I've been volunteering, along with numerous community members, schools, and local Mechoopda tribal folks for over five years helping restore Verbena Fields park in Chico California, and this company has started spraying poisonous chemicals all over our work. These are all plants meant for food, fibers or medicine! We put these things in our mouths! There are ginormous signs out there describing the work that's being done. I don't get it! Instead of arguing about it, I would like to invite them and their employees to join in and help the restoration and learn alternative ways of landscaping. Especially for native plants. It's every Friday from 10-1. Verbena Fields. I promise what you can learn from each other can be awesome. You've been challenged. Tcala bem read more

This company will do damage to your property and then say prove it. When you have had to have ALL the screens in your home replaced because of ROCKS hitting your windows that have been dangerously ejected from their mowers. Then your told contact Dawson and they refuse to speak with you and won't answer e-mails. That's Dawson and none of the landscapers speaks English that I know of. Just my experience with dealing with Dawson and Mission Ranch Apartments. read more

We heard of Dawson Landscaping through word of mouth from a neighbor. We needed a 90 ft fence built around our pool. Their estimate was expedient and reasonable, better than others I received. Francisco and his team built an amazing fence. This company exceeded my expectations. Owners, Shane and Jolene were very friendly and accommodating. You cannot go wrong with Dawson Landscaping..I'd hire them again in a heartbeat. read more

I hate to be the first to write a negative review about this company, (out of the six other reviews on this forum) , but I feel compelled to do so after my own personal experience and after speaking with others who have had similar experiences but just happen to not be tech-savvy enough to provide an online review. So let me first start by disclosing that this review is NOT based on the actual landscaping services or workmanship provided by Shane Dawson and his crew. I've heard that they are very professional and do wonderful work in our community. I've personally spoken with Shane on the phone about our small lawn project and I found him to be both professional and knowledgeable. With that said, we didn't even have the opportunity for Shane to complete the project due to the nasty and disrespectful behavior of his wife "Jolene". Oh Jolene, Jolene..This seems to be a classic case of the daughter-in-law marrying into an established family business and running it into the ground due to her inflated sense of entitlement and superiority. Jolene answers the calls for Dawson's Landscaping but seems to lack the ability to provide decent customer service and has a complete disregard for maintaining a level of professionalism. Jolene also lacks common knowledge about basic landscaping principles, but I'll admit, so do I. But hey, she's running a landscaping business (I'm not) and she will clearly tell you that she is THE owner, not an owner or co-owner but THE owner. As such, one would expect THE owner to practice customer service skills by either obtaining the information for the customer or, at the very least, have someone else with a general landscaping aptitude to answer the questions (ie, how to shut off automatic sprinklers, how to remedy tire ruts in a lawn). Instead of being helpful or at least courteous, the prospective customer is met with teenage-like insolence and downright shrill screaming! Frankly, I'm still shocked over her unprofessional and rude telephone behavior coming from a small business owner in this small area. This was the second time I was met with this type of behavior/attitude, so I can't chalk it up to thinking that maybe she was just having a bad day. Word of mouth is everything. I question how this company even STAYS in business with the way customers are treated, now that I know I am not the only one who has experienced this same, exact issue. My guess is that Shane must compensate for his wife's behavior and will overcompensate in other areas to maintain their customer base. Or maybe, many of Dawson's customers are elderly (like the customers who have complained) and at are the company's mercy to do their yard work, therefore willing to put up with such outrageous behavior. It's a shame that THE owner treats prospective customers in this manner and I will personally not solicit nor recommend ANY business that treats people like dirt, regardless of how experienced and talented the work crew is. I will also not hesitate to share my negative experience with family, friends, coworkers, and associates. *****Jolene, if you are reading this, perhaps you should invest in a class such as Customer Service 101 before you continue to run this father-son business into the ground. Here's a little tidbit of general information about customer service: Customer service is simply helping customers solve problems and answering questions. The definition is in the name of the concept -- customer service is about *****serving the needs of customers***** In most customer service interactions, a customer reaches out to a company to make a request, ask a question, or note a complaint, and a customer service representative (or their team) works quickly to provide support, expertise, and assistance. The quality of a company's customer service -- good or bad -- can play a huge role in a company's success. (Are you reading Jolene?) 90% of Americans use customer service as a factor in deciding whether or not to do business with a company at all. On the flip side, unhappy customers with bad experiences can cost you valuable business. 78% of customers have backed out of a purchase or service due to a poor customer experience. Happy customers bring better results to your business, so it's worth creating a team culture of dedication and extreme helpfulness. If you have gotten this far, thank you for reading my review. I'll end this very applicable quote: "Customer service shouldn't just be a department, it should be the entire company." Tony Hsieh read more

