I just relocated to the Sacramento area and since my wife and I have no previous relationships here…read more(buisness or personal) we are in the process of finding a new everything - (dentist, mechanic, dry cleaners etc...) and since we don't know anyone that can give us any recommendations, we are on our own and forced with doing the old trial and error method. This is what I have to say about my experiance at Ray's. Now I know this isn't a deal breaker and its kind of small, but its nice when you are actually welcomed when you walk in the door, I find most places don't even care enough to acknowldedge your there, let alone be able to help you with your problem. I felt very welcomed here from the start and can see they are happy I am there too. They had the right batteries in stock for my watches, then showed me a huge selection of replacement leather bands that I needed, even knew why my Eco Drive watch was no longer charging and were able to repair it right there in house (no wating to send it back to the manufactuer). By the way they were going to do the work right then if I had some time to wait, which usually never happens when I go somewhere no matter if the place is busy or not. I know I am being long winded but its so nice to finally get someone that knows what they are doing and can actually help me, when you are relocating 3000 miles from one coast to the other you end of doing a lot of buisness transactions. Many places stood out but not for the reasons you want. Ray's made an impression on me, and family owned places like this are becoming harder and harder to find, with so many people choosing cheap prices in exchange for absouletly the worst or non exsitent customer service, forget about quality. Ray's is a welcome relief from the way people are use to being treated.....and by the way Ray's prices were the same as the big box stores. They made an effort to remember who I was, that I just moved here and started a new job. If you want to feel like your business, time (pun intended) and money are appreciated and tired of being treated like you are interupting their personal call or text message. Then give Ray's a chance to earn your buisness, you will definatly feel like your needs are being met and you might even leave with a smile. You should feel good about spending your hard earned money....(when is the last time a place made you feel like that)! Thank you Ray's, you have earned my buisness

My gold chain is a inch shorter after he glued it instead of a soldier. This guy is a crook took it…read moreto his garage to fix it without my knowledge. Go anywhere else. Don't trust him at all.

Fantastic service. Today, I needed a battery installed in my 10 year old binary 01 watch. That only…read moretook a minute to replace but he took the extra step to set the time and date. Which is not easy as it is a difficult watch to read, much less set.

Been going here for years. They've repaired jewelry & put new batteries in my watches. They never…read moredisappoint.

5 out of 5 stars! Johnny is the man .. I had a Rolex presidential that needed a replacement bezel…read moreand polish. Not only did the watch look fantastic .. but he was right on schedule. I have since brought him a couple others and the bracelet polishing is like new. Highly recommend

time waster. Did not appreciate. Will set up an offer, ask you to meet somewhere and then try to…read morelower the price to meet closer.

I came to Grigor's Jewelry due to the high ratings of his customers. I needed the diamond reset…read moreand repronged in my wedding band because it had fallen out. I didn't think to provide pictures of how it had looked, and his first inclination resulted in a very different outcome than I expected. I went back with pictures this time and his restoration, with benefit of those pictures, resulted in a beautiful restoration of my ring. It called for an entirely different setting and different approach to the prongs for the main diamond and the tiny "companion" diamond beside it. He went well above and beyond the initial agreed to work without a hint of hesitation, and I deeply appreciate that. My hope in going to him was to find a jeweler with whom I would want to do repeat business, and who I would gladly refer friends to. I have found that in Grigor's. He has a saying on his wall from Proverbs 22:1: "A good name is more desirable than great riches; to be esteemed is better than silver or gold." He definitely lives by that. I recommend Grigor's Jewelry highly.

I came in to have him help with an emerald ring. I learned a lot, and I look forward to bringing…read morehim business in the future. He's truly a gem of Fair Oaks.

Great place to sell anything gold, jewelry, or valuable. Friendly staff, fair pricing, and a…read moresmooth, hassle-free experience from start to finish. I'll definitely be back again next time I have gold or jewelry to sell.

I've been here many times Chad and his guys are always kite than helpful even to me I dont spend…read moremuch money here only what I make on tips buying used silver jewelry but they always helpful and courteous some of the best in the biz come sell your your unwanted gold and silver to people that are professional and more than fair and above All serve you with a smile real talk no grumpy impatient coin shop guys over here!!!!

I needed help authenticating a watch I inherited as well as I wanted a new ring made out of my…read moregrandmas diamonds. I had heard great things but had never been in the store. The customer service , attention to detail and genuine concern about what I wanted to do with the watch and the ring were something you just don't see anymore. Truly "old school" exceptional level of care and service. Phil is patient and kind and their family will have my families business for life after the experience we had!

10/10 customer service. They are wonderful and so friendly. I was asking for custom piece and was…read moreable To get info via text after going in. Parking can be a little hard but it's worth it

Came here to sell my gold necklace. The owner was incredibly friendly and nice. I will be returning…read morein the future. I highly recommend stopping in for jewelry purchases or sales.

Amazing Selection as well as great pricing! Idrina was lovely to do business with. It was also a…read moreplus to be able to support a woman-owned business!

Wow. This is customer service at its finest! I have a Watch…read morethat I am curious to know the value of. After many failed attempts, and rude customer service from other jewelers, I decided to search on Yelp for another jeweler. The gentleman returned my phone call, and spent over 10 minutes of his time to explain how the process works, and gave me step by step directions to his shop. One thing that stood out to me, was his honesty. I asked if there was any fee for examining the watch, and he said "no there is no fee, this is my job. It's not only my job, but it is your right to know about your watch." I also explained how I found his shop via Yelp, and he says he likes Yelp. He wants people to be honest about their experience...whether is good or bad. Clearly, from the reviews, he is awesome. Can't wait to bring the watch to his shop on Tuesday. Whether or not my watch turns out to be valuable, I would highly recommend anyone bringing their jewelry to his shop!!! Incredible. Carson C. El Dorado Hills, CA

Phone number listed is a scam for "rebates" unrelated to the business and services offered by the…read morebusiness. This is insulting. Why waste people's time and turn off potential customers? I'm only adding the additional content to this review to force the Yelp app to let me post. It's not worth the time, but I want to get the word out so other consumers aren't disappointed. Yelp, you need to fix this aspect of your app... It doesn't allow a simple comment to be posted, which probably screens a lot of useful user input from your review system good grief.