Had Aqua Terra re do my small backyard in Nov, 2024. Based on advice from Tom it's better to plant…read morein fall so plants develop good roots over winter. I got a call from him letting me know they had another job starting in a week or two that would keep them busy through the start of the new year. If I want them to do my yard before then they would need to start asap and the job would take a week. We started w/o any written contract and only a rough $$ estimate. We made decisions along the way. They took twice as long, and a lot of down time due to various resource issues. They did a good job and I was happy with the result, until spring when about 40% of the plants did not take root through winter and were dead by spring. When I called Tom about that his response was a curt I only guarantee the plants, I can't remember if it was 6 weeks or 3 months, but the time had passed and he offered nothing for a resolution. That's a lot of plants and $$$ and hardly seems fair since it was his recommendation to plant in November to ensure nice growth for spring and strong plants that can tolerate summer and you don't at least guarantee they will be taking off come spring. That was the last time I talked to him since he didn't seem to care that so many plants died. A few more have died and never really thrived. While others in the same location with the same watering requirements etc., thrive. So it's not neglect on my part.

While TOM Foster of Aqua Terra Landscaping is a knowledgeable and capable landscaper, beware of…read moregetting any and all agreements in writing including his costs and invoices. TOM Foster was the only available landscaper at a time when I was ready and able to fix up my sad-looking yards. The first time I met Tom, he drove to my house and took a cursory glance at my front and back yards. He then gave me estimates of "$30K for the front and $50K for the back." My front yard was terrible shape; in sore need of clean-up and attention. At that time I could not find another landscaping service willing to even give me an estimate. I knew little to nothing about landscaping costs let alone gardening and plants. I hired TOM based on his availability. I told TOM I knew nothing about plants and gardening. After hiring TOM he met with me semi-weekly to discuss landscape design possibilities. At each meeting I told TOM that $20-$25K was my maximum budget and available funds. Tom had shown me a rather elaborate yard design with many different plants, shrubs, trees as well as hard landscaping walkways and beds. I implored Tom to reassure me that his design could be achieved for less than $25K. I had grown fond of TOM's affable character and seeming trustworthiness. He rattled off the Latin names for plants to impress me with his thorough knowledge of botany and landscaping. He also promised me that, " If ANY OF MY PLANTINGS DIE, I WILL REPLACE THEM AT NO ADDITIONAL COST to you." While TOM beautified my yard, he did so at a cost that came in at over 100% above my stated budget. $40,000! After I finally told TOM that there was no money left, I never saw him again. Several plantings failed. The most critical of all the failed plantings were over 2 dozen decorative lavender plants he had installed along both sides of a new cement walk way TOM contracted with a buddy to pour. Tom installed a separate, designated underground series of watering pipes or designated irrigation system for all those decorative lavender plantings. The lavender plants died within months. I asked several gardeners to look at and access the cause for my loss. Each said that the plants were too wet from over-watering. I told ToM that the lavender was dying from being overwatered. I believe that TOM had not factored in that any kind of wind or slight breeze would spill water into the lavender from the adjacent lawn sprinklers. So, with Tom's specially installed underground irrigation for the lavender in addition to water spillage from the lawn sprinklers the plants were dying. TOM Foster refused to accept or believe that he had made a miscalculation aka "a mistake." And, despite his promise to replace any failed plantings at no cost, Tom charged me $750 for a new set of lavender plants to replace the dead ones. Tom insisted that the dead lavender (among other plantings he had put in) was somehow my fault. I payed TOM to replace the lavender based on my assumption that he was the professional and hence knew best. Then all the REPLACEMENT lavenders plants also died...quickly. I showed TOM that lavender plants which weren't situated near the new lawn sprinklers were thriving. TOM refused to admit that his irrigation systems were at fault. I quit the whole lavender fiasco after a third attempt at replacing them. Every time a plant or plants died I would text TOM to let him know so that he could make good on his promise to replace any failed landscaping "at no additional cost" I soon grew exasperated by Tom not responding; not even to tell me he was too busy but would get back to me. Several months passed without response from Tom to any of my texts. I grew exasperated with his lack of action and response on top of my frustration and cost with regard the failed lavender, (TOM told me that I was at fault for all his failed and continuing-to-fail lavender plantings). Finally I sent Tom a snarky text alerting him to the fact that the dead plants were still "d-e-a-d." TOM took offense to this text and responded with, "Cease and desist..." He said that my texted pleas were derogatory. He later apologized for saying that but at the time, I was shocked and ended up in tears. I let him know how hurt I felt. Tom continued to send abusive texts accusing me of being the root cause, (it was always my fault) Add childish name-calling statements (which he later apologized for) His reaction was more than unprofessional, it was abusive and Wrong. So, Tom knows a lot about plants and landscaping. But, watch out for being over charged. Do not take him at his word. Tom puts on a very charming and affable front BUT the guy is a bully. He refuses to admit his errors. TOM has issues with telling the truth and/or keeping his word. Watch out for your bottom line! Insist on a signed contract. No handshake agreements. TOM twice gave me invoices showing only a total owed. He had told me that his "printer was broken." That one is on me. I should have known better.

