I visited the store around 5:30 PM on 01/10/26 looking for a specific camera accessory for a camera…read moreI had purchased elsewhere. From the start, the interaction with the employee, a caucasian lady with curly hair, was unwelcoming and dismissive. When I mentioned I hadn't purchased the camera there, she responded with "oh, that's weird," in a rude and condescending tone. When I asked if they carried the part I needed, she spoke over me and repeated herself in a curt manner, offering little help beyond saying they could order it. When I explained I needed the item within 24 hours, her response was, "oh yeah, that's not gonna happen," again delivered rudely. From the moment I walked in with my young son, the overall tone and customer service were poor. Camera accessories are not inexpensive, but respectful service should be standard regardless of where a purchase was originally made. I will be taking my business elsewhere

The staff here are so patient, informative, and helpful! I got the camera i have been wanting for…read moreso long. They helped me locate a camera with a short wait and were helpful with everything i should get to go along with it.

The Oakridge Mall location replaced the Picture People who had been there for years. We gave them a…read morego, and were very pleased. There was no sitting fee, and the photographer got some great shots. They have less props than other places, but we brought our own toys, which is probably better anyway. I'm marking it down because it closed so abruptly on 6-22-2012 that we had to scramble to pick up our pictures early the very day they were delivered, or else go to Sears to get them. It was sad that the crew that had just been working so hard to take family portraits only weeks earlier were going to be unemployed almost as soon as we left -- in a location that had been there for less than a year.

I work here and I feel like I need to give my honest opinion of this business and as you can…read moresee...one star. The people that work here are great. Most of them have a passion for photography and one of them, specifically me, has a photography business that is striving and has learned quite a bit from working at this place. But, the business itself is garbage. For one, the prices are unreasonable. Everything is so overpriced here. The studio itself needs new backdrops due to wear and tear but the corporation that runs this studio has no urge to invest anymore money into their studios so that more profit can be made. The fact that this location used to be a Picture People is confusing. The current studio does not offer one hour lustre finish printing where the Picture People did so lots of customers come in and are disappointed to hear that the photos will not be ready on the same day. On top of all of these downfalls, the lab where the photos are physically printed does some of the sloppiest work I've seen in the industry. The ink has had issues repeatedly, the cropping is always altered and the whole idea of having to wait for photos to come within 10-15 business days is ridiculous.

We worked with Kalia to do an awkward sibling photo shoot and she was amazing! Super fun to work…read morewith, and was amazing when adapting to our silly ideas and even gave us some ideas as well. Amazingly fun but very professional, and helped us execute all of our ideas perfectly. Thank you Kalia!

Loved my portraits but honestly I wish they answered their phone. They call to confirm your appt…read morethe week of and if you miss it you miss it. I tried calling back and no one answers like ever. I will leave a voicemail NO ONE CALLS ME BACK. I would call for a few days if I need to reschedule literally no luck. Its frustrating if you have to reschedule. They say you can reschedule online, but then it makes you wonder why even call me to confirm saying I can call you anytime and NO ONE ANSWERS. Not in the morning when they first open not in the afternoon not at all. I am unable to reschedule online because Id rather talk to a person. Ive done portraits with them twice, few months apart they still dont answer their phone. Did anyone else experience this?

Well I have been doing photography for 25 years. I know enough that the print you are paying for…read moreshould match the original. Snap did their own color correction, or the machine did it automatically. Regardless, the print should match the original, saturation, contrast and all. The Customer Service was lousy, I was told I really don't understand printing. Um, again I've been doing this for 25 years, even printed for galleries. What I do know, your prints should match your original, bar none, and if that's what your paying for too! Then she referred me to Kinkos. I was warned about Snap, someone said it'd be better for me to get my prints at Walmart than Snap, good advice!

Forget Walgreens or Rite Aid or anywhere else you print your pics. This place is hands down the…read morebest. Recommended by a friend, I tried them out as they are close to home and I could not be happier. I could upload from home and pick them up (like most photo places) but the difference was that I had uploaded a picture that had some resolution problems and they called me so I could fix the issue before it was printed. Nice touch.

