I've worked with Dr. Storm & the Blue Sky Hearing team for many years now. The office is always professional, organized and ensures a high commitment to ensuring a phenomenal customer experience. Dr. Storm is kind, patient, intelligent and focuses on ensuring she's up to date with the latest and greatest technology and literature in the field of audiology. I highly encourage and recommend this office and Dr. Storm to anyone in search of an Audiologist. read more

Suzanna Storm is warm, smart, and experienced. She's excellent at tweaking hearing aids. I appreciated her thorough instructions on how to get the best hearing in a variety of settings. She listened carefully to my first-hand reports and adjusted to maximize clarity. It took two tries to select the best devices. She based her choice on tests which were, in my case, imperfect. I have no hesitation in recommending Susanna Storm. She and her front-office staff person are a joy to work with. read more

Dr. Storm gave me the gift of hearing. She and her staff are kind, caring and professional. The office is clean and bright. They do a wonderful job all around and I couldn't recommend them highly enough. read more

Personalized and friendly service. They have both the equipment and the expertise to do a top notch job with your hearing and hearting aids. Unfortunately they don't bill your insurance directly, so if you have audiology benefits, you need to pay in full then apply for reimbursement. read more

For me, Blue Sky Hearing has been an absolutely fabulous experience. The staff are totally professional, courteous, pro-active people. They offer lots of options of great equipment, carefully tuned and programmed and then fine-tuned and re-programmed for my specific needs (I am a classical music person and go to lots of concerts and listen to lots of recorded music). I have had multiple visits, an now just go in for twice yearly check-ups both for my own hearing and for any necessary equipment hardware or software updates. First class! read more

What makes Blue Sky Hearing so terrific are the people who work there. You couldn't ask for a more caring, knowledgeable, compassionate and exceptionally thorough audiologist than Dr. Susanna Storm. She's absolutely the best! Not only does she know everything you'd possibly want to know about hearing aids and the hearing aid industry, Dr. Storm takes a personal interest in her patients. So, if you do buy a hearing device from her, you can be sure it will be adjusted to suit your personal lifestyle. Her assistant Emily, runs a very efficient, well managed office. I always leave Blue Sky Hearing with a smile on my face. Thank you Dr. Storm! read more

Friendly, professional and very attentive . I highly recommend BSH. I'll be using their services for all my hearing needs. read more

Thank you Dr Susanna and Kathy today. if you need great compassionate service and and an absolutely excellent Dr - plus hearing aids look no further. i have been with Blue Sky over two years as has my now 90 year old mother. We each have our own hearing aids selected for just for our need . We have them adjusted when needed . Today i needed just a little bit extra attention during this stressful time and can always count on these folks to take good care of my hearing and soul. thank you! read more

Dr Storm is thorough, knowledgeable, and is fantastic at taking you through the whole hearing evaluation process. She takes all the time you need and answers questions thoroughly. She has great energy which helped support me through the process of evaluation. read more

I should be honest: I first went to Kaiser's audiology department. I did that twice over several years. The first time I learned a lot and discovered that I had a significant hearing loss. But Kaiser didn't have a facility where I could put together what I learned with an actual hearing aid. The tester gave me a pamphlet for a company in Oakland. But there was no recommendation, and there was no connection to my physician. So when the hearing loss became more and more a handicap I did some research about hearing facilities in the Oakland/Berkeley area. I liked what I read about Blue Sky. I knew cost would be a factor. Hearing aids are expensive. So I mulled over the idea of making an appointment because of cost. Then one day when I felt embarrassed to be asking for repetition again from colleagues and students, I decided that hearing is one of the most important aspects of life. If I were going to pinch pennies, I should do it someplace else, not in my hearing. I've never been sorry. Dr. Storm was friendly and helpful. She answered every question and explained every part of the exam. I learned that I had a more significant loss than I thought, and I had no idea what a hearing aid would do for me. Bluetooth phone calls, and Audible right inside my head. As a student of the French language, I suddenly realized that I wasn't hearing a lot of the sounds, my comprehension improved immediately once I had the hearing aid. All in all, I recommend Blue Sky. They are always there if you have a problem, Emily is very friendly and helpful on the phone, and Dr. Storm is friendly, honest, and clear in explaining everything. I enjoy every appointment. If you have a hearing loss, admit it. You need a hearing aid. Don't be shy, go to Blue Sky! read more

