Because he was straight and honest with me, I will do the same. I called this company to do a…read moretransmission fluid flush. I could tell at first he was a bit hesitant but then said "yes we can do it, but I recommend taking it to the dealer for transmission work". He took the time to tell me the process and why the dealer is best suited for transmission work. I live in GA and I will be using this guy next time for sure. Honest, ethical, matter of fact is the company type I love doing business with.

I'll see waiting for results. I'll see service is still pending…read more Service is still pending

Honest, thorough, and fair. Period. I took three of my vehicles here in a week's span. New…read morecustomer. They listened to my issues, properly and accurately diagnosed the problem, and offered appropriate solutions. Communication was terrific! In one case, I thought that I had a coolant problem but after thorough testing the vehicle came back clean and no unnecessary repairs were recommended. Honesty creates loyalty and this shop has won my business!

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

My engine oil light had been staying on, so I brought my car in to get checked out. They quickly…read morediagnosed the issue as a faulty oil pressure sensor rather than an actual engine fault. The team replaced the sensor right away and ran a thorough diagnostic check on the rest of the oiling system to ensure everything was running safely before handing back the keys. Prompt, transparent, and expert mechanical service from start to finish!

If you have a classic car, don't bother. While the guys here nicely tell you they can help, they…read moredon't explain anything they do to your car so you pick it up and you just hope for the best. They stated multiple times over the years that their "classic car guy" was an expert and could handle a classic car. For the first 5 years of living in atlanta, I took my classic mercedes here until they finally told me their classic car guy was leaving and they wouldn't touch my car going forward. Frankly, they did 5 years of changing my oil and nothing else but they'd charge me for what they called "regular maintenance". Regular maintenance on a classic car should include a lot more than just topping up the oil and calling it a day, but every time I'd mention knocking noises or brake issues or anything else to them, they wouldn't address it at all so I had no idea if they thought it was an issue or didn't. Finally 5 years later, thank god their classic car guy left, because I took it over to a place in Decatur and all of the things I had been worried about, they found a reason, they gave me a full breakdown online of what they recommended and why, they answered all of my questions, and I could pay the invoice online and feel good about it. Update: As of 9:30 p.m., Jacob, the owner, repeatedly called and texted me after my review. He first falsely claimed I'd only visited once four years ago, then offered to pay me, which I refused. After that, he pulled up what he claimed were years of invoices that were not real, despite the fact that I have the original receipts for my own transactions. Even after I repeatedly told him to stop contacting me, he continued until I had to block his number. Based on both my experience and his behavior afterward, I would never recommend this business.

I can't recommend this body shop enough! If I could give 6 stars, I would…read more I had a mobile dent repair guy attempt to fix scratches someone left on my new car on the bumper and grill and he used matte black (my car is gloss black) when he told me he had the correct paint color... He also broke the bumper clips that ended up being unsalvageable according to Bobby (owner of Platinum). He got overspray everywhere and broke parts that shouldn't have needed to be replaced. So an absolute waste of $500 on top of making the car look worse than it did before he touched it. I have been looking at getting it fixed for some time now and I came across Platinum Collision Repair and saw the great reviews and gave it a shot. When I arrived I saw a bunch of cars in the shop that looked pretty much brand new so I knew I was in probably in good hands. I was instantly greeted by the owner and I showed him the damage. He gave me a free quote within 3 mins of me being there. I took some time to see if I wanted to wait a few months or do it now but after seeing person after person come to drop off their car within 5 mins of me trying to make a decision in the parking lot, I felt that was all the convincing I needed, so I got him to go ahead and do it. I dropped the car off 7-25 (Saturday afternoon) and it was done 7-29(Wednesday morning). He told me Thursday just to be safe and I get a call on Wednesday morning at 9am that it's ready. That's including them ordering a new grill, new bumper and painting. They are closed Sundays and I brought it later in the afternoon on Saturday so really it only took them 3ish days to order the parts, do all the necessary repairs to other parts not being replaced, paint the car and they even washed it for me! These guys at Platinum killed it and the owner Bobby was seriously so helpful and did his best to get me right after getting screwed over and save me as much money as possible. He even buffed the overspray off my headlight for me and it looks like a brand new headlight now. The car now looks like how it looked when it came off the delivery truck a year ago. They did the job for so cheap too! Can't recommend them enough... so much so that my mom is asking me what's the address and telling me she doesn't care that it's over an hour and a half away from her after seeing the results lol. Thank you Bobby & Platinum Collision Repair Crew!

Couldn't have had a better experience. My car got hit in a parking lot and I needed some body work…read more Also needed a windshield replacement I had been putting off for a few months - quick response - reasonable prices - owner was friendly and personable - flawless results - got my car back shinier than the day I bought it :) I hope not to need collision work again, but if I do, I'm going back here for sure. Thank yall very much!

they can't give estimates over the phone or any price on the phone. Their competitors can so I…read morewould not go here.