She is super sweet, has a ton of outfits and props to choose from and is super personable.read more

Loved taking my maternity and babies phots with Christina. I did a pretty unique shoot for my…read morematernity shoot and Christina made me feel completely comfortable and has all the outfits at her house already to wear with no extra charge. Once my baby was born she has take m her picture with a Christina a few times and ones with her big sister, I love that she offers mini phot sessions as well and they are priced absolutely great and affordable. I even recommended my sister in law and she begin bringing her kids to her for their pictures as well.

Staff is nice and offers to help with everything related to your order. Photo price is good and…read morethis Walmart has the most friendly staff of all the Walmart's we have been to.

What a great store everyone is helpful. You can't beat their prices. Cheapest prices in town. We…read morewill be back.

I am finally coming down from the wedding high, and looking back at our photos and video, I am just…read moreso incredibly grateful we chose Passion Studios. From day one, the communication was always on point! They were so fast to respond to me- esp Raymond! I truly felt he was my bestie during the coordinating! From the moment the team arrived, they were on it. They didn't just show up to work; they showed up with this amazing energy that made me feel like they were just as invested in the day as we were. As a bride, there is so much going on, but they made me feel so comfortable and truly beautiful the entire time. They weren't just "vendors" they were like our own personal support system, making sure we were taken care of from start to finish. The video they put together is something else. It is so obvious that they didn't just throw clips together; they really took the time to listen and watch for the parts that actually mattered. Every important moment, every look, and every laugh was right there. If you want a media team that is professional, talented, and genuinely kind people who make you feel like a million bucks, hire them. Thank you, Passion Studios, for capturing our day so perfectly!

We had an amazing experience with Raymond for our newborn and family photoshoot, and I can't…read morerecommend him highly enough! We booked him when our baby was just 3 weeks old, and due to my health condition, he generously offered to come to our home--which made a huge difference for us. From the moment he arrived (30 minutes early, by the way!), he was professional, prepared, and incredibly easy to work with. What really stood out was his patience and expertise with newborns. He gave us plenty of time to feed and change our baby without ever making us feel rushed, and he gently guided us through poses so everything felt natural and comfortable. He clearly knows how to work with families and newborns, which made the entire session smooth and stress-free. And the turnaround time--wow. He delivered beautifully edited photos in less than 12 hours, which is almost unheard of. The images turned out absolutely stunning: natural, soft, and truly captured this special moment in our lives. The online gallery was also very easy to access and download. If you're looking for a reliable, talented, and thoughtful photographer--especially for newborn sessions--Raymond is the one. We're so grateful he helped us capture these precious memories with our first baby. Highly, highly recommend!

Completed a professional photo assignment for a vacant rental unit which helped me get the property…read morequickly rented. Photographs were outstanding. I plan to use Stoney to photograph all future rental vacancies.

Very professional and priced well. The photographer showed up on time and took beautiful photos of…read moreour property, and understood exactly what we needed. The owner was also easy to talk with when I had questions. I would use them again.

I love bringing my kiddos to Lala Photography. We've been here a total of three times and I'm…read morealways recommending it to friends and family. If you sign up for their emails you can see how they always have minis and specials which are so affordable. I also follow their Instagram page and they post their offers there as well. I normally book online by choosing an available day that works for us. On the day of our appointment we check in at the front desk and they will take you to their sets next to the front desk. You pick your backdrop and they start taking pictures. My favorite is their holiday headquarters specifically their Christmas sets. They now do instant viewings so you do have to wait after your session and you basically go through the unedited pictures on an iPad. You heart pictures in a love, maybe & no category and basically choose your finals from there. If you haven't tried them yet go check them out!

The photographers are so good at what they do and pictures are fabulous! Love my headshots! My…read moregrandkids have their photos done here as well and we are so pleased!!