We brought our PS4 in to get cleaned & checked why it wasn't working right. Well what I didn't like is they say their technicians are from a third-party & aren't in. Then they say 1-2 days & if anything else is wrong they would get a hold of me well that didn't happen. I had to call to see what the holdup was. Apparently it needed something and they didn't let me know. Well, the part that I got was $80 that's kind of high price for what we had to get then when I got home apparently it wiped out our whole game. They didn't tell me that. We have store credit there but couldn't use it which I think is ridiculous. So if you buy anything from there just to let you know if you take it back, you have to get Store credit. They will not give you your money back. read more

Super overpriced and you cant return an item. They had me trade it back in for only $65 on a $250 item I bought. Not coming here again.

They have such a cool retro collection for any system you might be looking for! And the people that work here are so friendly!!

Absolute trash of an establishment. Prices are ridiculously high, they scam you with their "cleaning" fee for devices on top of what you came in there for in the first place like a repair. Dont even think about trading anything in or selling to them. Youre better off selling online or at a garage sale. read more

Worst retro gaming store I've ever been in. They pull a bunch of shady stuff if you need something repaired and way over price items. Do not support this business just purchase something online instead. read more

Decent game selection but their prices are high. The absolute worst place for trades. Tried trading an Xbox system and they offered me very little. They said that other places like GameStop wouldn't offer me much more which was untrue. I went in to trade 4 n64 games and an n64 console and they lowballed me. They offered me less than 20% of what they sold the games for. They straight told me that they are worth $xxx amount but we are giving you $xx amount which was about 30% of what they were worth. They then tried to give me $10 for the console that they sold for over $150! Ridiculous! I have spent THOUSANDS of dollars at this place and it's clear they do not value their customers and like to just rip people off. read more

This place is great and really values retro games! Unlike Gamestop, they have a huge collection of both new and retro games in their store.. the prices varies A LOT as they do know the rarity of some games, especially if they're in mint condition. They also take all consoles and have services to fix them which I think is an amazing service to have as there aren't many locations that specialize in fixing game consoles. I visited this place as my husband and I were exploring Fresno and wished they had more locations, especially in the Bay Area where there are many retro game enthusiasts! read more

I am pleased with the service I received from the counter girl to the tech that tried to help me with a ps4 console. The tech powered up my console and tried to fix it right then and there! (It was stuck in safe mode and he tried to reinstall the software hoping to send me home with it same day.) However, he ended up diagnosing the console with needing a new hard drive; at which point it was checked in and he gave me a 24-48 hour turn around ETA. The $80 price (+$50 for the diagnosis) seemed reasonable to me considering I had no idea where else I'd take it to, and replacing it with a used one could come with the same or worse issues. Almost exactly 24 hours later, my console was ready to be picked up, and it works like it's brand new. Based on that one experience I will be back for any future diagnostics or repairs I need. Realizing they also repaired iPad screens, I returned with a pretty shattered one. They told me it was not replaceable because it was also bent down the middle. So I felt like they had integrity to not charge me for a new screen that wouldn't ultimately sit flush. read more

Scummy Store. I just witnessed them buy 3 pairs of NEW Joy-Cons from a Homeless man. Obviously stolen for $45!! I spoke with the man after I left the store and he said they buy anything from him and he just brings them stuff he gets from other store. I let him know they are taking full advantage of him and he will be the one getting in trouble not them. I will be reporting them. And yes I have proof. read more

The selection of games is large, but so are the prices. Here's some examples from price charting. 1. Wild gunman Price charting: 47$ their price: 60$. 2. Mario Party 3: price charting: 65$ their price 90$. (With a blockbuster sticker on the label). 3. Super Mario All stars: price charting: 25$ their price 45$. Are you sensing a pattern here? read more

Very happy with the customer service, went in to have my PS4 looked at, I exampled the issue to the tech and right away he knew what was wrong with it. He hooked it up and turned it on to verify the issue. Come to find out the problem isn't the PS4 itself but the external storage was bad. Very knowledgeable and polite! Thanks again Blue Shell! read more

I went to get my Xbox 360 repaired and they charged me 50$ to clean and check it out they then Told me to fix it would be 60$ so I said okay , today after they spent 1 week to fix a disk drive, I go to pick it up and they charge me 70$ to get it, all in all they charged me 120$ to fix it and they didn't even clean it they just wiped off the outside and took forever to get it back to me very dissatisfied with how much they kept charging me and how long they took to fix it read more

