I hired Proscapes for extensive work. While some tasks were completed well, most were very poorly…read moredone. Jerod mistakenly hired an unqualified employee, which compromised the quality of my project. I paid $55,000 for a Trex fence, but he only used half a bag of Quikrete per post instead of the required three or more. I've reached out to Jerod, but he hasn't responded yet. The posts were installed too far apart to accommodate the gates I requested. The most disappointing part is that they forgot I wanted gates until Elton, the project manager, found the original sketch during a discussion.
There have been ongoing issues with the gates. I've hired someone else, effective January 6, 2025, to address problems caused by the unqualified employee. If you are having water drainage issues, I'd look elsewhere. The work Proscapes did was hardly effective. The amount of water he attempted to redirect was a failure. I spent thousands of dollars to have it redirected to a safe, aesthetic solution. Instead, I still have mud and standing water, and I'm having to hire another company to fix it. After several attempts, Jerod grew tired of sending a crew to correct the mistakes his prior crew had made. I spent over one hundred thousand dollars having my front and back yard landscaped, an irrigation system installed, and the Trex fence erected.
The driveway he repoured, his crew parked on, leaked transmission fluid within a week. To rid me of the stains, he charged me half the cost of a stain, which was a mistake. It peeled immediately, and now the concrete is cracking, developing ruts, and looks absolutely horrible. I have receipts to back up the statements I have made. While Jerod is a very nice man when we interact, his business has been less than I was led to believe it could be. Do yourself a favor and research further than I did. I was too eager and neglected to do the research.
My fence posts need to be reset, and Jerod is unwilling to fix the extremely expensive mistakes his company made.
Get a written guarantee before starting any extensive work. Not getting a written guarantee was my mistake.
An honorable man would stick by his word.
Charles Thayer
Roma Rd
Bellingham WA