We booked the Jungle tour thru our resort and declined the free transportation as we had our own. We accessed the marina (Chachi) thru Cancun Bay resort. There was free parking before arriving but the small fee at Cancun Bay resort was WELL worth the hassle of parking further and walking. Juanito met us out front and escorted us to the check in desk.
We showed out prepaid receipt but still had to pay the $15 per person marina fee (which was advised prior to arrival). We all received a sealed snorkeling snorkel and Jose passed out the Mask to all that needed. Jose and Juanito were super!
While on the Jungle Tour one of our boats lost power after we arrived at our diving spot. Jose called for a replacement boat and they switched boats before we had finished snorkeling. It was a bummer at first but Jose handled very quickly.
I would recommend this tour for families and first time snorkelers. You get about 45 minutes of snorkeling and about 45 minutes of a great boat
Tour.
Back at the Marina all employees had on mask, social distanced, hand sanitizer and the bathrooms (banos) were clean and in great shape!!! There was a bar and restaurant but we didn't patronize. They also have locked lockers to rent for a very small fee and there is a free area storage on each boat that will hold a standard tote bag. read more