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    Spectrum Dermatology of Atlanta

    Spectrum Dermatology of Atlanta

    4.1(14 reviews)
    1.1 mi

    If you want to feel like a friend and less of a patient/customer you should visit Spectrum for your…read moredermatology needs. My appointment was scheduled for 1:20 pm, I arrived early, and everything was explained and taken care of within 30 minutes. Everyone was welcoming and professional.

    Our daughter has been a patient of Spectrum Dermatology since 2022. Her last visit was on August…read more25, 2025, at the Alpharetta location where she saw Dr. Laney Hales for the second time (previously she was under the care of Dr. Susan Spitzler, but for unknown reasons she is no longer seen by her). While her acne treatment initially showed progress, the improvements had seriously declined over the past year and we were already considering transferring to another specialist. The real issue, however, is not the medical results -- it is the unacceptable and unlawful billing practices we encountered after this most recent visit. We received over five phone calls and a voicemail in less than 24 hours from "Rose," who admitted that she had made an error in insurance verification. At checkout, our daughter entered her Blue Cross Blue Value insurance information and was explicitly told by the front desk staff that the insurance was accepted. We made the required $55 co-pay transaction, and that was the only authorized payment. Now, after the fact, we are being told that Spectrum "no longer accepts Blue Cross Blue Value as of April 2025," and they are attempting to retroactively treat this as a self-pay account. This is a misrepresentation of payment terms and an unfair business practice. Under O.C.G.A. § 10-1-393 (Georgia Fair Business Practices Act) and 15 U.S.C. § 45 (Federal Trade Commission Act, Unfair or Deceptive Acts or Practices), a business cannot misrepresent services, payment terms, or insurance acceptance to a consumer, collect money under one agreement, and then attempt to enforce new terms after payment was already made. We explicitly dispute any additional charges beyond the $55 co-pay we authorized. By law, this constitutes a transaction agreement, and attempting to coerce additional payment after providing verbal assurance of insurance acceptance may also violate O.C.G.A. § 13-6-11 (Bad Faith and Harassing Conduct in Contract Enforcement). Furthermore, the conduct of the staff was unprofessional and dismissive. The office manager even remarked that she had to "step out of her very important meeting" to speak with me -- as if patients who have paid faithfully since 2022 are of no importance. The stress and hostility of this experience were completely unacceptable. We have maintained accurate records of our payments and communications and will defend our position under applicable state and federal consumer protection laws. Patients deserve honesty, respect, and transparency -- none of which we received from Spectrum Dermatology of Atlanta in Alpharetta.

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    Spectrum Dermatology of Atlanta
    Spectrum Dermatology of Atlanta
    Spectrum Dermatology of Atlanta

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    Hanna Day Spa

    Hanna Day Spa

    3.4(55 reviews)
    1.6 mi
    •$$

    Today I got a 30 minute back and foot massage for $50. Amy, the masseuse was very sweet and did a…read moregood job with massaging my back, but I didnt get much done on my feet, which was where most of my pain was situated. However, the pain in my back is gone for the most part. As soon as I entered I was greeted by a nice elderly man who took me to the massage room. After he left I got ready for my massage and laid down on the table. While I was waiting for 15 minutes I enjoyed the ambience and the zen music. Amy was very sweet, made me feel very comfortable while giving me my massage, and we had a good conversation. She started with a dry massage, then one with oils and towards the end she used hot stones on my whole body. After my massage was done I paid the $20 tip and $50 for the massage, thanked them and left. The tension in my neck is still there and my feet still hurt a bit but Ill be coming back again. This time Ill be getting the whole hour massage. Go check them out at: Their website is www.hannadayspa.com But you cant book the services online. You need to call them at 678-867-8828

    Hubs surprised me with a spa day at Hanna Day Spa. He scheduled a massage, facial, and body scrub…read moreon a Sunday afternoon. I arrived about 10 minutes early and was greeted and checked-in by a nice gentleman. Shortly after, my masseuse came to get me and took me to one of the rooms. The masseuse started with the massage. It was pure bliss. She applied the right amount of pressure and even got on the table to reach certain areas. I loved every minute of it. The massage was followed by a facial. The facial was great. She steamed, cleaned, moisturized, and massaged my face. However, she didn't do any extractions like I had hoped. I was really looking forward to it, too. The final service was the body scrub. She took me to the shower room and gave me a towel, shower cap, and a disposable underwear. She scrubbed my entire body from my neck to my toes, rinsed me, then dried me with a towel. Having never gotten a body scrub service before, I didn't know what to expect but I wasn't expecting to be bathed like a child. Lol. It was kinda nice and my skin felt soft afterwards, but I don't think it's for me. Overall, I had a wonderful experience at Hanna Day Spa and would definitely return for the massage!

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    Hanna Day Spa
    Hanna Day Spa

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    Bluemercury - cosmetics - Updated September 2026

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