The Holy Grail of games for any game station! I Was looking for a game shop that sold PS3 move games. I called game station and they said they had one on hand but that they didn't really carry order games. So I looked on Yelp to see where everyone was going for their gaming needs. So happy I found this place! The prices for the games I purchased were so reasonable at $5-$8 a piece. They also offer a complimentary Red Bull with all purchases of $5 or more. Overall, I really enjoyed my shopping experience and the friendly customer service I received. read more

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We come here for all our gaming needs. They have a lot in stock including some hitters that everyone loves like Mario, Sonic, Pokemon, etc. There's another location in Madera that is also very well stocked. read more

I wish I could give Zero stars. Buyer beware this place is full of con artists trying to squeeze ever penny out of you. If you sell to them they will give you less than GameStop. I have bought several items there that didn't work. If you want a specific item they just go on E Bay and then jack up the price. There prices are insanely high too. Look on E Bay or OfferUp before you come here . Compare the prices for a good laugh. . The service is the worst part. It's obvious some sketchy things are going on there and its not professional. The owner will probably comment and say this is all untrue read more

Overpriced, even some of the games aren't complete in box and they are still charging over $30 for them. Their customer service is nice though. But I wouldn't buy any games from them when you can get them cheaper off ebay. read more

Love. Love. Love, coming here! With all this COVID-19 stuff going on it's my go to store to escape the boredom at home. (Since GameStop is closed for browsing)I've been purchasing 3DS games from them non-stop and they work flawlessly. No complaints. They accept credit /debit and have a fair return / exchange system. Employees wear masks and keep their distance all while answering any questions you may have. read more

Blue Shell Gaming and Collectibles - New Store hours during COVID-19 - Video Game Stores Near Me - Clovis, California

Hiked 2 miles in a rush to get there before 7pm since the first associate I spoke with conveyed to me that I would need to be there by 7pm to sell my Xbox for cash. At 6:55pm I was in the parking lot on foot approaching the store and decided to call once more to assure them that I am less than 1 minute away only to be told by this other associate that for purchasing customer items I needed to be there by 630pm so that he can test the merchandise before buying it from me. This is completely understandable and I get it; people scam businesses quite frequently. What upsets me is that I hustled as fast as I could for 2 miles on foot carrying a video game console based on the information given by the first associate, only to basically be told the equivalent of "sorry pal, better luck next time" by the associate when I called just before 7pm. Therefore, my gripe does not lie with either of the two employees who answered the phone. I truthfully am most bothered by the inconsistency of information given to me within a mere 2 hour period over the phone. This type of problem lies squarely upon the owner/manager for neglecting to encourage consistency and adherence to uniform rules of the establishment. How is one expected to patronize an inconsistent establishment which degrades consumer confidence and sentiment? I hustled 2 miles on foot, in the dark, as an epileptic only to basically be told to kick rocks because the associate closing on this night made it quite clear with the nuance of his voice and demeanor that he wasn't about to work past 7pm regardless of whatever hardship or misinformation I endured prior to speaking with him alone. Perhaps he doesn't get paid what he thinks he's worth and doesn't feel that doing a little bit extra is worth it at this job. If that is in fact true then I can't bring myself to direct anger or frustration toward him, seeing as he likely has troubles of his own and doesn't have the energy nor wherewithal to bother with the likes of me. Once was a time that things didn't work this way. A time I truly wish that corporate America could find the means to bring back exceptional service and exceptional people. read more

This place is no bargain tried to make a deal with them and they didn't want to budge! Selling a switch used for 275 when I can go to target and buy a new one with a warranty and protection plan! Very rude and unprofessional and don't want to help you out in any way! read more

The atmosphere of this store is fantastic, and the staff is eager to help, and knows what they're talking about. If you're in the Fresno or Clovis area and are looking for a retro games store with good service, selection and prices; you owe it to yourself to check out Blue Shell read more

Friendly staff. Took an Xbox in to get fixed and it was fixed quickly. Decent prices. Highly recommend to anyone.

