Greg was so helpful and knowledgeable! He helped us find the perfect tech suit style and size.read more

Called before driving over as I had placed my order on line. Super efficient on the phone , open on…read morea Sunday 11 to 5 , super easy to park and a vast selection of excellent swim equipment. Our local team organized a pop up store from then so that swimmers could make sure of their sizing. Got 30 % off everything for memorial weekend which made it great value. We'll be back.

Stopped in here checking out some shoes. I asked "Evangeline" for assistance. Although she was busy…read moreat that time doing other things, she took the time to answer my question with a friendly attitude. That is customer service going above, and beyond to be helpful. Great job Evangeline! Regards, William K.

Stopped by with my husband to try a particular pair of shoes that he needs and just have due to a…read moredisability. Even called ahead of time and asked rep to hold in front as we were driving from Sacramento. The entire time my husband was walking/trying the shoes on we had a bunch of what appeared to be loss prevention folks near us and following us all the way to the paying line. Didn't they feel dumb that we were NEVER going to steal anything and were in fact paying for the shoes. Truly unacceptable, unnecessary, and even felt racist. No further comment.

My daughter's water polo suit was not the correct size and there aren't any stores in our area that…read morecarry water polo swimsuits. I placed a call yesterday to their store to see if they carried the swimsuit needed. The help was attentive and on point. The lady on the phone placed three swimsuits on hold. I was able to drive to their store and pick up the swimsuits and mail back the two sizes that did not work without any hassle.

I represent a swim team in the East Bay and have managed our team's bulk swimwear orders for the…read morepast three years. This year, Sean Ryan,the CEO, personally reached out to us and made several commitments regarding pricing, service, and delivery. Unfortunately, he FAILED to deliver on ALL of those commitments, resulting in significant financial and operational issues for our team and families. The following concerns summarize our experience: 1. Pricing Discrepancies:The pricing we agreed upon was changed multiple times on the team ordering website. When these discrepancies were brought to Sean's attention, some prices were adjusted, but they still did not fully reflect our original agreement. 2. Unauthorized Shipping Charges: Shipping fees were added to our families orders despite our explicit agreement that shipping would be free for our team. In fact, the primary reasons we switched vendors was the promise of free direct shipping to families. Several families are still owed shipping reimbursements, and our club is now considering covering those costs on behalf of the vendor. 3. Unfulfilled Promotional Commitment: Sean committed to providing 100 free swim caps at no charge. To date, this commitment has not been honored. 4. Outstanding Team Rebate: Our team has not received the 10% rebate that was promised as part of our agreement. 5. Failure to Meet Delivery Deadlines:We placed two separate order batches to ensure timely delivery. The first batch was scheduled to arrive in late April; however, orders did not begin arriving until mid-to-late May. 6. Missing Orders and Financial Impact on the Club: More than 15 families never received their orders. As a result, our club had to work directly with the manufacturer to replace those items. The club incurred the cost of the replacement orders as well as approximately $400+ in expedited shipping charges. Sean had committed to providing us with an update by Friday, 5/29 after multiple conversation with me and our coach, but instead he became unreachable (he turned off his phone) and did not respond until Monday, 6/1. By that point, we had already been forced to make alternative arrangements with the manufacturer. 7. Poor Communication and Lack of Professionalism:Communication throughout this process was inconsistent and unprofessional. Calls and messages often went unanswered, making it extremely difficult to resolve urgent issues in a timely manner. 8. Pattern of Similar Complaints: After discussing our experience with other swim teams throughout the East Bay, I learned that several teams have encountered similar issues with Sean and his company.

I wish I could give more stars! I'm a 70 year old woman who needlessly to say was wearing the…read morewrong size bra for years! I was measured, I was a 36DD!! I was still wearing size 34B from being sized 25 years ago! I forgot the gals name, but she was amazing. She brought me in different styles and settled on a couple great fits. This is old school customer service!.

Today was my second time coming into this location and Alexa is the best employee ever. She helped…read moreme for the second time and was amazing. She is so helpful. Make sure that you feel comfortable and confident in what you are getting and she make sure that you leave. Very happy. I have never had bras that fit so amazing. Love these bras and love, Alexa.

This place might be my favorite boutique store in the whole Bay area! It has a beautiful and…read moreupscale look to it but definitely at incredibly great prices. The staff is extremely sweet and kind and always there to answer any questions for you. It is a combination of a body shaping store and a cute unique clothes store. I am madly in love with their summer dresses. The two owners are there all the time and happy to answer questions for you. I wish more people would come to the store and check it out, it really is amazing prices with an upscale boutique feel. GO CHECK OUT THIS STORE.

I was recommended to get lymphatic drainage massages from Dr. Stompro in San Ramon after getting…read moreliposuction. So far I've gotten about half a dozen massages and I always feel so much better after. I enjoy coming here not just for the massages but to connect with Kimmi. She's super nice and gives good advice and referrals about other treatments/ surgical procedures I'm interested in. Highly recommend, 5 stars!