I worked with a mechanic named Tiago. The service was excellent . He was there on time , very…read moreknowledgeable, and got the job done. I would definitely recommend and will be using this service again.

KLM continues to exceed my expectations of what a world class family run business is supposed to…read moreexhibit: class, humor and professionalism. Mr. Hernandez has run this business like a well oiled machine (no pun intended). He has thrived and long since arrived. I always feel welcomed and appreciated and have been a long running customer for years now. He understands my concerns and has yet to disappoint. I would recommend this place to anyone and is always top of mind when people ask me about taking their cars in.

My car had a coolant leak. I took it to Mercedes and was shocked by the amount they quoted to fix…read moreit. I called a few places based on reviews and settled on KLM as they were the most responsive and personable. I took my car in a few days later and picked it up the following day. My vehicle was fixed as promised. The staff here were very welcoming, knowledgeable and helpful. The price I paid was a fraction of what the dealership wanted to charge and more on board with what my research online said it should cost. I'm very pleased with my decision to take my car here. I was apprehensive because it's a European car. But, my mechanic Antonio actually used to work at a Mercedes dealership. I would recommend KLM to friends and family and return. They fixed my car and saved me money!

My battery died, and needed to get a new one put in ASAP, as I had some places I needed to be, the…read morenext day. I filled out a service request message from the window on the listing page, and while I heard from the four places Yelp also sent my request to, (three of which were garages, and I needed a mobile mechanic), I didn't hear from Rj. So the next day, I called directly, and left a voice message, yet now, a week later, I still have not heard back. If he was too busy to deal with me, a phone call would've been nice... I ended up calling another mechanic, left a message, was responded to five minutes later, and he took care of finding and picking up a new battery, and installed it, at a much lower cost than any of the other places.So, it ended well, although I did have to shell out about $60 for Lyft drivers, on that first day...

Great service. Very prompt and honest service…read more FYI- we came for a short weekend from Orlando to Atlanta. RJ called us immediately and quickly came to the rescue. Gray Family

5/5 I've been…read morebringing my vehicles to Mac Crawford for well over a decade, and there's a reason I continue to come back. Mac is reliable, honest, knowledgeable, and his prices have always been fair and affordable. I've never felt like I was being sold something I didn't need, and I've never had an issue with the quality of his work. That kind of trust is hard to find when it comes to auto repair. What I appreciate most is that you don't feel like just another number here. Mac takes the time to explain what's going on with your vehicle, what actually needs to be done, and what your options are. There's a level of personal service and accountability that you just don't get everywhere. There was even one occasion when my vehicle needed something Mac wasn't able to handle. Instead of attempting a repair outside of his expertise or simply turning me away, he referred me to someone who could take care of it properly. That told me everything I needed to know about his integrity. He knows what he's doing, and if something is outside of his scope, he'll be honest about it and point you in the right direction. After more than ten years of consistently good experiences, I can confidently say Mac is someone I trust with my vehicles. Great service, fair pricing, honest advice, and someone who genuinely treats his customers like people rather than transactions. I wouldn't hesitate to recommend Crawford's Auto Repair.

My car is 11 years old, which means it's about time things start to wear out. I moved to Marietta 5…read moreyears ago and tried a few auto shops. They were okay -- not great, just okay. I almost stuck with one place, but they tried to upsell me on things I didn't need, so I kept looking. I read a bunch of good reviews about Crawford's and decided to give them a try. Fast forward to now -- I've been using them for 4 years for various services. Sometimes it's just a simple oil change or routine maintenance; other times, it's more involved repairs. They haven't disappointed me once. Mac is always on point. He clearly explains what's going to be done and how much it will cost. He looks out for your best interest and suggests the most cost-efficient (not necessarily cheapest) repair option. He's also trustworthy -- if a repair part acts up, he won't back out. He honors his warranty. I take both my car and my wife's car here -- and only here.

We've been going to FastLane since 2018 (or maybe earlier) for our car repairs. They're fantastic!…read moreThey're good at explaining what's going on in the car, the work is done quickly & well, and they're honest about what to prioritize when you have older vehicles. We've started going to the Hiram location because the driving route is a bit simpler, but I highly recommend the Smyrna / south Marietta location, too. I haven't visited the Woodstock location, but I'd expect the same quality.

This has been my mechanic for years now. The entire time I've had my RX350. They're former…read moredealership employees who now work for this great shop. Compare their prices to the dealership and other auto repair shops - you'll get a better deal. They've upgraded to diagnostic software that allows you to agree or decline recommended services. They also drop photos of what they see so it stays in the history of your account. There's no awkward upsell and no pressure to sell more things like other shops. If you drive an import, check them out. They do everything except tires.

Highly recommend Eiffel's Place. He is been servicing my cars for years. Great communication,…read morevery efficient. Very thankful for the care he gives me. A++++

My Acura RDX needed shocks and struts replaced. I called a few different shops for quotes, and…read moreEiffel's was the most competitive. I brought the car in and they did an excellent job, got it done in time and even cleaned the car! I highly recommend Eiffel's Place.