I recently had dealings with this company. I was impressed and confident a long way into the process. Reading and believing they were designer orientated and proudly advertising their ability to do custom made requirements. All until the second measure up just preceding the (ready to book the fitting stage). They then OUT OF THE BLUE! sent me a letter saying this. We are sorry to ADMIT DEFEAT, on your wardrobe and we recommend maybe you look for a joiner.
Their website specifically says their fitters/installers are professional experienced joiners. Well I NOW think they are not at all experienced and knowledgeable enough.
I will tell you now my wardrobe requirement was including a set of replacement wardrobe doors(six doors in a line across wall, which touched on a sloping bedroom roof(due to House style of CHALET BUNGALOW). I thought lots of their gallery pictures included sloping roof styles.
Anyway I found a joiner, his first response was . IT IS EASY, he doesn't understand why they declined, and what the problem was. Maybe all their panels are made off site and square and no planing can be done on site. We think that is quite unfounded for a custom type wardrobe, as loads of houses are not made with exact square walls.
My joiners' quote is lots cheaper than theirs for a full refit including the internal. My joiner is just replacing the doors and it is to be a lot cheaper than them.
Joiner says they should know if they are experienced, it is all down to the advances in hinges for these type of things nowadays. Anyone who has a kitchen fitted in last few years will see the amazing hinges you get. Alright they may cost 10 pounds a hinge. But for my wardrobe it is necessary and worth it. Still to be overall cheaper than Bluefield.
I am not saying they acted bad, were polite and prompt at visiting. I was confident at first. They even let me have name of door surface I had chosen, and my joiner traced it and , now he is getting same type. So it was good they let me do that.
I think they may be ok for a straight forward job, but not unless your area is really square and right-angled. I do not believe they are willing to pay for the best or the necessary hinges for the job, or they do not even know enough about hinges.
That is all I'll say but , not totally sure about this company. read more