Dr. Storm is GREAT! She is a fab audiologist and is not satisfied unless her customers are. I live my new Oticon rechargeable battery aids. I was just there this morning for my quarterly check up and adjustment. Jan. 25, 2024p3 update. Had appointment to check if hearing has deteriorated over the last year. Emily and Dr. Storm we're fab, as usual. Is,Ed if possible to increase damping down of side noises in Oticon program #2. "You bet it is," was Dr. Storm's reply. Finally no changes in my hearing. Wonderful! read more

Very impressive office, responded quickly after leaving a message. I did not get my aids from this office but was having a problem using my iPhone with them Emily answered all my questions clearly even sent me a couple of email video's how to fix the problem, all worked well, she even followed up to make sure everything worked! A+ rating in my book. read more

ian I Mitroff Emily and Dr Storm are great Fabulous service ian mitroff read more

My mother is 99 and she uses hearing aids. Her old location closed so we searched for a new audiologist. We had two recommendations from people in the medical profession so Blue Sky was an easy decision. My mother arrived hardly able to hear unless I yelled. She left telling me I was talking too loud. She and I are so pleased with the results. She wasn't told she needed to buy new hearing aids. They just needed a deep cleaning. It was miraculous. read more

Dr Storm was thorough, listened to my concerns and supported me in making the best decision for me.

I visited Blue Sky Hearing recently while on vacation visiting family. Though I did not have an appointment nor any history with them I was warmly greeted as a walk-in and attended to immediately to replace a part I had lost in my hearing aid.The technician not only replaced the missing part but also cleaned both hearing aids and replaced the matching part on the other unit as well, all at no cost to me. I am so grateful to Blue Sky Hearing for this warm welcome and support that I received today and feel that I have a new friend and resource here in Oakland. read more

Wonderful personable service and great care taken to individualize one's hearing needs. Beautiful office space and Doctor:)

I have had a confusing experience with hearing loss(probably aging) and vertigo. I needed to find a different provider and was told about Blue Sky from a friend. I had a very good experience with Dr. Storm and expect to follow up with some hearing aid. Dr. Storm found things my earlier providers missed that should make a difference. I'm already hearing better after removal of earwax others didn't notice. Thanks, Dr. Storm!! read more

Fantastic audiologist with great service and follow up. She tested my hearing with several brands of hearing aids to see which brand worked best for me. read more

I've been visiting Blue Sky Hearing for two and a half years. Dr. Susanna Storm provides excellent service. She and her staff are conscientious, and quite personable. I highly recommend her. read more

Thank heavens for Dr. Storm and Blue Skies hearing! Checking in to have my hearing aids serviced, it was, as always, a delight to reconnect with Dr. Storm, and reassuring to have her update my hearing aids and ensure that I was getting the best service possible from them. Thank you! read more

I am writing to share with the Yelp community my 4 year experience with Dr. Susanna Storm and Kathy Szabo. The headline here is Blue Sky Hearing provides excellent service at reasonable cost. I was treated for hearing loss by Dr. Storm (and Dr. Elise Gregoire) 4 years ago (Starkey Soundlens 2 110IIC) and was pretty happy the first 2 years with the devices. Over the past 18 months, however, the devices started to fail on me presenting numerous issues. I would guess I had to visit with Dr. Storm at least 12 times in the past 9 months and most visits involved sending one of the devices to Starkey to be repaired. Last month, Dr. Storm told me that she told Starkey "enough is enough" and refused to accept the returned devices arguing that the only appropriate solution is to give me a new set of devices. The basic issue was the devices would just turn themselves off randomly . Whenever Starkey got them for inspection and repair they couldn't always get the problem to replicate itself and returned them claiming all the inner parts had been replaced. And then 2 -3 weeks later I'd be back with the same issue. I really appreciated Dr. Storm going to bat for me and persuading Starkey to "do the right thing" by a loyal client. And to Starkey's credit they agreed with Dr. Storm's suggestion. Now, I have a new pair of devices with a new 3 year warranty and I am very happy with my new set of hearing aids. It's so rare these days for a service provider to do the right thing especially when it deprives the provider from selling a replacement to the client and so when Dr. Storm did just this for me I especially appreciated it. And they've earned my loyalties for life. Kudos to Dr. Storm and Kathy Szabo for their diligence in working with me through all the issues I had and with the device and making the decision that fighting with the vendor for their client was the right outcome. And a heartfelt thank you to Blue Sky Hearing for being there for me when I really needed their support. read more

