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    Bluegrass Eye and Laser

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Bluegrass Eye and Laser

    Eye surgery

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    2 years ago

    terrible customer service, was overcharged and told 3 weeks ago refund was mailed 2 weeks ago, still no refund, BEWARE !

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    3 years ago

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    People searched for Ophthalmologists 154 times last month within 15 miles of this business.

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    Simon Mark W MD

    Simon Mark W MD

    2.3(3 reviews)
    1.4 mi

    I have worn glasses since the third grade. My vision got worse at every annual exam, not just while…read moregrowing but well into adulthood. I hit my fifties and now I'm not only nearsighted but farsighted as well. My cataract developed quickly. I just woke up one day and couldn't see well out of one eye. It took me a couple of weeks to figure out what was going on since I just assumed my vision had worsened. My mother recommended Dr Simon because she said that she noticed that her friends that went to him didn't wear glasses afterwards. I opted for the PanOptix trifocal lens which provides clear vision at near, intermediate, and far distances. I only know one other friend that has had to have this surgery since we are on the younger side of the people requiring it. She went to a different provider and wasn't even offered this type of lens. She still requires glasses and finds it more annoying than before. My surgery has been life changing. It took me several weeks to stop waking up and immediately look for my glasses since it was such a habit. If my eyes are really tired and I need to see something teeny tiny, I sometimes require glasses. I do have some trouble with contrast as I read could happen. For me, this means if I'm looking at a small white or pale yellow tablet which is embossed rather than having its pill identification printed on it, I have to break out the glasses or magnifying glass. Dr Simon insists that he didn't make my under eyes older but that is not true! I never saw them look older with my glasses, lol. As far as the actual experience of the surgery, I knew exactly how much it was going to cost and when payments would be required. I knew that my vision would be tested immediately after the procedure and they got me in right away. I didn't feel any pain during the surgery or afterwards. It is anxiety inducing to be awake and know what they are doing to you. Perhaps I could have benefited from a little more Versed but that is something to bring up to the anesthesiologist, not Dr Simon, and I didn't bring it up. I thought something might be wrong a few weeks after surgery. I didn't get off work until 7pm on a Saturday so I called the emergency number I was given. Dr Simon ended up meeting me that night at his office to look at the eyes. Thankfully, it was nothing serious but I appreciated his dedication to my care.

    Had cataract surgery via Dr Simon about 10 years ago. The surgery left me with two black eyes…read more Still have them. Find another doctor.

    UK Advanced Eye Care - Richmond

    UK Advanced Eye Care - Richmond

    3.0(1 review)
    18.1 mi

    My son was being seen by Dr. Christy Willen for ablyopia. He was originally diagnosed after he…read morestruggled with Kindergarten screening at Vision Works. I transferred care because after having a 4:00pm appt at Vision Works he was finally seen by the doc near closing so had to come back after school the following day to dilate his eyes and run out of time yet again requiring a third visit to choose frames for the glasses he needed. The care was okay -- I was a little worried no eye patches were recommended so I sought a pediatric ophthalmologist but ultimately she agreed that the previous management of his eye sight was reasonable but he did end up needing eye patches for the lazy eye. I just have 3 other children that need care and I work full time...I can not have it take 3 days for one child to be evaluated. Fast forward to this current practice. The doc was great. She spent time explaining his eye condition and what the plan was to correct it, and as a result his eyes improved better than expected. After meeting with her for one of his follow-up visits I decided to schedule my other children for their annual check-ups. I'm a mom of four...in managing their healthcare needs I need them to be all be seen by one office/provider. They all have the same insurance. My husband and I work very hard to pay for said insurance as well as all the resulting copays, etc. I have but one day off per week so when it comes time for annuals, dental exams, eye exams -- I book them all at once and put my day off to good use. I was told by the receptionist that it was UK policy to only book 2 appts in the same family per day (in case of no-shows). I did not prefer this policy and I admit I considered transferring care then simply because it was not convenient for me. When I arrived to the appointment for 2/4 kids -- I was told that they did not accept our insurance. When I complained that these new patient appointments had been made several months in advance and why wasn't I asked for insurance information while I was scheduled my other son (an active patient at that practice) -- she told me it was MY responsibility to ensure my insurance was accepted. I didn't make the appointment over the phone. I see no where to check online what insurances are accepted. I do expect to be asked for an insurance card at booking but I suppose I took for granted that it was accepted because my other son was a patient. Ultimately the receptionist was rude; she actually rolled her eyes. So I filed a formal complaint and filled out an ROI to transfer my son to someone who can oversee care for all of my kids. People complain about not being able to find a "good doctor". I'll argue that finding staffing that cares about patient care is twice as difficult. I am so frustrated and all I want is to feel that all of my kids have the care they need in one location so that I'm actually able to follow through making all of the appointments.

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    UK Advanced Eye Care - Richmond

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    Bluegrass Eye and Laser - opthamalogists - Updated May 2026

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