Dawson Landscaping - UPDATE 6/20/22 - Landscaping Near Me - Chico, California

We had Dawson Landscape do two projects for us. The most recent one required removing lawn and entirely re-landscaping our front yard. The final cost came in exactly as the bid. The crew that performed the work was professional, knowledgeable and very friendly. The work was done quickly and efficiently. Even though we had landscape plans for them to follow, Shane's creativity and artistic sense made for a beautiful finished product. After the project was complete, they replaced a couple of plants that died and came back months later to adjust the irrigation system. I highly recommend Dawson Landscape. They are honest, creative, personable and have great follow-through. Both Shane and his dad, Dennis, are people that can be relied upon. read more

Not inexpensive, but great honest and reliable service. Very dependable and responsive.

The Dawson Landscaping team transformed our blank slate backyard into a space that we will enjoy for years to come. Dennis and Shane were extremely helpful with ideas along the way. Their team worked quickly and completed our job timely. They were there when they said they were going to be. We greatly appreciated the integrity and work ethic that we witnessed during their time at our house. We highly recommend this professional and effective team; we truly enjoyed working with and supporting them! read more

My neighbors just had Dawson Landscaping do their backyard. They are ecstatically happy with the result, felt the pricing was fair, and the work was done well. After seeing their yard, they will do my yard. read more

Just had a great experience with these guys. I had turf put down in my backyard in Chico and it looks fantastic. They were professional and got the job done as they said they would. I will be calling these guys in the future for myself and for clients who need top notch quality and service. read more

We contacted Dawson Landscaping initially because they are a family-run local Chico business and didn't have any negative reviews posted like some of the others! (LOL) But what we soon found out, after submitting some designs for backyard work, was that in addition to being a local, family company, they were kind, fun, comfortable to talk to, and totally up front about time delays, costs. etc. They worked hard to communicate back and forth by e-mail and in person visits to make sure they understood our vision. Dawson Landscaping put in irrigation, lighting, trees, flowers, plants etc. They tell you where you can cut costs, and where they are unwilling to use inferior products. The Dawsons are straight-talkers but with fun senses of humor and creativity when necessary. The owners and the crews who came out (probably 7 times when all was said and done) were neat, polite, and non-intrusive. What we appreciated most about this company, was their follow-thru. We had some learning curves and trial and error with watering and caring for a few of the plants, and they offered advice, came out to check, made recommendations, and generally honored their work and product more than we could have asked. All landscapers seem to be in high demand these days, but these guys are worth waiting for! read more

Called several landscapers in the area to get some quotes and received a few calls back, but none ever followed through with showing up. These guys did and we are thrilled with the results. Can't say enough about how great the work was. From the demo of our old hodge/podge backyard to the completion of the beautiful new walls and paver patio, irrigation system and new lawn....we are pleased. Shane Dawson had great patience with us when we really did not know what we wanted. He knows his materials and prices, which was huge for us. He held our hands through the entire process and stayed in touch all along the way. The real icing on the cake is the lead worker bee named Eloy. What a gift of an employee he is. He is a take charge guy and when I am paying time and materials for a job, there is nothing more satisfying than watching someone move at the speed that he did from the time he showed up until he left each day. What a breath of fresh air he is....incredible work ethic. I can't recommend these guys highly enough. read more