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    Recommended Reviews - Bluemercury

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    9 months ago

    Helpful 6
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    2 years ago

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    2 years ago

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    Ask the Community - Bluemercury

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    IM BEAUTY - Morrocan Oil

    IM BEAUTY

    (11 reviews)

    $$

    I came from Yonkers just to visit this cute shop. This small beauty supply store has more than…read moremeets the eye. They have a variety of make up products and hair products. Their employees are super informative and very welcoming. From the moment I walked in I was instantly greeted and helped by Julio who took his time and explained the products to me one by one. Their main attraction is the BT21 popup products. They have so many products aside from the make up products. Their Cooky highlighter was super cute! I ended up getting a Chimmy stuffed toy and a gloss along with a great Bareminerals concealer. They also have a salon in the back which I think is a GREAT addition to this shop. I will definitely come back for a haircut with Kiki :) Most importantly, I can't stress enough how friendly the owners are! They were also helpful with some products and they have promotions going on during weekends. Can't wait to come back.

    I tried to work with them as business to business. I sold them some advertising and they stuck me…read morefor over 700.00. I was going to use the commission from that sale to frequent their establishment but guess that is not happening. If you can't conduct business with other businesses with integrity imagine how they are ripping off the consumers! They signed a contract for over 900.00 made one payment then ignored us- we held up our endif the bargain and they still got their two years of marketing from us! Fool me one shame on me you will not fool me again

    SEPHORA

    SEPHORA

    (97 reviews)

    $$

    Meatpacking District, West Village

    I've always loved Sephora's amount of Everything cosmetic. As someone with 2 left hands putting on…read moremake up I was So pleasantly surprised with the warmth + professionalism at this store. When I walked in Everyone looked busy but after about 1 minute I went up to someone + asked for help. Looking for a good color match foundation. She politely said can I wait 3 minutes I said sure. In less then 2 minutes Jazzy introduced herself. My lucky day. A great name for a lively but grounded salesperson who was Def more about my needs then what they were selling! I spent probably an hour with Jazzy + then went home to try on the wares! So happy with every purchase. I did leave with more then the foundation, happy I did, all looks + feels great. 5 Stars

    Subject: Formal Complaint Regarding Last-Minute Cancellation of Sweet Sixteen Makeup Appointments…read more I am writing to express my extreme disappointment and frustration regarding the last-minute cancellation of three scheduled makeup appointments at your Sephora meat packing District location on 01/18/2026. These appointments, booked for 11:00 AM, 12:15PM, and 2:15 PM, were crucial for myself, my mother, and my daughter in preparation for my daughter's Sweet Sixteen celebration. To be informed just one hour before our first appointment that all three services could not be honored due to a staff illness is completely unacceptable and caused significant distress on such an important day. The abrupt notification left us with virtually no time to make alternative arrangements. While I appreciate that an attempt was made to secure an appointment for my daughter at your Times Square location, this still left my mother and me without the services we had booked and relied upon. This partial resolution did not address the full scope of the inconvenience, as it was impossible for us to find last-minute professional makeup services elsewhere for such a special occasion. The lack of contingency planning for staff absences, especially for pre-booked appointments, is deeply concerning. This situation created unnecessary stress and significantly impacted what should have been a joyful and memorable day for my daughter's Sweet Sixteen. We had planned our entire day around these appointments, and the sudden cancellation disrupted our schedule and our ability to prepare properly. I urge you to investigate this matter thoroughly and consider the profound inconvenience and disappointment your store's actions caused. I look forward to your prompt response and a suitable resolution to this complaint.

    Bluemercury - cosmetics - Updated May 2026

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