Around a month ago I came into the store to see if they could fix my Nintendo switch. I told them the system turned black and wouldn't turn on . They assured Me they could fix it . A $45 non refundable payment went towards checking it out . After the diagnosis they said I need a new chip and another part. $120 I said ok let's move forward and fix it. After many many phone calls and techs speaking to Me in language I don't understand(tech) they finally come to conclusion it cannot be fixed. Two employees assured me I would get refunded for the parts because it couldn't be fixed. I go in today and they tell me it's just total complete loss on my end. I lost my switch and money. And on top of that, they blame me for modding the game. Which never happened. Stay away read more

I really enjoy going to this place to find old school games and the employees know what they are talking about which I appreciate. If I'm gonna go find a old school game this is where I go highly recommend the place! read more

Really disappointed with this store. I know the owner kind of through mutual hobby, but his buissines is straight up shady. Brought some collectibles in for trade in and was offered 160. I decided to think on it and came back after a few days when I decided what I wanted. He offered me 100 now on 400 worth of collectibles. He stated "my buissiness is buy low sell high," just shady. Will never buy or support this store. I'll be that guy and say buy "online" it's cheaper and you don't have to deal with shady car salesman like tactics. read more

This is the worst games store I've ever been to I bought 3 games 2 didn't download and the other one is perfect. They have a no cash back policy which is fine if the games actually worked. When you buy a game on the receipt they circle the line no cash back and they don't tell you before you buy them. I went back to exchange the two games that didn't work and they gave more that didn't work. I only recommend this place to people who like to waste money on non usable games and give it to a company of losers who don't take care of their games. read more

Bought 3 games from them, 2 didn't play. When I asked if they clean their games, they replied that they only clean games that are really need it. 2 of mine really needed it. read more

This place has it all! Old nostalgic systems and collectibles galore, and for reasonable pricing. I purchased an old Game Boy, several games, a PS2, and still wanted to buy more. The manager and operator was a knowledgeable dude. He knew the background of each piece of gear and how to maintain it. If he didn't have an item I was looking for, he knew how to get it. I brought in a Game Boy Advanced SP that wouldn't charge, and he replaced the battery (with a newer model, essentially upgrading it) and hooked me up with an original charger. This is a business I hope lasts, as these shops are getting harder and harder to find. Blue Shell Gaming sets the standard for how these shops should run! read more

Great staff, and they know their stuff! We brought in a 2 DS for repair and they got it done very fast & it works perfect! We needed it done in time for my daughter's birthday, and they came through for us, and four days before we needed it. Prices are very reasonable, great selection of games for all systems. We will be coming back again soon! read more

Went in to sell old tcg cards and was told they offer 50% store credit or 30% cash for the value of the cards. Rough deal but I thought I'd ask them to check the cards. They lowballed me way below even the 30% value. Either they don't know what they are doing or they are trying to scam, at least when it comes to cards. read more

I had high hopes when I saw this business start. After they got their own store space they really made it look like a great place to buy old video games. With that being said, I have had multiple bad experiences at this location. I met a owner and he was very friendly and helpful but as soon as the place is left in the hands of whomever they hire, the service tanks. I thought it was just one bad apple but after two visits where I had no idea why the guy behind the counter was being so rude and argumentative. I had to just call it quits with this place. There are infinite places to acquire old games without having to deal with angry workers with zero social skills. read more

Owner and employees are real video game enthusiasts! Very knowledgeable staff. They have an amazing stock of hard to find retro games. I found games in the store that you can not find on the net! (Astro Boy, Einhander, Sukiden) Idk what the bad reviews are about.. if your expecting them to hold your hand or do the research on specific info for you, your trippin lol. And if the price is better on eBay, get it on eBay. PEOPLE, IF YOUR TIRED OF GETTING ROBBED BY THOSE CORPORATE A-HOLES AT GAMESTOP this is the place for you! If your a game collector this place is for you! Support local businesses! read more

I paid $125 for an HDMI port repair on a PS4, which I picked up on July 6th, 8 weeks ago. Upon pick up I was told the repair has a 1-year warranty. This weekend the HDMI port stopped working again. I took the console back to Blue Shell Gaming and informed a representative, Cesar, of the issue and that I was told the repair had a 1-year warranty. Cesar confirmed the issue and stated he would call his manager "to see what he could do". After speaking with his manager Cesar stated the repair was only good for 30 days. I asked to see a copy of their written warranty and was told there isn't a written warranty. I asked to speak with his manager or for a phone number to speak with the manager. Cesar called his manager, Kevin, who refused to speak with me and stated he would be in the store tomorrow at noon. I am extremely unhappy with the inconsistency and lack of customer service provided. read more