Athleta always has a well kept display of items. I've always had a wonderful experience at this…read morelocation, with customer service & just the helpfulness that is sincere. Although a bit pricey, I usually save up enough to use my reward certificates to purchase items. Add 20% with a Black Friday Deal & it is definitely a more affordable option for me. Items Purchased: 1.Cozy Karma Twisted Neck Sweatshirt $108 I chose the Burgundy color in size XS per the website recommendation, but it was smaller than I had expected so had to go up a size to an S. It's a hassle to return so I would recommend trying it 1st before purchasing. But I love the soft fuzzy lining inside so I could wear this alone without a coat if I wanted to in the daytime. 2.Recharge Sweatshirt $79 a nice stretchy material in Cream that I could easily pair with a tank top. This can be dressed up or worn as a casual exercise top so I love the versatility in this sweatshirt. 3.Brooklyn Lined Pant $109 a lightly lined pair of pants that can be dressed up or worn casually $ matched with the Recharge Sweatshirt easily. Since I am 5'2" I needed to alter the length & it took about a week, free of charge. 4.Altitude Stash High Rise Polartec $119 I've been eyeing this for a while since the $119 was a deterrent, but it was on special for $69 so I bought an XS & it fit perfectly. I love that it's a warm fuzzy lined pair of leggings to wear during the winter season. My next purchase may be the Triumph Hoodie $108, but in the meantime I am happy with my purchases & the great experience I've had at The Lot's Athleta.

Went in to check out the foods and I was ripe for influence to purchase but there was probably 5-6…read moreemployees working on a Saturday night and no one cared to greet me or help me and the store was empty mind you. They were all congregating near the register chit chatting. Does this store manager and chain pay these teenagers to stand around and chit chat and gossip? They'd be making a ton more revenue if their employees put in some more effort to tend to patrons who are there for a purpose.

The service here at Tommy Bahama is top shelf. The selection of clothing there is very diverse and…read moreoffers choices that suit an individual's desire at a price point I feel is commensurate with the quality of clothing Tommy Bahama offers. I had the pleasure when shopping there to meet the Regional Manager "Willie" from Las Vegas, and the District Manager "Sheila" from Seattle. They both were a pleasure to speak with as they are very friendly, professional, and easygoing. I can truly understand why Tommy Bahama has a successful reputation being represented by these two amazing individuals overseeing the operations of this business. I also want to mention that the employees there are extremely friendly, having extensive knowledge of their product. Specifically I have interacted with Diego, Freddie, Lesli, Sara. In closing, if you are one seeking excellent quality clothing at a reasonable cost I suggest to stop by Tommy Bahama, and look around as even the atmosphere of the store has one feeling they have been transported to Hawaii. Aloha, William K.

The 84 Broadway Tommy Bahama Store has a knowledgeable friendly staff that provide excellent…read moreservice and support. If you have a special event and you are looking for what to wear this is the place to go. The selection is phenomenal and quality is exceptional. I highly recommend them.

Came in for the 5/$35 underwear sale. I always love buying necessities at VS. No issues here. I…read morepicked out what I wanted, brought them and left. Service was efficient. Located inside Broadway Plaza.

I came with my growing tween as this ins one of the very very few store that offered bra fitting…read more The process was discreet enough so she did not feel " cringed out " the changing room are spacious and clean , kitted out with a tablet to call in your shopping assistant once you are done. She came in, always making sure my girl was feeling safe and treating her kindly asking her the right questions regarding pull/ tug and comfort to guide her. Always great offers in ; today was buy 2 bras get one free and the usual 7 knickers for $35. You can shop on either side Pink or VS. The cashier split the bill into two so we would get double rewards. Clever and kind. Grateful made her first experience human not body associated and kind. We'll be back.

I visited the jewelry department here. Was assisted by "Arzo". She provided excellent customer…read moreservice, and was very instrumental in helping me make a decision regarding my purchase. Thank you very much Arzo! Regards, William K.

Nordstrom itself is still a great place to shop. This review is really for the free styling…read moreservice they offer. I was in need of a professional wardrobe after working from home the last few years. I set up an appointment with a stylist online and she called to ask what I was looking for, my sizes, color preferences etc. I was very specific- I needed an interview suit for my conservative industry, as well as day to day office pieces and shoes. I also said I was open to jewelry (costume - Nordstrom is one of the best stores for costume jewelry that is still high quality IMO). We set an appt and I cane in and she had reserved a large fitting room and had it filled with suits and separates. Everything in row sizes (I'm a 4 or a 6 based on the designer). Nice job of bringing in both high end and more reasonable prices. No shoes, no jewelry, no outfit suggestions. That was the "style" part I really wanted. Basically for a free service it's a nice time saver to have clothes pulled and ready for you to try on. But that's it. I was prepared to spend a lot of money because I hadn't shopped much in a long time and I ended up with a single suit, a blouse, and a random t shirt I later texted the same stylist to ask if she could pull some options for an upcoming wedding I had to go to. Never heard back.