1. Blue Crystal Pool Service

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Katy, TX

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Blue Crystal Pool Service

3.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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Better & Greater Pools Service & Repairs

Better & Greater Pools Service & Repairs

(3 reviews)

We had Better & Greater Pools repair clean our pool for a year now.We pay for cleaning, brushing,…read morevacuuming, and chemical for a monthly rate. We always end up getting charge more for chemical extra salt, acid monthly. We notice there were weeks they did not show up so we complain. They start texting us when the were coming so we know. I work out of my house so I can hear their truck come and go in 10-15 min. I know its not possible for them to vacuum , brush and take leave out of the pool that fast so I mention it to the owner George. He said he normally follow up on this people (wife and a worker). He then tell me that on Thanksgiving day they show up when other company will not and they did not do much cause I was already took the leaves out of the pool. I explain to him I don't care if they show up on Thanksgiving day, a day before or after. If they show up and they charge me then they should do what I am paying for. George started throwing F bomb at me. Told me they were not coming out today. I told him he was unprofessional and I will let others know about this conversation. So if you choose to hire this company all will be well if you have no concern or complainant. But once you ask for what you pay for beware of how the OWNER /George talk to you.

We have had them service our pool for many months. They are much more expensive than any other…read morecompany we have ever used. But they always did a great job and our pool looked amazing. Well out of the blue they emailed us and said they would no longer service our pool because we had another company working on building an outdoor kitchen for us (mind you we asked them for a quote on the outdoor kitchen back in May and never heard back). So now it is winter and we have no one to service our pool. No notice or anything. So unprofessional. I doubt they would let us terminate our service with no notice. Oh well- they are SUPER expensive any how. Probably saving us money in the long run! Do NOT use this company unless you want to pay super high prices and perhaps randomly be terminated aged because they are mad at you.

Blue Crystal Pool Service - poolcleaners - Updated October 2026

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