Had an awesome day fishing... guides worked hard to get us on fish! Nice boat, attentive guides and…read morevery accommodating!

We went on a catamaran trip to Isla Mujeres that we signed up for at our hotel. The communication…read morewas poor from the beginning. They were 15+ min late picking us up only to wait for 1+ hours at the dock for the catamaran. It was advertised as a catamaran, snorkel, island adventure, and then an exclusive beach club. Snorkeling was amazing but equipment was cheap and not enough time to do it. The "exclusive" beach club was not nice at all. Food was mediocre at best and felt like we were eating at a mess hall. Basically this was a booze cruise, which is great for some, but it was not sold to us as such and it was a totally disappointing experience. It felt like a floating frat party with cheap alcohol and workers pouring tequila down teenagers throats.

This was the second time in the last month we have done this same exact tour. My nephew plays…read morebaseball for the Quintana Roo Tigres so we come down here now quite often. The weather for this excursion prevented us from going snorkeling, so they just let us cruise in the fast boats for 2 hours thru the marinas, bays, shorelines and mangroves of Cancun. So much fun. Alex our guide did a great job, even though one of our boats in the party suffered a propeller malfunction, they replaced the boat quickly and made up our downtime. Great time, and will do it again.

I was looking for a jet ski rental , but instead found jet boats decided to try it…read more. Was not disappointed !! These jet boats were absolute fire!! The tour was a couple of hours long and was very exciting! The guides took us up and down the coastline of Cancun the views were spectacular ! Went with about 10 friends which made the experience even better ... would definitely recommend if you're visiting Cancun ! 10/10 in my opinion !

Jesús, Fernando & Sergio truly provided the absolute best experience I've had, not just in Mexico,…read morebut out of all the times I've been snorkeling. They were extremely knowledgeable, friendly, funny, safety oriented & made an effort to make sure that all guests had an amazing time. My group had just missed the ferry (coming in from Cancun) and they still accommodated us & made sure we made our reservation when they had no obligation to. Not to mention they were extremely responsive & easy to communicate with during this whole fiasco. They brought us to absolutely stunning locations & I have never swam with as many schools of fish as I did during this tour. Jesús was even willing to help me get a closer shot of the underwater statues. They educated our group on best practices to preserve the reef (which I already am aware of, but appreciate for the less-informed) & stopped the boat when a plastic bag got caught in the wind so that they could fish it out to reduce on ocean plastic (I am very keen on leaving as little of an impact on the world we live in). We were served sandwiches / ceviche + totopos for lunch and water / margaritas were provided. Their thoughtfulness, mindfulness & willingness to provide the absolute best experience truly outshined any excursion I have done in the past. Their service is truly unparalleled. Would highly recommend - thank you for the amazing experience!!

We had a great snorkeling tour with Island Adventure Mexico. We were able to book a trip the day…read morebefore at a much more affordable cost than what our hotel had to offer. Ended up being around $45 per person. Seems like the reviews are more favorable on TripAdvisor. It started off a bit disorganized at first, but we finally started boarding and ended up stopping by three different reef spots along La Isla Mujeres. The current were strong but we had two guides looking out for us and taking underwater pictures for us (still pending). Boat included bottled water, margaritas, and tequila. We made sure to tip well. Lunch was included in the price at Playa Tiburón, which took place after all the snorkeling (thank goodness). Coronado fish, veggie slaw, rice, and butter spaghetti, corn tortillas, spicy sauce and salt. Our guides helped with prepping and serving lunch. Overall, we had a fun time with Island Adventures Mexico!

My group wanted to do snorkeling and at first I was going to go with a place off Viator but Reddit…read moresteered me to Casa del Buceo - it's a small locally owned business and the prices are very fair compared to other places. For reference, a private group of eight on a 2 hour snorkeling tour was 1500 pesos per person. I think we could have done 2.5 hours but more on that later. Booking and confirming the reservation was a breeze - I did it all over email but they also have WhatsApp. Two days before our scheduled date, they asked to push it to a day earlier because the weather was looking bad the morning that we requested so I felt very reassured that they were keeping an eye on the forecast. Now I've only gone snorkeling once before but the snorkeling around the island gets pretty choppy with the waves. I'm saying that as someone who gets seasick at the drop of a hat and even thought I took medication before this trip, I still got super seasick as soon as the boat stopped and we were just swaying around and putting on our fins. Getting in the water and seeing all the cool fish (the visibility was great) helped but by the end of the second snorkeling stop (where they took us out much deeper and the waves were ROUGH), a few others and I were basically green and we called the end of the tour and headed back. I can't say enough good things about the people who work here, from the guy who helped get us set up with our equipment and later brought me a mug of super fizzy Coke to help settle my stomach to our tour guide who pointed out neat things below us (like the underwater sculptures at MUSA). I will say that the actual mechanics of snorkeling was a learn as you go approach - we didn't get much instruction other than just to blow on the googles if they fogged up - so unless you're an experienced snorkeler/swimmer, you might spend the first ten minutes accidentally gulping salt water. Once I did get the hang of it, it was a lot of fun. And even though the open water got terrifying near the end and, despite my nausea, I was fighting back fears of being swept away on the current, I felt safe that our guide was somewhere close around us. I don't think snorkeling is in the cards for me in the near future but for anyone else who's interested, I can't recommend CdB enough!

