When we've eaten at the restaurant before and never had any problems. Great food with friendly…read moreservice. Even we order a delivery, the service is just as good, but the calzones are always greasy.

Food is always great! Servers are amazing. Seating comfortable and clean. Very Disappointed that…read morethey are charging 3% extra to your bill if you pay with a credit card. Not sure if we will return, we have been loyal customers for over 10 years.

Wow! Just had maybe the best steak sub of my life. I'd heard they were good, but this was really…read morereally good. Ordered it loaded with mushrooms, onions, peppers and mayo. The roll has to be sourced from a local bakery - could tell it was fresh when I picked it up. Also picked up a large garlic pizza - real good but the sub....wow!

I had Buffalo chicken quesadillas medium spicy. Took one home with me. Not to spicy. Quite…read moreacceptable. Moderate wait.

Stopped in to grab a pizza mid-week and decided on the spaghetti pizza. It's a pizza crust with…read morespaghetti and your choice of three toppings. It's a little sloppy but was surprised and happy with the flavor. I'd definitely get it again (and add a hot pepper for more kick). The place was fairly noisy as normal and the service was on par as expected. Great casual pizza place.

I love there food here been going for a long time expesually when I was younger it was lively and…read morelovely and even now its still nice just more nostalgic now but cozy and warm but the only other thing now is that the other patrons like to stare you down as soon as you walk in b/c you're not a "regular" or a "familiar" face. They definitely talk about you as you walk in too they start whispering to each other as if you're an alien. Love the pizza and wings and everything else personally. (everyone's taste buds are different and like different things but definitely recommend) I would order and go maybe to a park or something after if you're not from town is probably nicer than going in sit and have people keep looking at you half the time b/c they don't know you when it's busy and towards the end of the day.

The service was good but the food was just average. The turkey club was extremely small and I…read morepersonally felt the black and blue burger had taste but was missing the little things, such as a slice of lettuce, tomato or onion.

Pizza And Wings...and the Bleu Cheese Impeccable...Price More than Reasonable and Very Accurate and…read moreprompt delivery!!! My New GO TO in Massena!!! Hope to visit in Person ..perhaps live music???.

I love pizza hut & massena keeps there place really clean & have greeat food, but I feel like the…read moreWaiters/waitresses ignore us every time we go there, like were not good enough 2b there or they're watchin 2c if I'm goin 2steal there silverware.

Excellent prices love their pizza! Always hot and fresh their deep dish is to die for!read more

Coffee mug was never empty. Friendly and helpful staff. Cozy booths, plenty of seating. Breakfast…read morewas hot and delicious. Pancakes melt in your mouth. This is the spot for breakfast

Worst location for a restaurant customer service needs a tune up along with the food. Never again!!read more

Ive noticed that if I choose to not round up my price I get downgraded food. For example chicken…read moreinstead of steak, or very little meat if I choose to not donate.

Super happy this branch decided to keep the 90's aesthetic decor on the interior, really brings me…read moreback to simpler times of my youth. Food is always good and on the rare occasion they do make a mistake (I hate tomatoes haha) they're always quick to fix it and usually give me free cinnamon twists to make up for it. Much better than the Potsdam location

I've never been or ordered from a more pleasant place than this. The food was amazing. Order…read morecalzones,wings, and poutine. Pictures below. First the customer service was top notch. Very friendly neat and clean. Prices were amazing cheaper than anticipated.Definitely very tight to sit in. A little warm as well. Located in downtown Massena NY. Highly recommend and a very strong suggestion.

Everything is delicious there. Great prices, great deliveries, great service, great people!read more

I won't be giving these girls my business anymore. The last two times I've come in for lunch the…read moretwo sandwich artists have had the worst attitudes. Giving each other looks when I ask for more peppers, one rolled her eyes when I asked if she had more spinach. I didn't set out to be a difficult customer today, I set out to get some lunch. I understand customer service is difficult work, I work with the public myself. But my God, if you're that miserable with your life go and do something else.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

The new carved turkey sandwich is delicious. Plus, they offer a discount to basically anyone…read moreworking on main street. I highly recommend.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.