The store was really nice. Too bad the service there wasn't the best. The elderly man was SO rude…read more Didn't say hi. Didn't say anything as I complemented the store, didn't say anything while I made my purchase. I went back the next day to exchange a shirt and I asked the lady for an extra bag and told her I'd pay for it if it wasn't free and she made a big deal about it. Then she threw the bag at me after I purchased the other shirt. I will never spend my hard earned money there EVER again.

Make sure you understand the return policy thoroughly before making a purchase. I bought a Sherpa…read morepullover for my daughter here on Small Business Saturday, intending to give it as a Christmas gift. As a first time shopper, I asked about the return policy and was told it could be returned for in-store credit. The sleeves proved too short, so I tried to return the purchase today. Initially the cashier said there was a 10 day return policy on clothing and refused the return. I explained the information I had been given, but since it was seasonal, she would only make an exception to exchange it for the same clothing item. She referred me to the back of the price tag, which does explain the policy; but what I was verbally told was different. Well, a larger size doesn't have longer sleeves, but since I had no alternative, I made an exchange. I said that as a first time shopper, it didn't give me a good impression of the store. Nothing more was said. (BTW, the item is now on sale for 20% off vs my 10% discount. Bottom line, I thought this might become a store I would shop frequently, but now I will not return. I try to shop local, but with policies like this, it's no wonder larger stores are winning the retail race.

Oh my, This store was the greatest find ever. My daughter and I stopped in for the 1st time today…read moreand can't say enough about it. We bought 2 items that we just love and am sure we would have gotten more if we had more time. This definitely this will be our to go place for now on when we need to find the perfect gift for someone or just treat ourselves. Yes the aisles may be smaller but I was able to get around with my walker w/o any problem.

This store may have cute items, but its SOO overly stocked that you can hardly look around, let…read morealone move. I'm not a big person by any means and could hardly make my way through without knocking something over or bumping things. Ever watch hoarders? Ya, it's basically that, just with catalog items. Nothing seems to have a rhyme or reason for where it is, just scattered wherever they could squeeze something in. We couldn't even figure out where the register or employee were the first few minutes. Needles to say we will not be back and will not be recommending this store unless we want someone to have an anxiety attack.

Wow! What a great store! So many different kinds of gifts that you won't find anywhere else. I…read morewill definitely be shopping here again!

What a wonderful place! From the time you walk in the door…read moreso much to see. Large amount of Christmas collectibles. Nice pricey ornaments. They are collectibles and priced comparably. Jewelry, unusual greeting cards, unique baby gifts and more. I would come back again when I am in the area.

Got an absolutely beautiful arrangement, great delivery man also, on time even though I said I'd…read morebe home all afternoon. Very pleased, will use them from now on!

I would never use this florist. Two floral arrangements purchased and paid for did not arrive for…read moremy aunt's funeral. The money was refunded. However, they did not catch the error - just took the money. No checks and balances?

Very helpful friendly staff that will work with you to help you find the item you want.read more

Staff was cold and off putting. Continuously eyed me and asked to hold things I was still standing…read moreat the display with, deciding if I wanted to purchase it or not. Not welcoming, kind, or polite.

I have found myself needing a couple of different things done over the years…read more 1. A very expensive Harley belt wore out and the leather cracked, so they made me a new belt with the Harley hardware. 2. The pull strap on a pair of boots kept tearing and they replaced it. They are creative and they do quality work! If I need something done with leather, they are my first call. TOP NOTCH!

2nd time I went here. A great place. First time they fixed my daughter's leather purse , zipper was…read morebroken. I really didn't know where to go to get it fixed. Not the seamstress, maybe the shoe repair place, and the I found them. They fixed it and next day I could pick it up. The repair was done better than the original work. And the price was very reasonable. Today I stopped by with a garment bag with leather trim. A large snap on it needed a repair. Again they came though! Stitch and new snap attached while I waited. Oh did I mention it's fun to wait. So many beautiful accessories to look at. Necklaces, earrings, clothing, and purses. Wonderful, well made gifts. Everyone was so nice and friendly. A keeper!

I brought in a one-of-one original artwork on paper, purchased for nearly $2,000, to discuss custom…read moreframing. This was a unique piece, not a print or anything replaceable. While I was there, the artwork was handled in a way that felt rushed and careless -- materials were placed directly onto the surface, and frame corners were pressed up against it without protection. Shortly after, I noticed that one corner of the artwork was creased. The piece is thin paper/card stock, and a crease like this is permanent. I had not authorized any framing work and had not paid anything. I immediately removed the artwork to prevent further handling. When I followed up with the owner the next day, I was told that the damage must have already been present when I brought the piece in. I do not agree with that statement. I have clear photos showing the condition of the artwork before the visit and after, and the crease was not present beforehand. Instead of discussing how the damage occurred or how to resolve it, the conversation repeatedly shifted to how long the shop has been in business and how many awards it has received. That did not address the condition of my artwork or the concern I raised. The interaction felt dismissive and confrontational rather than professional. I'm sharing this experience so others bringing in high-value, original artwork can make an informed decision. I chose not to move forward with this shop.

Tremendous job repairing my nutcracker; went over and above for a very reasonable price. Can't say…read moreenough, recommend heartily !

Very cool store. Been there multiple times, inventory changes so always something fresh to choose…read morefrom. It's my go to gift store!!!!

The woman whom I can only can only presume is the owner is literally off the rails insane. I went…read moreinto browse noticing the "Going out and of business-50% off everything including all fixtures and displays". I found three really destinct cards I liked and I also saw a display large metal window hanger I wanted for my friend for Christmas. Upon purchasing the cards I specifically asked the man working if any and all displays were for sale and he replied "yes of course". By the way the signs are posted everywhere. I went to go get the window hanger and before I knew it I was being yelled at by the woman who had chased me over to it as I was grabbing it off the display she was going for my arms to stop me. She had to sprint over to me considering where I was and where she was. She yelled "you can't have that one!". I replied "seriously am I iliterate?" "The sign is right there and your coworker just stated "everything is for sale including all displays" This woman was yelling, not speaking " You can't have that one it's for display". I said "I know it's a display but I just asked him". She yelled "You can't have it" and "blah, blah, blah" "it hasn't been priced yet, etc..." very very loudly. At that point I could no longer understand her. I was shaking I was so upset. She had turned what should've been a pleasant purchase for a friend into a traumatic incident. I did point out to her the effects of social media when someone acts as she did and she said she didn't care because she's closing. I also left with yelling myself that "there's insanity at large going on in here". I'm sure that everyone has a different experience there but this was my trauma for the day and I will not go back to be subjected to any verbal abuse or harassment from her.

I've only ever ordered online but hands down my favorite candle company! All of their candles smell…read moreamazing and they have awesome customer service!

I received Eco Candle Company candles as a Christmas gift. The scent, Lavender Dreams, was so…read moreheavenly that I purchased more items from their website. Great products!! I highly recommend them.

I went to DePere to buy my chocolate and was very disappointed…read more I stopped in at Wilmar's in Appleton, to buy a few pieces at a very busy time. The service was very good considering how busy they were and their pecans did not taste rancid.

First... the chocolate is absolutely the best chocolate we have ever had!…read more Second... Wilmar's customer service is as fabulous as their chocolates! Last year, the delivery guy must have played basketball with my package. Wilmar helped me with replacing the damaged product and my very large family enjoyed all of the delicious chocolate treats! Third... they are local, right here in Wisconsin. They also have storefronts. Check them out... you won't be disappointed.