We couldn't go out due to the weather, which happens. We tried to be as flexible as possible, but…read moreboth days, the port didn't let anyone out. Casa del Buceo kept $120 USD of our deposit, and did not provide any service. Why not a full refund? That's a good question. Unfortunately, I cannot recommend this place. Unless you are going same day when the weather is nice, maybe the team is good, but I wouldn't reserve in advance again with them due to their lack of flexibility.

We did the whale shark excursion with Mexico Divers today. I will break the review into two parts…read more The booking process and the actual excursion. Booking process- We walked in - in person - to book the excursion. The employee was very friendly and professional. She explained everything throughly. My only gripe is they charge a 10 percent service charge to pay with a card. When the excursion is expensive - with a group - that charge can add up quickly. We were quoted $30-$35 USD cheaper all over the island. Based on a recommendation, we booked anyway - after walking to find an ATM - this was inconvenient. The excursion- The captain and guide were amazing. They took us out to swim with the whale sharks and we hit the jackpot. We also swam with mantas - which was awesome. On the way back, the captain made pitstop so the group could do a little snorkeling. Everyone loved it. Again, my only gripe was the service charge - if that wasn't there - or if it was around 3 percent - I would give a 5.

Absolutely incredible. My last dive was over 14 years ago during my PADI certification, so this was…read moremy first "real" dive. I had forgotten basically everything! I signed up for the refresher course, which was right before the dive, so it only added an hour and a half to the total time. Marie, my instructor, was AWESOME. She walked me through everything and was incredibly patient. Her positive energy was infectious. I was pretty stressed out during the start of the first dive, and she knew exactly how to chill me out. By the second dive it felt like old hand. Also... the museum and reef were super cool, too :) Highly recommended.

My sisters and I booked the Jungle Tour with AquaFun. The tour consisted of a 45 minute speedboat…read moreride from the Marina to the ocean where guest were able to snorkel. The whole experience was exhilarating! Nicholas, our tour guide, was very friendly and patient. He took us to the best place to see fish, stingrays, and coral reels- making this tour worth every penny!

Best time. Staff is excellent... Book directly w then and save a good amount. Carlos was awesome…read more We walked to it from our resort. Right near a Seven11 for some cheap sunscreen and items.

Great company to go and swim with whale sharks. Keep in mind these are only here in season…read more (Starting around June 1st - September 15th) The downside to coming to Mexico to swim with the Whale Sharks is you have to wear those ridiculous life vests, but in Isla Mujeres it's almost a guaranteed sighting. Due to government regulations no free diving . The life vest makes it seem like more of a tourist trap than pelagic adventures in other countries. Still a great experience to be in the water with such magical creatures.

What a great experience! My family and I couldn't be more pleased with the whale shark expedience…read morethat was provided. The boat ride to get to the sharks can be long (approx. 1 - 1.5 hours) but worth it. Our guide Felipe explained what we can do and what we cant do once we get to the whale sharks. Once a whale shark was spotted, the captain dropped us in the water, perfectly positioned to see the whale shark. Once we returned, we stopped at Playa Norte (some the prettiest water I have ever seen in my life) and they made some fresh ceviche for everyone on board. What a great day and I would recommend their services to anyone.

I don't like leaving a negative review as this one, but unfortunately, our first experience in Jet…read moreSki Cancun was disappointing. We rented two jet skis for one hour, with the clear understanding that each jet ski would be shared between two couples -- 30 minutes per couple, for a total of eight riders. This arrangement was explained in detail beforehand and the staffer agreed. However, the staffer unilaterally changed the plan and allowed only four guests to use the jet skis initially, disregarding what was previously agreed upon. When I pointed this out, the staff member reluctantly agreed to honor our original arrangement and suggested that they riders changed the agreement (false) but by then, we had already lost valuable time due to his misunderstanding. On top of that, our group spent 15 minutes completing paperwork, which delayed the actual start time to 4:15 PM, we arrived at 3:20 pm with enough time, even though the session was scheduled from 4:00 to 5:00 PM. Despite this delay being on their end, they did not extend our session to make up for the lost time. When I brought up the issue, the staff member was extremely rude, dismissive, and took no responsibility, instead blaming others for the confusion. The lack of professionalism and poor customer service left a very negative impression. This occurred on May 24, 2025 and unfortunately I didn't get the staffers name but he was small thin in stature male who was very rude and condescending. Who did not offer and apology nor any type of acknowledgment. My recommendation is look other places before booking here.

Staff were extremely condescending, rude and obtuse when asked about the super small and…read morerestrictive area you're allowed to take the jet ski. Definitely won't ever be returning to this place. And to boot, they are overly aggressive when wanting to take your pictures and use it for their marketing campaigns.