Aldo and crew were AMAZING!!!! I've been on plenty boats but this was the best. The hospitality was…read moreamazing ! They were so attentive! They even helped my 2 year old swim while I was on the boat. The guacamole was delicious and fresh. I legit have zero complaints.

Omg, the absolute highlight of my birthday trip. Shoutout to the crew for taking care of us! Jesus,…read moreAlex, Axel, Lola, and Dustin! Es muy bien! :D My friends and I did the 5-hour In-Ha Snorkel & La Bocana Tour. The yacht included a paddleboard, snorkeling, and fishing gear. The crew was so nice and friendly. Towards the end, it was a party with them, it was such a great way to end my trip. The vibes were WONDERFUL. During the experience, we had freshly made ceviche and burgers. They were also accommodating with my dairy allergy and the drinks they made were fantastic! I appreciated the crew prioritizing safety while keeping the environment exciting and fun. I loved it! Lola took AMAZING photos of our entire experience. Jesus got photos of my friends and I snorkeling and some fishes that we saw. It was beautiful! Thank you for making memories with my friends and I definitely would do that again!

We booked the Jungle tour thru our resort and declined the free transportation as we had our own…read more We accessed the marina (Chachi) thru Cancun Bay resort. There was free parking before arriving but the small fee at Cancun Bay resort was WELL worth the hassle of parking further and walking. Juanito met us out front and escorted us to the check in desk. We showed out prepaid receipt but still had to pay the $15 per person marina fee (which was advised prior to arrival). We all received a sealed snorkeling snorkel and Jose passed out the Mask to all that needed. Jose and Juanito were super! While on the Jungle Tour one of our boats lost power after we arrived at our diving spot. Jose called for a replacement boat and they switched boats before we had finished snorkeling. It was a bummer at first but Jose handled very quickly. I would recommend this tour for families and first time snorkelers. You get about 45 minutes of snorkeling and about 45 minutes of a great boat Tour. Back at the Marina all employees had on mask, social distanced, hand sanitizer and the bathrooms (banos) were clean and in great shape!!! There was a bar and restaurant but we didn't patronize. They also have locked lockers to rent for a very small fee and there is a free area storage on each boat that will hold a standard tote bag.

We were looking for a place to charter a private boat for the day for our family and happened to…read moresee this place as we were driving passed it on our way somewhere else. So we made the taxi driver turn around and go back to see if they had anything available. It's been a busy week here in Cancun for spring break and a lot of places are booked. This was the best decision we have made since being here. We had a Sea Ray yacht for the whole day. Our crew was excellent and went over and beyond accommodating our family. They provided us with refreshments and made us fresh fish ceviche. We spent the day cruising, and sightseeing then swimming in clear waters and snorkeling. It was an amazing time that we will never forget!

One of the most amazing fun things to do in Mexico! The picture package is a must and absolutely…read moreworth it to capture the pure joy and music of this place. The staff are entertaining and super helpful. The food was a great experience of Mexican dishes. The alcohol was plentiful! Would absolutely recommend to anyone visiting the Cancun/playa del Carmen area.

Dinner and a party to kick off our time in Mexico...so much fun!!!! Flawless from start to finish…read moreas we boarded a bus for an hour ride to our boat. Checkin was smooth and easy, bus ride great, a 5 minute walk to the boat to an unforgettable evening. It is a tight fit as we all sat closely around the table in the middle of the boat. Food was served, conversations and entertainment flowed all night. Between dinner and dessert we were up dancing. After dinner, we got off the boat for a 10 minute restroom break before continuing down the river. Very well organized!!! It was a party all night long! Food was incredible! Service and hosts were top notch. Organization of the evening made it go by so fast. About 3 hours were spent on the boat eating, chatting, dancing or playing games. Would do this again in a heartbeat. Wonderful evening!!!

Yelp said the location was open. When we arrived, the marina personnel said the restaurant was…read moreclosed for business and somebody needs to update yelp. We had to regroup and find another spot for breakfast. Very inconvenient

The food was superb at this bar. Drinks were ok I just had a pina colada (I know ) but I wanted…read moresomething lite. Had pasta and pizza it was way more than I expected

It was an affordable adventure. The staff & guides were really friendly and helpful. The tour…read moreitself was amazing. It was so much fun on the little speed boats and the snorkeling was fascinating seeing all the fish and underwater sculptures. We highly recommend this!

My group and I went on the jungle snorkeling tour yesterday and we had an absolute blast. Our tour…read moreguide Ricardo was awesome and made sure that everyone comfortable and able to have fun. The tequila tasting at the end was a nice treat as well! If anyone is looking for a cost effective excursion, I highly recommend checking out Jungle Tour Adventure!

