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    Blue Moon Spa

    3.7 (61 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

    Services - Blue Moon Spa

    Massage

    Blue Moon Spa Photos

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    Reviews With Photos

    Room
    Rizza C.

    My boyfriends massuse was on the phone (being receptionist and massuse) inside the same room as me so i heard it all and i even asked "are you okay are you still getting massaged" he said "yes kinda" the lady interrupted us and said "sorry short handed we should have gotten a hour to do better" blah blah that's disgusting not to mention unsanitary then try to up sell when the massage was 1 handed the entire time? My masseuse on the other was great. I asked her to focus on my should and she did. But my knot is still there-til now.

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    3 months ago

    Had an amazing massage done, excellent service they have a steam room as well as a shower. Recommend service.

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    6 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    3 years ago

    Good, firm message. I enjoyed our couples message. If you're looking for a good message, this is your place.

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    5 years ago

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    8 years ago

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    4 years ago

    Great place for a massage after a long week! Jenny and Apple are really fantastic! Very professional, super clean and peaceful.

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    4 years ago

    Literally my FAVORITE place to go for a massage. It's so peaceful, and they do a thorough job. Only place I'll go to in the Bay Area.

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    4 years ago

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    8 years ago

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    6 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Blue Moon Spa

    Review Highlights - Blue Moon Spa

    I had a lot of tension in my upper back, Summer did a great job pressing into the knots in my muscles.

    Mentioned in 4 reviews

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    Woodhouse Spa - Walnut Creek - Looking to get a jump on your holiday shopping this year? Give a gift that goes beyond the ordinary with a Woodhouse gift card.

    Woodhouse Spa - Walnut Creek

    4.3(376 reviews)
    12.6 mi
    $$$
    Luxury
    Certified professionals

    Back again for another needed day of relaxation. My mom and I came back to celebrate my birthday…read moreand received massages. This place is so peaceful and relaxing. My masseuse, Mary Alice (?) was great. She was gentle, firm and most importantly did not hit the bed as some folks do. Thanks for a great for a lovely day.

    I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

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    Woodhouse Spa - Walnut Creek - The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.

    The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.

    Woodhouse Spa - Walnut Creek - Show someone special how much you care with a gift that truly lasts.​

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    Woodhouse Spa - Walnut Creek

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    Pearl Spa & Sauna - Waiting area

    Pearl Spa & Sauna

    4.8(1.3k reviews)
    9.5 miJapantown, Lower Pacific Heights
    $$

    Was staying across the street at the Hotel Kabuki and saw Pearl and looked it up. Around 11pm on a…read moreSunday night found 2 openings for a Korean Body scrub (7:30am and 9am). I booked the 9am and got there about 8:25, which gave me time to get oriented/tour facility and do a soak to prep. The reviews were accurate. I glad I was solo, made it easier being comfortable being nude. Lots of amenities to glam up before leaving. It was calm and quiet when I arrived, and got busier as I was leaving. Staff was great, and made me feel comfortable and welcomed. They explained everything and answered questions with a smile. The place was super clean and staff actively removed used towels/swept throughout my stay. A good scrub, felt like a symboloc ritual for shedding the old for the new. I now have baby soft skin!

    Absolutely loved my spa day here. Came around 9:40am for a 1030am appointment…read more We did a 90 mins milk and honey treatment. After the body scrub they wrap your body in a foil while they shampoo your hair and apply a face mask. The spa is small but has the essentials: sauna room, steam room, cold plunge, and jacuzzi. Upstairs there's a clay ball room and the salt room. My absolute favorite was the clay ball room. I was so relaxed after my 90 mins treatment when I went into the clay room I almost fell asleep. I will definitely come back. Only thing is it is in japantown so parking can be hard. But it was very convenient to go across into Japan Center for lunch afterwards

    Photos
    Pearl Spa & Sauna - Waiting room

    Waiting room

    Pearl Spa & Sauna
    Pearl Spa & Sauna - Room to dry hair and get cleaned up.

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    Room to dry hair and get cleaned up.

    Kume Spa

    Kume Spa

    3.7(801 reviews)
    0.9 miLower Hills
    $$

    i had such a great experience at kume spa. i originally booked the service through groupon and…read moreended up liking it so much that when i got out of there i immediately bought two more vouchers. i got a korean body scrub from tiffany and a deep massage from susan and both were amazinggg. my skin felt so soft afterward and the massage was exactly what i needed. for anyone who hasn't done a korean scrub before you will be booty butt azz nekkid for the scrub. i'm on the plus-size side and was a little nervous about the sauna or the bed but they made me feel comfortable the whole time. i also still had a bit of self tan on and felt kinda bad about staining anything, but they didn't make it awkward at all. i'm sure they deal with that way more often than we think. also shoutout to the woman at the front desk! she was so sweet and welcoming and made the whole experience even better. she explained their membership deal which sounds like a steal but i opted out for now. overall such a great experience and i'll definitely be coming back.

    Well honestly maybe I should've managed my expectations a bit more but I just sort of assumed this…read moreplace would give out reallllly good massages and perhaps I just didnt order the right "service" but I asked for a 90 min full body massage but it felt more like an exaggerated rub down...on top of that It was freezing in the room the whole time to where I had goosebumps on every part of my body thst was exposed and rather than my masseuse turning on the heat or the warm bed she just kept massaging until I asked if there was a way to warm the room some, then she finally turned the heated bed on which helped, if only a little. I asked to prioritize my neck & shoulder area and I dont feel as though that was done... I opted out of the CBD run or any add ons but really wish id chosen the aromatherapy to help the experience out a bit. I also wished id chosen a male so that id feel the massage a bit stronger but my friend who came along said she had a male & he was terrible so theres that.. There were people in the hallways talking & socializing really loudly outside of the room which was distracting & annoying and lastly, I honestly do not feel like I was given the full 90 mins... all this to say I would not recommend or probably return unless it was free & with a guaranteed highly skilled masseuse. Im giving a 3 because my masseuse was friendly but its more like a 2.5

    Photos
    Kume Spa
    Kume Spa - Sipping tea in the sauna

    Sipping tea in the sauna

    Kume Spa - The shower and scrub table

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    The shower and scrub table

    Blue Moon Spa - spas - Updated May 2026

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