Positive experience with Michael and his commitment to customer satisfaction. I was searching for a…read morespecific Rolex model for my father's birthday and Michael delivered in swift fashion (2 days to locate the exact model my father wanted). First class experience and highly recommend partnering with Michael for your jewelry searches and purchases.

I had my engagement ring re-sized. Staff were friendly and professional. The fee for the service…read morewas reasonable and it was returned to me on time and very sparkly!

I just bought a wrist band online & was looking for a watch repair shop to help me. I was driving…read moreon the area & decided to stop by and met the owner Mr. Ray. He was nice & very helpful. Service was excellent, he didn't even charged me.. Its my lucky day. I will surely recommend this repair shop to my friends. Thank you Mr. Ray, I do appreciate your help. Brooke T

My gold chain is a inch shorter after he glued it instead of a soldier. This guy is a crook took it…read moreto his garage to fix it without my knowledge. Go anywhere else. Don't trust him at all.

So Accommodating!!!!!! Always greeted with a Smile!!!!!! I had a treasure that was left to me…read morewhich needed some fixing and I thought there was no hope. Boy, was I surprised!!!!!! It turned out great and then they went over above by Shining the Ring that it Shines like it looks Brand New!!!! My Grandmother's Black Hills Gold Ring is so precious that I feel so complete again!!!! Thank you Jena V.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

I've got a few items here. I find them to be pretty good. The jewelry quality. as far as jewelry…read morestores go.

This is a long overdue review! As I put on my earrings today I thought about the excellent service…read moreI received when wandering through Kay's. I was greeted by Nemo who I informed that I was just looking because something shiny caught my eye. Although I hadn't planned on getting anything, he spent a long time getting to know me and my taste and I learned a lot about customization and an upcoming diamond event. He let me try on rings and was definitely someone I would love to hire for my business if it was local! I left without anything but couldn't get the earrings out of my head. My boyfriend wanted me to have those earrings and although I left town and was closer to another location, I drove all the way back because of the amazing service I had received! The entire staff there is friendly and engaging as well. I'm so touched that Nemo took the time to understand my style and help me with no pressure and without making me feel like I was wasting his time! He is definitely educated on the industry and all of his inventory! I 100% recommend using him as a go to for any jewelry buying needs.

Great experience! Fair prices. Went in not knowing what to expect, but it was all great. Happy…read morewith my experience at Ice Vault.

I had my wedding band and engagement ring resized down and fuzed here. They took the time to get it…read moresized correctly, especially that my fingers are prone to swelling. They even tightened up the prongs to ensure the diamonds were secure. I appreciate their help and quick turn around. Very nice team. I was even able to get my necklace chain fixed too, same day. Great prices, good people. I'd highly recommend them.

Brought in my wife's jewelry for an assessment and repair and spoke w/ one of the head jewelers who…read moreexamined the ring under microscope. Instead of upselling me on a product or service, she was very honest and advised that I actually discuss with the original maker/manufacturer of the ring (Brilliant Earth) since this was a ring that she had seem with similar issues many years in the past. Because it was more of a "manufacturer issue", a simple fix/rebending of the stone prongs would likely only be temporary, and that this ultimately wouldn't be a good long-term fix. She recommended that we actually get the stone reset (by the manufacturer, not her), and that she would help answer questions if needed. Very polite, professional, knowledgeable. Really appreciate her honesty and willingness to divert business elsewhere because it was the right thing to do. I went to another jeweler in the area just for my own research, and they offered to fix it with "no guarantees for how long it would last". Andrea was honest and I really appreciate that.

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

I went in to get my clasp on my chain fixed and Keith was amazing!! His services were excellent and…read morehe was able to get my clasp replaced in a short amount of time. I'll definitely be coming here for future jewelry repairs.

I believe in supporting local businesses and THIS one deserves it!…read more Jeweler Stephen spent a long time helping me redesign a broken necklace that I wanted to salvage and turn into a pendant. It has great sentimental value to me. Steph was incredibly patient with my changing creative ideas and made very helpful suggestions. Not once was there any pressure to buy any of the beautiful items in their jewelry cases. Although it was a complex redesign, the cost was very affordable and was ready a week earlier than I expected! Even though it took the bench smith, an incredibly long time to take apart the original necklace, I was not charged an extra fee. This pendant came out absolutely beautiful. You can see for yourself below. While I was picking up my pendant, I noticed the comfortable rapport with several customers with both Steph and Keith. Clearly, this is a beloved business which is family owned too! I'm grateful to have discovered it and YOU will too. There's ample parking and it's located on a major road off 65. You won't have to go inside the busy Westfield mall where parking is difficult.

Met with warm greeting and professional from the employee who I believe told us his name was…read moreAbdullah. My wife and I were interested in getting a estimate on some gold jewelry we were going to sell. I felt like we got the best deal and top quality customer service.

I had the pleasure of working with Abdul to sell and get advice on gold. He took his time,…read morepleasant, professional and patient. He is extremely knowledgeable in the gold and semi precious stones industry. I recommended my family. Very happy!

My favorite Jeweler. I got my ring and necklace here and they are a perfect custom-made match set…read more Unless you go to this jeweler you won't find another like it. If you are looking for a unique ring here is the place to go. They are very patient as you pick out your jewelry and don't try to upsell you. They listen to what you are looking for and help you find just what your heart desires. Their jewelry is truly magical I love that they have free cleanings and they always check to ensure the stones don't come loose. We try to come once a month or every other month depending on our schedules. Run don't walk as they are closing their doors around Christmas as it's time to retire. They have a big sale going on now and I'm hoping to get some matching earrings. It's going to be a sad loss to the community when they close their doors.

Went here ring shopping after going to a different jeweler and being turned off by pushy sales…read morestaff. It was my first time visiting Old Sac so it was interesting visiting here and finding Skalet tucked away here. Street parking (if available) is cheaper than the garage as FYI. Howard was very welcoming and kind as other reviews noted. He also seemed very honest with fair pricing without trying to upsell. We plan to return to in the future once we're ready to purchase!