I have been to several cosmo profs but this location has me locked in. Every time I go the people…read moreare so helpful. Especially Katlin is so knowledgeable and helped me tremendously. Very grateful for their knowledgeable and bed side manner.

I usually come to this place to get color. Today I stood in line while the new worker was putting…read moreaway product and the woman I usually see was in the back room, I waited for about 8 minutes in the front to check out while the worker was facing me but still putting away product, then the woman came out from the back room, he then rushed to the front to check me out .. I was being patient until I then realized I was being ignored..

Makayla is hands down the best aesthetician I've found in the East Bay. The hydrafacial will leave…read moreyou with a glow and the softest skin for days. She addresses all concerns, aging, blackheads, extractions, acne. You'll get a nice massage while your mask soaks in. I'm extremely picky being a massage therapist myself. I've been seeing her for a few years and always look forward to my facials. Highly recommend!!

BEWARE, not a trustworthy business!…read more My wife took our son to Makayla for an "acne boot camp" treatment on 11/30/24, during which Makayla recommended Face Reality brand products for him to use. We trusted her recommendation, and my wife paid in full for the products that day, as Makayla claimed she would place the order immediately. However, my wife did not receive any order confirmation from Makayla via email or text, which is standard protocol. But my wife trusted her. A week passed, and the products never arrived. My wife reached out to her multiple times for an update, but she completely ignored her inquiries. A week later, Makayla finally texted my wife to say the company's website was back up and that she would place the order. This contradicts her previous claim that the order was already supposed to have been placed on 11/30/24. She then asked for our home address again for delivery, which my wife provided. To make matters worse, Makayla claimed she had given my wife the wrong total and that the price was now higher than the original amount of $197. My wife went to the Face Reality website to confirm the cost of the six products Makayla allegedly ordered and found they totaled exactly $196. She shared this with Makayla, who then admitted she had ordered a professional size by mistake. This was yet another excuse that lacked credibility. When my wife requested confirmation of the order placement and an estimated delivery time, once again, there was no response from Makayla. She vanished for days without any communication. Unsurprisingly, the products did not arrive, and Makayla ignored multiple texts and phone calls. Eventually, Makayla resurfaced with the claim that the products had been mistakenly delivered to her home instead of ours. She attempted to blame Face Reality, claiming they had apologized to her for the mix-up. This excuse was hard to believe as well. Makayla arranged for my wife to pick up the products at her workplace the next day between 3:30 and 4:00 PM. Predictably, she failed to show up, stating she was stuck in traffic. My wife, being understanding, wished her a safe trip home and they arranged to try the pickup again the following day, Saturday. On Saturday, my wife reconfirmed with Makayla and waited all day, yet once again, Makayla did not show up. My wife attempted to text, call, and email her throughout the day, but received absolutely no response--not even a courtesy message indicating a change of plans. Makayla's behavior is unacceptable, unprofessional, and it's clear she is conducting business in a shady manner. It is our belief that she took our money with no intention of ever delivering the products. There are no products, no refunds, no apologies and she has gone completely silent. As of still to this day (1/8/25) my wife still has not received any products or promises of a refund. I am taking decisive action against her through my credit card company because what she has done is fraud, plain and simple.

Owning a small salon in downtown Danville; Dolce Salon... it's always so nice to have a local…read morebeauty supply to run to between clients or on your way to work. Everyone is always so nice & helpful. I love that they sell Surface products for in between reorders for retail for the shelves. Thanks for all your help over the years

One of my favorite Salon Centric locations! The staff is always friendly, knowledgable and…read morehelpful. The store manager Megan is very nice and one of those people you can tell, absolutely loves her job. Very convenient location off the 680 Fwy, Sycamore Valley Road Exit. in Danville. BONUS POINTS: Located in the same shopping center as Starbucks. See you there!

