Called and the owner answered the phone and got me reserved so easily. Told me I was in good hands…read moreand would send so good guys. They showed up to help unload a 26ft truck and made quick work of it. A true perfessional will make hard work look easy and boy did they. Definitely earned future business from me. The price was very responsible as well.

Glad I went with this company. Was quoted a good value for a 4 hour move with 4 movers. 5 guys…read moreshowed finished moving me from a 3rd floor 2 bedroom to a Townhome around town. Was loaded and unloaded fast, friendly and efficient. Movers were very hard working, kind and good dudes. I had a good amount of gym equipment they had no problem getting everything loaded and unloaded safely and quickly orderly fashion. Definitely recommend these guys for your next move. The owner was also a pleasure to work with via phone and messaging. I will be using this company again in the future for sure.

Had to move across country and needed the most cost effective way to do it. After calling and…read moretalking to multiple moving companies, we came across upack via an online review. Gave them a call and Drew was most helpful. Scheduled a move and storage for us. When we were ready gave then a call, they scheduled a drop off for the u-pack pods and we called for pick up. When we were ready to un-pack the pods into the new home, we called them again and the pods were dropped off. They picked up the pods when we were ready, no rush, no pressure.

We moved from Cincinnati, Ohio to Seattle, WA and U-Pack was a great choice. It really relieved the…read morestress of driving a large Truck or Trailer across the country. The customer service was prompt and friendly. Each drop off and pick up was on time and nothing was damaged in the move. It was amazing!

The crew was very friendly, kind and respectful and careful with my antique furniture, This…read morecompany charges by the hour and I was pleased that the crew was very quick and got our things moved swiftly into the storage unit. The only thing that happened is that I have a piano and they didn't bring a piano mover board, but the management fixed it by having more crew come to our house with the piano mover which took more time but they didn't charge us extra, they did it free of charge which was great!, I would highly recommend this company to anyone looking for a professional ,reliable , and affordable move.

On a move about 4 years ago the overcharged me by at least double or triple. The crew kept…read moredisappearing and it took all day to move a one bedroom apartment 1.3 miles to a one bedroom apartment on the ground floor. They also lost all 4 of my diplomas and they have never shown up along with some other items.

I did another cross town move from my apartment to my new house and I knew that I had to call Big…read moreJohn Movers. They were responsive, professional, and did a great job! When it came time to move, Shane and his two-man crew were fantastic! Shane contacted me to tell me when they were on their way and they arrived on time. Shane showed me the paperwork and the upfront pricing. And then they got right to work. Shane and his crew handled everything with care, and were very efficient and hardworking. I have a treadmill that was quite a challenge to move, but these guys figured out a way to get it out of my old apartment and into my new home. They communicated well with one another and also with me, asking questions when needed. I was very impressed and very grateful for the awesome job that they did. I would not hesitate to contact them again for any additional moving needs.

Brandon and Beau were fantastic! They arrived on time, were extremely professional, and handled my…read moremove flawlessly. Not a single scratch or broken item! Their pricing was fair, and the entire experience was stress-free. Highly recommend!

Gibson movers help our elderly dad move into an apartment situation and they were great. Very…read morehelpful, very professional, and very thorough. They were courteous and went above and beyond in helping us set up the new living arrangements.

First off it is nearly impossible to reach them by phone..After scheduling a move , I had several…read morequestions to ask but called and left many unreturned messages.. We found out on moving day that "Lisa" almost never answers the phone because she is the owner's daughter and isn't worried about losing her job! The three guy's that came to move us wore NO masks ! Wreaked of marijuana, treated our possessions as if it were junk...They were very rude ! The way they carried the boxes that we carefully packed was a joke! To top all that they broke a drawer on our $1500 T.V. Console ! It was like the three stooges moving us ! It was not a good experience . Think again before calling Gibson Movers because they do not insure your possessions !