I highly recommend Blue Sky Hearing! For many years I was a client of Mr. Richard Stone. Mr. Stone recommended Susanna Storm, Doctor of Audiology at Blue Sky Hearing, as his replacement. My appointment with Dr. Storm was to change my old, hardened tubes. I knew the tubes needed changing and devices needed cleaning but I did not realize the poor state of my devices. In a few short minutes, Dr. Storm replaced the tubes, thoroughly cleaned both devices, and gave me a short tutorial on how I can better care for my hearing aids. It was a short appointment but it did not take long to understand how professional and knowledgeable Dr. Storm is and what a pleasant person she is to work with. As a result of the cleaning, I had to substantially lower the volume on my hearing devices -- they now work how they are meant to work. I also now have a dehumidifier container for proper care and storage. I look forward to having Dr. Storm as my Audiologist. read more

I've been going to Dr. Storm for a couple of years (after doing lots of research on providers) and find she's a total hearing geek and enthusiast and always up on the latest technology. This is why I sought her out. I love working with people who love their work and seek excellence in what they do. I always feel like she goes above and beyond in trying to get me hearing better. Being hearing impaired is very frustrating and depressing as they can't really fix it, but Dr. Storm always manages to keep a positive outlook and give me hope for better hearing! read more

Dr. Storm is great. I told her the problem, she had an answer immediately. She did an impression of my ears and ordered a custom set of earplugs to help me sleep better with my CPAP machine. Even though her office will be closed for the holidays, she offered to check frequently during that time, and if the plugs arrive, she will call me to come in special to pick them up. Can't ask for more! read more

You guys are great. The hearing devices work very well after the tweek and adjust. Thank you.

Dr Storm gave me an appointment right away. While she did give a diagnosis, she did not charge me, as it was a problem she wasn't able to fix. read more

Dr. Storm has a PhD in Audiology. This shows that she took the extra time and made the extra effort to maximize her expertise. This was reflected in the initial and follow up screenings of my hearing. She understands what I need, and selected the best aids for my situation. The office is nice, she and her staff are warm, friendly and efficient. read more

Excellent service. On time for all appointments, three years and no complaints. Always offers me water and cookies. Very friendly

I just returned from a stellar experience at Blue Sky Hearing in Berkeley, CA. My prior audiologist on Piedmont Ave had passed away, leaving me unable to return with a hearing aid that wasn't working. From the time I called Blue Sky and spoke with Emily, through meeting with Dr Susanna Storm, I was well treated with my hearing needs addressed. Dr Storm was able to talk with me, fix my hearing aid, talk about next steps, and make the process completely seamless. I plan to return to this office as soon as I get vaccinated, and stay on as a client. I usually don't leave reviews, but I felt this really deserved a big "Brava." I also appreciated the extra cleaning and thought given to keep everyone safe during the pandemic. So grateful. read more

Very professional and clean. However, after getting fitted for a hearing aid for approx. $2000, I was told there was an additional fee of either another $2000 for a year of service, or $2500 for a year of service. Most other hearing centers are approx $2800 which covers everything. Blue Sky is almost double what others charge. read more