My sister and I were just cruising around down town Walnut Creek one afternoon and stumbled into…read morethe Aveda store. The moment we walked in, the pleasant girl that worked there offered us a sample of their 100% organic, sugar free herbal tea. OH MY GOODNESS!!! It was the best tasting tea we had ever had. That automatically intrigued us, and made us pay attention to all the other things they had to offer. She gave us a brief history about the company and explained that they are animal friendly and all natural. She didnt high-pressure sell us on anything, but did offer to give us a free make-over. We would have if we weren't pressed for time. Just spending a short time in the Aveda store made me want to come back when I was ready to spend some money and just splerge! So deffinately try the herbal tea. It's DELICIOSO! Eventhough it costs $14 for 20 tea bags, it's worth every penny. Also, she asked me if i wanted to save a bag and hold on to the tea....I thought that was different but refreshing. Very inviromnentally friendly of them:)

Diana was so helpful she answered every question I had and wasn't annoyed…read more She shared honest thoughts and went above and beyond for me

The BEST MAC STORE!!! I needed a lip liner and it was twenty minutes before closing. I called ahead…read moreand asked the MAC representative which entrance in the mall was closest to their store. Angelina told me the Cheesecake Factory entrance is the closest. I raced to the store and ran inside once I arrived with about three minutes until closing. The sales representative (Angelina) I spoke with on the phone was finishing up with a customer an acknowledged me, and said she'd be right with me. Then, she helped me narrow down my lip liner selection and was prepared to ring me up. When, another customer came in. Angelina told her the store was closed. The lady wouldn't take no for an answer. So within two minutes while I waited to be rang up she helped the last customer locate her selection. Great customer service. Angelina was the professional, vast knowledge of MAC's products, went the extra mile to accommodate the customers, and generated as much revenue as possible by solely assisting the last minute customers without and hesitation or frustration. The store is always neat and clean every time I have visited and offers a great selection. I use various cosmetics. However, MAC products are consistent and great values.

I am very disappointed with my experience at the M·A·C location in Stoneridge mall Pleasanton on…read moreSaturday. I went in for a full-glam makeup application. Just before may appointment, the makeup artist dropped her brushes on the floor and, instead of cleaning or sanitizing them, continued using them on my face and around my eyes. Shortly after the appointment, I developed an eye infection. While I cannot say with certainty that the infection was caused by the brushes, the timing and the lack of proper sanitation are extremely concerning to me. When a makeup artist is working around a customer's eyes, proper hygiene and sanitation should be a basic priority. Brushes that fall on the floor should not simply be picked up and used again without being properly cleaned. I am asking M·A·C Pleasanton management to please take this matter seriously, review what happened, and contact me regarding this experience. I expected a much higher standard of cleanliness and professionalism from M·A·C.

Love this store and their products. The staff are always friendly and helpful. I've been a salon…read moreowner and stylist for 17 years and had the spectrum of good and awful distributors. I like Basset and what they offer me and my salon. Thank you for being awesome.

Love this location / they always go above & beyond when I have a question or need help with productsread more

Loraine is a miracle worker! Best facial ever and she has so many beauty tricks up her sleeve...all…read morethese tools, secrets, techniques and magic potions she willingly shares to make you glow inside and out! I'm a low maintenance beauty girl which meant she had to use a rock and chisel to smooth me out...and the result is I look 10 years younger! Plus she's fun, kind and very generous. Just get yourself in there, you'll be thrilled!

I've had facials before, but this facial was extraordinary! Loraine knows the ins and outs of…read moreskincare. From aromatherapy to massage, the experience was beautiful! I can't wait to go back!

I love ewc. I was in the area and needed under arm, nose & lip wax. I booked with Danielle. She was…read moresweet and efficient. Ive never had anyone do my nosr insidr and out. The location was clean and I was greeted when I arrived.

Had my eyebrows and ear waxing done and unfortunately I left pretty disappointed. My eyebrows came…read moreout completely mismatched -- one corner was made way too thin while the other stayed noticeably thicker. The ear waxing process was also much more painful than I've experienced before, and during it, wax got into the hair near my ear. After several minutes of trying to remove it with some kind of liquid, the only solution ended up being cutting that piece of hair off because the wax wouldn't come out. Overall, not a good experience and I won't be returning.