The movers did an amazing job overall -- they moved an entire house into an apartment efficiently…read moreand with great care. Unfortunately, my dresser was damaged during the move. I wasn't even upset about the damage itself, but rather the lack of acknowledgment afterward. I called multiple times and was repeatedly told how busy Frank was, which is why he couldn't return any of my calls. I also sent several emails and text messages with clear proof of the damage, but never received a reply. Had the issue simply been acknowledged or apologized for, my rating would have been much higher. The lack of communication and accountability is what truly disappointed me.

One time and fast. Pleasant to work with. Good music! They did lots of steps with no complaintread more

They were able to get me on the schedule, meet with me, and remove an old sofa from my 3rd floor…read moreapartment all in about 30 minutes!

Do not hire them! This was a horrible experience that I am still trying to get resolved. They…read moretook an item off my wall that they were not to take and ruined it. I filed a claim the same day of service (2 weeks ago) no return call or follow up. I called today and am being told I have to wait up to 5 business days. Why? I have already waited 10 business days for a follow up. This is the worst customer service I have had in a very long time.

If you're wondering why this company has so many glowing reviews, read on to learn about the…read moreunethical threats, intimidation, and bribery used by the owner, Clark. If not for the owner's behavior, this would be a five-star review. Bruce and Ryne, the two movers who showed up, were phenomenal--professional, respectful, and tireless. They worked quickly but carefully, took only one short break, and kept positive attitudes through an exhausting fourteen-hour day. They were the bright spot in an otherwise dark experience. We chose Clark & Sons because their website emphasizes "strength in unity," professionalism, and care. Sadly, none of those values were reflected in how we were treated. Our written quote clearly stated $189 per hour for a three-man crew and one truck to move our three-bedroom home about twenty-five miles. On October 11, only two movers arrived at 9:15 a.m. They immediately called the company to report they needed help. We overheard multiple calls throughout the day asking for assistance, yet no one was ever sent. Because there were only two movers instead of three, the job took from 9:15 a.m. until 11:30 p.m. At the end of the night, Ryne called the owner, Clark, to discuss payment and handed the phone to my husband. My husband first praised Bruce and Ryne for their hard work, then raised the issue of the missing third mover. Clark's response was hostile, abusive, and threatening. He called us "thieves," said he was driving to Indianapolis and would "turn his car around" to come to our house to "embarrass us in front of our neighbors", and physically attack my husband. When my husband confronted him about his behavior, Clark threatened to call the sheriff. His aggression destroyed any sense of trust. We refused to provide our credit card number, fearing he might overcharge us, and instead requested a secure payment link like the one used for our deposit. Five days later, on October 16 around 11 p.m., my husband began receiving repeated calls from 513-264-2622. When he finally answered, the same man admitted it was him--the same Clark who had threatened us--and said he was "frustrated that day." He then demanded that my husband make me remove a review, even though I had not written one. When my husband refused, Clark continued calling--**six times between 10:49 and 11:04 p.m.--**and finally texted: "If you get that review removed, I'll give you $1,000 right now." Screenshots confirm both the quote and the repeated calls. Sadly, the harassment has continued with more calls today. And so NOW I am writing a review. We've moved many times, across states and even internationally, and have never experienced such unethical and threatening conduct from a moving company--let alone from its owner. Adding to the irony, Clark & Sons promotes itself as a Christian, family-owned business. Their trucks display Bible verses and crosses, and they advertise in the Christian Blue Pages under the phrase "Strength in Unity." I end with one of my favorite verses: "By their fruit you will recognize them." -- Matthew 7:16

Consider all your other options. My local move was highly organized and uncomplicated (mostly books…read morepacked in uniform boxes and uniform plastic bins along with some bookshelves and pieces of light furniture) from a single-family home to a first-floor storage unit with very easy access. The move took three times as long and cost three times as much as I was led to believe based on my conversations before booking with Clark and Sons. It was clear that time was being killed to make the move take longer, and the van even chose to get off the highway and take a congested local road through all the hospitals instead of staying on the highway as I had told them to do because we could get off very close to the storage unit. Turns out that two of the handful of things I told them should be handled with extra care were damaged, and I'm wondering if everything will be accounted for when I move out of the storage unit and unpack. I left a Google review and then got gruff phone messages from the owner telling me that it would be in my "best interest" to call back. The whole experience felt slimy and not good. If you don't want to be fleeced to the tune of nearly $1500 for a local move that only fills 2/3 of the truck, I really would look elsewhere. It seems pretty clear they get reviews taken down, so bear that in mind as well. In hindsight, I should have selected a different company or rented a van myself and hired people to load and unload.