When my Wii decided to eat and scratch up the first disc of my Baten Kaitos Origins game to the point that it was unreadable by both the Wii and GameCube, I was devastated. Luckily, Blue Shell offers extremely affordable disc resurfacing (only $5!) and it was my best chance to get it fixed instead of rebuying the game. I got the disc back (took a week cause the machine is at the Madera location) looking brand new and IT WORKS! My GameCube is able to read the disc again with no problem. Overall, beyond fantastic repair job and customer service. I've also bought older handheld and console games in the past from here and have never been disappointed. Great selection and I can't recommend them enough! read more

Great staff with a great selection my 7 year old thought he was in heaven with all the classics they had

Hands down the best place for all your retro gaming needs! 100 times better than BRE software in river park. Better selection in games, better prices, better customer service! I've bought a PS one, Gameboy pocket, Gameboy micro, Gameboy SP all from this place and all kinds of games for each system. Every time I go in they have something new added to their selection. And the atmosphere is way chill. These guys are totally laid back. No pressure to buy anything. Heck I've come in a few times just to browse the selection and everyone is cool. When I bought my Gameboy SP system, the charger that comes with the system was faulty so I took it back in the same day and dude running the shop was like here man here's a travel charger until we can get you another one ordered. And in a couple days he calls me up and bam new charger! I forgot to bring back the loner charger and he was like no worries man. Keep it! Sweet! I'm telling you this place is legit! Emulators got nothing on this place! In fact I'm pretty sure that's considered a bad word in this store. If you've grown up playing the old school systems of yore. Then look to the place to fill all of your dreams of Nostalgia! This place has officially become my new candy store! read more

My son received a PS3 from his uncle. We went to get new controllers and he picked out a new game as well, Skylanders. I told the clerk (a young dark haired gentleman) that I didn't know anything about a PS3 nor the game he wanted. He spent a few minutes looking it up to make sure we had all the right accessories, which we didn't. He recommended the correct portal that would be compatible with the characters/game that my son chose and then we were quickly on our way out the door. Very knowledgeable!! Great service!! Not any kind of service I would've received had I gone to Walmart or any other department stores! Thank you! read more

Went to Craigslist looking to fix my PS3 for my daughter for Christmas that has been just a dust collector since I got my PS4 last year. 1 hour later and $35 it was completely fixed and ready to go. Great tech service and fast response no need to go anywhere else. read more

Blue Shell Gaming and Collectibles - Before - Video Game Stores Near Me - Clovis, California

Honestly I really like this place rick is really cool and so are his employees the dude is straight up and does not try to rip you off. He gives you more then what gamestop offers you. I recommend everybody come here instead of gamestop unless your like trying to get a pretty order then ok lol. But yeah cool place ans cool people also good prices and they usually keep alot in stock. read more

Blue Shell Gaming and Collectibles - Got this cd and an old Kanye West cd cleaned. Scratch free. thanks rick. - Video Game Stores Near Me - Clovis, California

Hands Down Best Retro Gameing Store I've Been To! Great Deals And Great Service...Ask for James Hel Help You With All Your Gaming Needs.

What can I say, I love this place they pretty much just about have all my gaming needs and always have what I want and what i need if I was a cord short. And it really saves me time from ordering online. I was happy that I finally purchased a NES system from them for $75 with everything it needs to start playing. And took $8 off any game I buy with the system. I believe it was well worth it to me. But I'll be honest sometimes their Old retro games are a bit too pricey so I begin to scratch my head and find it odd. For instance, I saw they were selling Donkey Kong Country 2 for SNES for $45... That's when it hit me because I go on amazon and even GameStop and it sells for around $20-$25... But I'm happy I got to the bottom of it and was able to negotiate with them and they're very open to it which is a big deal to me because I'm always on a budget. They tried to sell me Kirby's Avalanche for $30 then I looked it up and saw it was selling for $9.99 so I brought that up to their attention and they saw for themselves online and were shocked. And their response was "OK your right, bit you gotta understand that we gotta make money on selling it. So I'll drop it to $15" which made me happy because they were reasonable and what impressed me more that made me wanna come back is when he said, "sorry about that idk who priced them, but we don't wanna rip anyone off we want you guys to come back to us!!" That there tells me they value their customers :) definitely check it out!!! read more