I can't say enough great things about Legacy Jewelers in Folsom. They recently helped me with an…read moreextremely difficult knot in my girlfriend's gold heart necklace, a task that clearly required patience, skill, and a steady hand. They took their time and handled it with incredible care and attention to detail. Not only did they resolve the issue flawlessly, but they also went above and beyond by beautifully cleaning the piece. It looks better than it has in years. The staff was genuinely kind, attentive, and truly listened to what I needed. You can immediately tell this is a family-owned business that takes pride in their work and sincerely cares about their customers. I'm incredibly grateful for their professionalism and craftsmanship. If you're looking for a jeweler you can trust, whether for repairs or your next special purchase, I highly recommend Legacy Jewelers.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

Excellent service. I visited the store to have my watch strap adjusted, and the gentleman assisting…read moreme handled it promptly and with great care. He completed the adjustment perfectly and refused to charge me for the service. Truly outstanding professionalism and customer care. I highly recommend this jewelry store. I can't believe there are still people out there who would help others without any expectation. Thank you and your team.

Michael helped me get the best diamond for the best price. Great service and very professional…read more Highly recommend him!

Really impressed with the professional staff and quality service! Received great value and fast…read moreturnaround on resizing my wedding rings for our 31st anniversary! Nice showroom and huge selection too! I'll be back:)

Best jewelers in Sacramento! You need honest buyers and sellers? Check. You need luxury watches or…read morecustom jewelry? F-ing check! You need repairs? Check! This is your One Stop jewelry shop in the Sacramento area. Narek and his team are the best. There is no one better!

Very great experience! Quick and honest service for my watch resizing and friendly service. I will…read morebe coming back

I had the battery replaced on my watch. Not only was the service courteous and quick, but the…read morerepair cost was amazingly low! Bonus: he has a delightful collection of wall clocks hung around the place! If you need a watch repair, I happily recommend this shop to you!

Great customer service and jewelry repair I would recommend them good deals on all jewelryread more

Tom is terrific. He's very knowledgeable, professional, and fair. Does great work with Jewelry…read moreRepair. Plus you have to stop by to see his vast collection of collectibles. Thanks Tom.

The clasp on my favorite bracelet broke the day before I was heading on vacation. I asked if they…read morecould fix it and they did everything they could to have it fixed for me, even though it usually takes a few days. I was able to bring it with me on vacation the next day

This is where you go for excellent customer service and quality jewelry repair. Stephan was so…read morehelpful and I appreciated his expertise in resizing my two rings. Bianca's totally earns all their 5 star reviews and I will be a loyal customer for all my jewelry needs.

My bracelets needed some TLC [Roseville CA]…read more Located in a corner on Douglas Blvd. I have been meaning to get some bracelets repaired for broken clasps. Bracelets and anklets are my favorite types of jewelry. There were other customers ahead before it was my turn. After a few minutes I can wear my bracelets again. He didn't just hand me the bracelets but he put them on my wrist. You know how it is when sometimes it's a struggle to fasten your favorite bracelet without assistance. Entrance is through a main door and it leads to doors to a pie shop (right) and this repair shop opposite each other. Ali, owner, has his Yelp Recognition Awards (certificates) proudly displayed including the latest for 2025. Review #3990

Needed a watch battery. Not many places left. really glad I found this store. Friendly helpful and…read morecomfortable place to do business.

Watch batteries replaced Very helpful…read more Very professional Will use them again Great local company

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

I needed a very important gold chain repaired and they were able to repair the gold chain within…read morethe promised time frame at a reasonable price. Exceptional customer service. Highly recommend for jewelry repair.

Only jeweler I trust with my family heirlooms. Fantastic repair on my grandmother's locket. Thank…read moreyou!

Ray was awesome, changed my watch battery, and repaired the band on my Tag Heuer for a great price…read more Was in and out in less then 30 minutes, definitely a master at his craft!

Read this review! First of all, I am not totally ignorant when it comes to jewelry, but I was…read moretotally taken advantage of at Ray's Jewelry Repair. I had previously brought in a watch for a new battery and the old battery was so old that it leaked a bit. It had to be cleaned and a new battery installed. That repair was $200 cash as he does not accept credit cards. At that time, I felt it was a bit steep, but not so steep that I did return for another repair. I brought in a 14k white gold ring that had I broken in a fall, it was basically missing the band part of the ring. The band was NOT a wide band. I took that ring in at the end of 09/24. I finally called Ray in Feb or March 2025, as I had not heard from him. I asked about the repair and was told he had not worked on it and that he would call back with a quote. I did not hear back, so I called back again and I was asked about sizing. I called back with the size and was told I would get a call about the price. Finally, I got a call a couple of weeks later and was told the ring was ready. I asked him about the price as he had not called me to get an OK to proceed. Oh, he was sorry and the cost was $340. $340 to attach a new band! I told him it would be a while as I don't readily have that kind of cash sitting around. He did offer after calling me back to let me make payments. Payments for a ring that didn't even cost me $200 and for a repair that I never authorized. He then offered to drop the price to $280. This job was worth approximately $150 after consulting with two other repair shops. The final outcome/price was $240. Oh, he did offer to take the ring apart again, wish I had done that. Go there at your own risk.