I've been wearing hearing aids ever since I was five -- I'm middle-aged now -- so naturally I'm extremely familiar with all kinds of hearing aid providers and audiologists. Blue Sky Hearing is far and away the best place I've been to, and that's saying a lot. Amazing customer service, deep knowledge of the latest, evolving technology, and competitive, transparent, tiered pricing based on your needs and budget. To the uninitiated, buying hearing aids is not like picking up a TV from Costco or Best Buy: every hearing loss is unique, requiring a lot of personalized care, attention and fine-tuning over multiple visits. Most of all, Drs. Storm and Gregoire show great empathy, enthusiasm and fun! I live in San Francisco but I'm more than grateful crossing the bridge to Berkeley for the best possible results and experience. read more

I visited there needing an adjustment to a hearing aid(not purchased at Blue Sky) They needed some more information on my aid so I emailed it to them. Two weeks in,never heard back. Contacted them again and they said they'd get right back to me. 2nd time, never heard, went in and again they would get right back. Still have never heard back. Went to another center and got immediate attention. 'Seems they just don't have the goodwill in assisting random customers. Wish they would just tell you at the outset they only service their own customers and not waste my time, instead, using subtleties of ignoring you in hopes you'll just exit! read more

I have been seeing the doctors at Blue Sky since before they were "blue sky" - I followed them from their previous affiliation because they are so competent and have provided terrific service. read more

I have had the pleasure of working with Dr. Storm and her assistant Kathy for several years. They are incredible to work with. Flexible, patient and knowledgeable. Good communicators and fun to be around. Dr Storm has helped and encouraged me on ways to work through my hearing loss. Wearing hearing aids is honestly less than pleasant. She has helped me overcome many issues and actually hear communications that I otherwise would not. When I met her I was living in Oakland. I am now in Rossmoor but gladly will drive the extra miles to her Berkeley office because she is literally the BEST. She is an important element in my personal care team. read more

Very clear info on what and why of the process. Friendly and helpful receptionist and the hearing outcome was very much improved. She goes the extra mile to ensure that my hearing is the best it can be. read more

I had a poor customer service experience here both yesterday and today. When I expressed my concerns to Dr. Gregoire about this today, she gave me the impression that she did not believe me (she said not many others had complained) and did nothing to rectify the situation. They charge over $400 per hour and charged me $52 just to reattach one of my tubes to its earmold, which took less than ten minutes. When I asked for an explanation of the charges from their receptionist, she told me, "I don't know. That's just how much it costs." I had to ask her specifically to ask the audiologist why I was being charged so much, which is something the receptionist should have known how to answer herself in a professional manner. I was there yesterday as well with the same need and encountered the same overall unhelpful demeanor from the receptionist. I have a profound hearing loss and work a job in customer service that barely pays more than minimum wage. If this place is going to nickel and dime hard working people like me, they should at least provide the very best service. They were also very reluctant to provide a recommendation for someplace more affordable. Dr. Gregoire left the room saying it would be "very difficult" for her to do that and then returned without giving any solid recommendations. Very disappointed! read more

I love Blue Sky! I have been with Elise Gregoire since before Blue Sky was Blue Sky. I followed her here because of the great care I receive from her (Dr. Storm as well.) I even referred a neighbor, and now she's seeing them, too. Both Doc's "get" hearing loss which, surprisingly, isn't that common in the field in my experience. They stay up-to-date with advances in technology, and I feel that they each genuinely care about me as a patient. I totally recommend them! read more

I first came to know Dr. Storm when she worked for another provider and I needed help with my Father's severe hearing loss. She was extremely knowledgeable and upgraded his hearing aids. Then she and her crew struck out on their own and Blue Sky was founded. They upgraded my Father's hearing aids once again with cutting-edge devices and adapted additional Blue-Tooth "bells and whistles" that he had previously purchased, to fit the new devices. You get what you pay for...knowledge, experience and professionalism. They were so good, they convinced me to attend to my negligible hearing loss and get hearing aids for myself. My epiphany was that the sooner I correct the hearing loss, the sooner I stave off processing loss for the long term. Who knew? read more

Blue Sky Hearing's Dr Storm is a sharp, phenomenal audiologist and a genuine pleasure to work with. I'm so grateful to be under her care and hearing well again. read more