We had a great experience with Sal Rodriguez Landscapes in Oroville. Their team was professional,…read morehelpful, and knowledgeable from start to finish. Whether you need landscaping, landscape maintenance, plants, trees, shrubs, rock, bark, gravel, or other landscape materials, this is a great local place to work with. They understand what works well for yards and properties in the Oroville area and helped make the process easy. I highly recommend Sal Rodriguez Landscapes to anyone looking for quality landscaping services, garden center products, or landscape supplies in Oroville, CA.

We used Black Rock landscape to install our irrigation system, and they did a great job. However,…read morewe had spoken to them months ago about landscaping our front yard, and eventually our back yard. They said they'd be available by August 2017 to do the work. They ended up blowing us off, returned only one phone call out of many, and never followed through. From what I can gather from this conduct is that they never intended to do the work in the first place. I could be incorrect about this, but their conduct speaks for itself. Ultimately it wasted our time when we could have hired someone else to do the work. We are very disappointed and never expected this treatment. We had preferred them b/c they know the irrigation system, and would be unlikely to damage it when landscaping the yard. Also, their prices are reasonable. Again, very unfortunate and unnecessary! We have experienced better, but not in Chico, CA where we currently reside.

I am in LOVE with my yard. They did an amazing job and I would highly recommend them to anyone…read more Travis and his employees are very professional and super easy to work with. They got my yard done in a little less than 3 days. So happy with the results!

Mixed Experience - Kind Crew, But Lacking in Execution…read more I hired Abe's Yard Clean-Up for a large garden project and appreciated that the quote supported a small crew of respectful, hard-working young men. They were courteous and professional in demeanor, which I valued. Unfortunately, the quality of the work did not match the price. Several areas of my yard were left uncleared, trimmings were not cleaned up, and there was little attention paid to garden features like solar lights. I requested a return visit to address what was missed, which they did--but the initial lack of detail was disappointing. Most frustrating was when a shovel of soil was tossed over my koi pond, leaving it full of dirt. I had to spend hours restoring the water quality myself. I do have photos documenting the issues. Overall, the experience was a mix--good intentions, kind workers, but a lack of follow-through and care in execution. I hope they grow from this, as they clearly have potential with better oversight.

Fast and efficient. Very communicative. Highly recommend them for yard clean ups. Ours was…read moreovergrown and they fixed a lot of the yard up for us!

My family and I were very impressed with Lifted Roots Tree Service. They did an excellent job…read moreremoving trees from our yard. They arrived on time, completed the job in a timely manner, and left the yard looking beautiful. Highly recommend!

The best tree service around! From start to finish everything was executed perfectly. Jacob is a…read moremaster of his craft. I would highly recommend for anyone in the Lake Tahoe basin.

A big shout out to crew number three from about trees for their excellent work and great customer…read moreservice today. Eugene and his crew from about trees were friendly, very professional and definitely went the extra mile with the work they did on our trees. Cleaned up afterwards and left The yard looking as well as before they started the job. My wife and I were both very pleased with their work and they're very good Customer Service! Would definitely recommend them to friends and family.

We unfortunately had to remove a giant (90-100 foot) 48" diameter hackberry tree that was growing…read moreup against our house. It was a huge job and the homes in our neighborhood are 15 feet apart so there is very little space to maneuver. Orlando, Dave, Kyle, Jarrod, Ernie, Alex and Ray did great work and were a very considerate crew. I would absolutely use them again and recommend them to anyone.

Huge branch from my tree fell across neighbors backyards. 5 guys came out the next day and removed…read moreeverything. Now looks like nothing ever happened. Great job!! I am so pleased!!

I recently came across a public Facebook exchange involving this business and found the response…read morefrom the page highly unprofessional. When a customer or commenter pushed back lightly on a political claim, the business replied with personal insults about the person's appearance and weight. That kind of language has no place in customer-facing communication. It reflects poorly on the nursery, damages trust, and makes potential customers question whether they want to support a business that handles disagreement this way. Suggestion: Keep public comments focused on the topic, stay civil even when challenged, and avoid personal attacks. Professionalism in online interactions is part of the customer experience. A simple, measured reply would have been far more effective and would have protected the business's reputation. --- This stays factual, points out the specific problem, and offers a clear improvement without insults or exaggeration. You can copy and adjust the tone if needed.

I had them come out yesterday to cut down 15 trees, trim other trees, clean up old, fallen limbs…read moreand haul away large piles of leaves and horse manure. They had come out the afternoon before to give us an estimate, after having just spoken to me on the phone that morning. They gave me a reasonable bid and offered to do the work the very next day. At the agreed upon time of 8:30, they promptly began the work. They did everything they promised and then some. I was raking more leaves on my property and they told me that they would do it for me. They not only completed the contracted work, but used a blower to clean all of the leaves around our chicken coop, trees and driveway, then raked them up and hauled everything away. My husband and I were working on moving top soil to our front yard by wheelbarrow and they offered to use their Bobcat to distribute the dirt for us at no extra cost. That kind gesture saved me a lot of time as well as my back! I highly recommend this wonderful family business to everyone who needs tree service and yard clean-up work. Diana F.

Very unprofessional, inconsiderate and rude!…read more I made two appointments within a week with this woman, Olga. She didn't bother to show up for the first one, didn't text or call to apologize. In spite of that, I contacted her again and rescheduled. Same thing again, no show, no text or call. That's about as unprofessional as it gets. After reading some of the one-star reviews here, I guess it's a good thing after all.