This is by far one of the most organized and well thought out inventory, full of beauty, hair, nail…read moredrugstore makeup and beauty supplies. It was my first time walking in, and I overheard the owner's interaction with a customer. I could tell not only did they love her but they appreciated the business, as well. The store was kept clean and I liked that they cater to all skin tones and hair types.

have to give them a 5 simply bc of the HUGE variety of lashes (note the value packs of 100 for $11)…read moreeven in such a small space. store was clean, well organized, and the lady at check out was super sweet.

Awful awful awful! No help, no welcome in. I asked questions about products and staff super…read moredismissive. Spend your money elsewhere. I hope the store's revenue matches their poor customer service output!! I hardly write reviews yet I felt so compelled before leaving the lot to do so!

Such a wonderful experience, the store was clean, they were so attentive with me on my visit, they…read morerecommended such good hair dye for my hair, they do such an amazing job I recommend 100%.

You can't miss with gift sets from L'Occitane. I had never…read moreused their products until a stay in Cabo a few years ago. All the bath products in my Casita were L'Occitane. As soon as I returned to Dallas I bought some and have used them since. Whenever I need a gift nothing universally satisfies like L'OCCITANE. Now for the pronunciation lesson. Locks-A-Tan Get some

I have been to this specific location only once, my experience was very positive, cordial staff,…read morehelpful and efficient. The store is nicely laid out and it is easy to locate products. I really love their products just a bit pricey to buy all that I live in this store, so I shop the brand when I want to pamper myself once in a while.

Le Labo Dallas is an Absolutely beautiful shop and perfumery…read more All of the Le Labo scents I have had the pleasure of trying were well blended, just beautifully crafted. Another 13 has been my signature since 2018 or 2019. But Bergamote22, Lys41, Ambrette9, the'noir29, santal33, are exceptionally blended fragrances and will always be in my collection. See my collection picture. The store manager Jesse is truly a great human! Customer service is quality. Dare I say exceptional by high standards. Recently I mailed my empty Another 13 100ml perfume bottle for their refill service. To my disappointment the refill of Another 13 (refilled in HP Los Angeles) was not well done and the quality I have grown accustomed. I reached out to Le Labo Dallas (highland park) with my concern with the less than quality refill. Store Manager Jesse promptly responded and agreed to reformulate by Another 13 100ml bottle at no additional cost. Yes, I will always shop this location. Thanks Jesse and your Le Labo team. Excellent customer care.

WOW!!!! Phenomenal Customer Service by Jerime!!! I'm so sorry if I misspelled his name! I adore…read morehim!! I came to this particular location to grab more frags! Le Labo is so addictive! I LOVE their shower gels, especially Bergamot 22! Be sure to save your 50mL and your 100ml bottles for easy refills. This store smells so lovely! Hard to really choose a favorite in the whole line, but EVERY September is really my favorite time....City Exclusives Collection comes out only one month only, out of the whole year! I've been obsessed with Le Labo for over a decade! Unique, effortless, sexy, and delicious!!! Certain fragrances are sold exclusively in their boutiques, and this location is one of them. Thanks, Jerime!Highly recommended!! Go ahead and take a whiff, and you'll see what I mean....

My partner booked a soap making class for our anniversary and we had the best time pouring, mixing,…read moreand talking with Jordan! It was so much fun and Jordan made the process fast and easy. He was very fun and hyped us up the entire time. He was also informative about soap techniques and did his best to guide us through the process of making our own loaves, and stepped in if we needed assistance. You get to pick your own scent, up to 3 colors, addons like glitter, oatmeal, exfoliants, etc., and what size you want (we did the half-size which is about 7 bars). I believe it was around $40-50 per person and to book, just call Buff City and say you'd like to book a soap making class! You'll receive PPE for your clothes and goggles for your face so you don't have to worry about the mess. The soap making process took only about 30 minutes to maybe an hour because we spent quite a bit of time picking out our customizations. The soap has to settle and isn't safe to use for about 3 days, so you'll have to return to the store to pick up. I came back a day later after making the soap to cut it, but you can choose to have them cut it for you if I remember correctly, and it was such a workout! I loved experiencing every part of the soap making process and didn't want to skip the soap cutting because this always looked like the best part from what I've seen on TikTok. Because I went a day later, the soap was already pretty solid and so it was difficult for me to cut, but I was able to do both loaves by myself so it's definitely doable! My partner chose one of Buff's already mixed scents to use (I think it was "Commando") for his purple and gold bars while I mixed coconut, honey, and oatmilk for mine! Both smell and look really nice in my opinion and I know this is an activity we'll do from time to time once we run out of soap. Thank you so much again, Jordan!!

Disappointing service On Aug 24, my 16-year-old daughter…read morepicked up a bag of oil infused Epsom salt she didn't realize was already open. Half spilled out, after immediately notifying the staff they asked if she planned to buy it. Feeling pressured and embarrassed, she paid full price, $20 of her babysitting money for half a bag. I called the store after my daughter came home, clearly shaken by the experience. The associate admitted he remembered the incident and that the spill was still on the floor. He also explained they often have open bags for customers to test. Rather than offering a replacement with me on the phone, he said it was "fine for them" she paid full price for a half empty tester product and chose to debate me on my logic. I can't help but feel like they were simply taking advantage of the situation. Accidents happen, but customer service is the one advantage brick-and-mortar stores have over online shopping. If stores lose sight of that, they lose their customers too. I imagine Buff City will read this review. I don't want a refund, I don't want a full bag. I just hope Buff City considers retraining staff to handle these kinds of situations and to prioritize customer care. Do better.

Always nice, friendly, and a great job! Everyone always is…read morenice and professional. Best place in dallas

Worse place ever! They charge you $95 for what's suposed to be a good pedicure but what they do is…read morebasically a color change. Do NOT go there! Expensive for a fair job

The gals here are fantastic! Grace and Verenice are amazing!…read moreThey handled a ton of last minute, late night customers with ease and such a great friendly attitude- this is what makes customers keep coming back!

This salon has an amazing group of girls that is always working, they are always so nice and…read morehelpful when I come in and i truly feel that I have gotten the best results possible because of theirs recommendations!

DO NOT BUY PERFUMES FROM THIS STORE…read more I purchased a Baccarat Rouge 540 (35 ml) yesterday, and it turned out to be fake. As soon as I got home and applied it, the fragrance did not last even two hours and had no projection at all, which is completely abnormal for this perfume. The scent itself was also different--everything felt off. I own an original bottle purchased at Nordstrom, so I compared them side by side. The differences were obvious. The batch number that should be engraved on the bottle was missing, which confirmed that the perfume was not authentic. I returned to the store today to get a refund. The employee initially said he would process the return, took the perfume and the receipt, and then suddenly changed his mind, saying he could not refund it because the perfume was "opened" and that he could no longer sell it. After already saying he would return it, he refused to do so. This store is selling counterfeit perfumes. Please do not waste your money here. Buy your fragrances from authorized retailers only.

Amazing store! VERY FRIENDLY employee i called yesterday to ask if they had a limited edition i've…read morebeen looking for in stock & THEY DID!! i was super happy! my mom went to pick it up for me and said the gentleman was very kind & even gave me a discount