Absolutely incredible. Thoughtful, thorough and kind, I have moved many times and I have always…read moreused one of the big guys. Best movers I have dealt with. They accidentally broke the 1/2 inch tempered glass shelves and they replaced them with out a quam. I highly recommend these guys.

My granddaughter found these guys to help unload a "few things" from a trailer that had come from…read moreelgin, Ill. what they did was so much more and they were more than professional , they were friendly. There was more than a "few things" and they were heavy things but they were happy to serve. Once they got the trailer unloaded the proceeded to move things out of one room so the stuff they unloaded could be put in its new place. they rearranged my room, set up my bed and stayed around to chat at our encouraging. My daughter is moving this weekend and she may be using them to help unload their truck. wonderful job, wonderful guys. Professional, careful and know their stuff. Love them.

Warning-Do Not Use This Moving Company My moving…read moreexperience on June 28, 2025, was profoundly disappointing. The three-hour quote for moving a small number of items was initially excessive, yet the actual service was plagued by incompetence. Despite explicit discussions with customer service regarding TV removal from wall mounts, the crew declined to perform this service, citing lack of knowledge. This necessitated my injured husband's involvement to complete tasks we had paid for. Additionally, significant time was lost due to the crew's inability to efficiently disassemble furniture. My husband had to guide the movers on bed disassembly, essentially wasting valuable time. Further issues arose when they (Kenneth C.) demanded an additional waiver for TV boxes, prompting my husband to transport the TVs himself. Throughout the move, one mover (Kenneth C.) was frequently absent and seen vaping, while the others struggled. The overall lack of professionalism and efficiency was unacceptable. Most concerning, a mattress was damaged during the move, and the subsequent damage report was misleadingly documented as "prior to move damage," despite an acknowledgement of responsibility from the mover Kenneth C. During the process, I was presented with an electronic document to sign. I signed this document under duress, believing it to be a reimbursement claim, only to discover later it was a prior damage waiver in addition to agreeing I was satisfied with all services rendered. This experience was far from professional and extremely unethical. Following a written complaint and a request to speak with the owner, I was contacted by Operations Manager Dale K. on July 2, 2025. During our discussion, I requested a reimbursement of $540 for 2.25 hours, compensating for the time spent waiting for my husband's arrival at the move site and assisting the movers along with repairs to the damaged mattress. Dale assured me he would discuss this with his team and process the refund. To date, I have not received a follow-up from Dale, despite sending additional emails and making several phone calls. My last attempt to reach the office at (513) 769-6683, the number provided in the email correspondence between myself, Dale K. (Operations Mgr.), Jordan K. (Franchise Mgr.), and George D. (Owner), was on July 10, 2025, was disconnected.

If I could give ZERO I would. Save your money. They have drug addicts that are so incredibly lazy…read morethat come to move your items. We hired them based on reviews from OTHER locations. They completely disappeared for 45 minutes and wouldn't answer my calls when they had 1/3 of my items in their truck. They sat in my old driveway for 20 minutes not moving at all then disappeared when we only moved three miles away. They showed to our new home so cavalier like they hadn't just gone rogue for 45 minutes and were high as kites. I complained to corporate and they said they would credit one hour. One hour? What a JOKE! They took them almost a month and two follow ups. Their "corporate" office said they couldn't help because it's a franchise. They spent more time smoking cigarettes and complaining about the move they did the day before and how sore they are-not my problem. Poor customer service. They should be paying me at this point. WORTHLESS.