Had an awesome day fishing... guides worked hard to get us on fish! Nice boat, attentive guides and…read morevery accommodating!

Muy decepcionada con el servicio al cliente de Erika. Estuve esperando en línea casi 40 minutos…read moremientras ella me ignoraba por completo para atender a una familia de cuatro personas que llegó a un lado de su escritorio hablando español. No sé si los conocía personalmente o cuál era la situación, pero yo ya estaba formada y me pareció muy injusto y poco profesional. Cuando le pregunté de manera educada si me podían atender primero porque yo ya estaba esperando en la fila, respondió con una actitud grosera en lugar de manejar la situación profesionalmente. Después de finalmente entregarnos las pulseras, ni siquiera nos explicó a dónde teníamos que ir. En general, fue una experiencia frustrante, desorganizada y muy poco profesional.

Marcos, JJ, Ronnie, and William took us on the best 6 hour yacht cruise around Isla Mujeres and…read moreCancun that we had ever been. Great job guys! You make a great team. We were aboard the "Guly" and were very impressed. The food they prepared for us was spectacular and they had an amazing attention to every detail. The yacht was impeccable with every amenity just as described. Stop looking around for Luxury Yacht Charters in and around Cancun. This is the company you want to hire. You will definitely not be disappointed. Booking the boat was very easy with Norm who accommodated our last minute date change with excellent communication and professionalism. Both my sister and my family will definitely use you again. See you next Thanksgiving week!

AWESOME. This is my second time dealing with Eduardo and he doesn't miss a beat with Customer…read moreService. Eduardo has to be the BEST Yacht rental person in Cancun. He's that guy, He's the man when it comes down to renting a yacht. I took my parents with me for the first time, and they were unsure about the yacht stuff, but they ended up LOVING IT. The captain of the yacht and crew were awesome. Also, of course, my wife and kids enjoyed every minute of it. Eduardo took care of us all the way. From providing us with transportation to plenty of food and drinks onboard. Also, the prices are reasonable. I highly recommend everyone to deal with Eduardo, I promise he will take care of you and your family. And make your Yacht experience memorable.

We booked a reef dive online and received a confirmation email stating there is a discount for cash…read morepayments and that credit card deposits will be refunded upon receipt of cash (see picture). The port was closed so we could not do the reef dive and switched to cenote diving. We had to pay the difference in cost between reef diving and cenote diving at the dive shop. What was not made clear is that there are ADDITIONAL fees for credit card payments at the dive shop, not discounts from the stated amount. Despite stating in the email "exchange rate for the Mexican peso will be set by Google's posted exchange rate on the day of payment", we had to pay at an exchange rate of 22 while the Google exchange rate for the day was 19.93. We paid an extra $29 because of this. Staff assured me that I could email for a refund in the amount we overpaid, but no one ever responded to my email. I reached out on whatsapp and was told I could return to the dive shop the following day with cash. When I arrived the following day with cash (which I pulled out from the ATM specifically for this purpose), Maria was extremely unprofessional and stated that my requests for a refund were "a nightmare" and that I could not pay in pesos but had to pay USD. She stated that if I paid in cash with pesos, it would be at the same 22 exchange rate. The diving itself was fine and our dive instructor was actually fantastic, but my interactions with Maria and their unclear (and seemingly dishonest) payment practices left a bad taste in my mouth. Knowing what I know now, I would not have booked with Manta Divers.

The Manta team (Danny, Montezuma, & Miguel) provided two excellent reef dives for our group…read more Friendly conversation and excellent guiding (and pointing out sealife - shark, mantarays, barracuda, and a lot of beautiful fish!). Thank y'all!

This was ok. We were immediately hit with an upgrade sell?? Everything is contained within a…read morecompound. No cameras allowed because they want to sell you their $100 photo plane. No photos just sent to your phone? You can and do take them to the cenote. Snap away. The ATV was driving in a circle on bunny dirt roads. ( least favorite) at least go in the jungle, not a dirt road. Zip lines are the shortest I've ever been on. The guide was great and was upbeat. Tequila tasting is the same everywhere ( 20 minutes with a small taste of 4 ) maybe 1 shot . total. If you've never experienced something similar, you might like it. Hard upsell on the lunch and photos.

This was a great tour and I want to give a special shout out to Elise and Valeria. They were…read moreamazing and incredibly helpful and made the trip a lot of fun. Also a great playlist for a very long drive... which would be my only thing - it's a good hour and change drive but if you're okay with that - then def a highlight of a day. And again - Elise and Valeria were 10/10.