Cancel

    Open app

    Search

    Blue Cross Veterinary Clinic

    3.9 (116 reviews)
    Open 7:00 am - 5:00 pm

    Services - Blue Cross Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Blue Cross Veterinary Clinic Photos

    You might also consider

    Recommended Reviews - Blue Cross Veterinary Clinic

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Senija M.

    It's been over two months since my experience and I still have a hard time wanting anything to do with this practice. I'd been going there for 4 years. The main reason I want to write this is to help anyone else out there not have my experience and minimize the chance of their dog dying under their care. Sorry it's so long but it's so shocking I had to write it out. My dog got diagnosed with ITP, I first went to the ER. They treated him urgently and seriously as he had a very serious case of the deadly disease. They told me to follow up with my primary vet a couple days later for follow up blood work. I went there and realized quickly that Dr.Dutton had no idea what she was talking about or much about ITP. Her bedside manner is horrible, she was so nonchalant and told me to bring him back in 5 days if he's not better. Well, with ITP it's quickly progressing and serious. Then two days later, she called me to check in bc she saw I was at the ER the day before and after I told her I was going back to ER for a possible blood transfusion, she told me to basically prepare for my dog dying. Her words were "with cases as serious as his, it's not good (when two days earlier her manners were that it wasn't serious)...then asked how old is he? (I said 6).. well he's had a good life honey ... and the first dog is always the hardest (when they die)." That was her convo with me after not even being involved in his care. I was a mess. There's other stuff too but this is too long already. I'm happy to report that no thanks to them, he's alive and recovering. I am 99% certain he would have died under their care. I just wish they were honest about not knowing how to treat this. I'm also writing this I hopes they'll read it bc they had the audacity to send me a bill for another $200 two months later bc of a clerical error... for a dog that as far as they know is dead. And for results THEY NEVER SHARED WITH ME. Wow. Blue cross, if you want the money, please email me bc I want nothing to do with you or talk to you. But I hope you'll do the right thing and accept your error and delete that charge.

    Sign for one of the WORST Veterinary Clinics I have ever visited in my ENTIRE life and would NOT RECOMMEND TO ANYONE.
    Josh K.

    We came in today, Saturday 13 November 2021, with our 35 pound dog for an emergency visit. Before arriving we informed the personnel working that our dog was very skittish and that the vet (Dr. Ryan) had previously given us a sedative for the next time we brought her into the office. We asked if we should give our dog the sedative that was given to us and we were told not to do so. After arriving and waiting in the examination room for over 30 minutes, while dogs are barking everywhere, loud sounds are happening all around, and our dog is becoming more and more scared by the minute, the SAME EXACT VET that originally examined our dog and which gave us the sedative in the first place, bursts into the examination room without warning, no knocking, no speaking through the door, nothing, and then proceeds to get angry with us and our dog because our dog starts barking and charges at the door that she entered through. This was HIGHLY unprofessional and being a veterinarian seemed to display a lack of having any idea of what she was doing. I would not recommend this place to ANYONE. Not once did this vet apologize for HER mistake and continued to put the blame on us for what SHE did. I am flabbergasted that Dr. Ryan has been able to keep her position and the managers of this office have not had previous complaints, nor fired Dr. Ryan from her position. Not only did Dr. Ryan do everything that I just mentioned above, but in addition, she proceeded to go into the back and bad mouth my girlfriend, my dog, and myself! I honestly cannot believe a business in Scottsdale, Arizona is being conducted in this manner. This is NOT ACCEPTABLE and I WILL NOT LET THIS SLIDE AND LET THIS VET GET AWAY WITH TREATING THE ANIMALS IN IT'S CARE OR IT'S CUSTOMERS IN THIS MANNER!!!! EVERY SINGLE PERSON IN THIS OFFICE COULD OVERHEAR WHAT THIS VET WAS SAYING ABOUT US!!! AGAIN, WE NEVER RECEIVED A SINGLE APOLOGY!! I AM MORE THAN BLOWN AWAY AND HONESTLY JUST CANNOT BELIEVE THERE IS A VET'S OFFICE IN SCOTTSDALE, ARIZONA THAT CONDUCTS BUSINESS IN THIS MANNER!! The only thing this business can do to improve is to replace Dr. Ryan, which was on duty this morning and I can ensure you I will be following up with the office manager that something has been done to rectify this situation.

    Shawna M.

    Blue Cross Veterinary Clinic is amazing; the front staff is kind and Dr. Knerr and Dr. Dutton are miracle workers. They take the time to listen and develop plans that work for you and your pet that isn't just pills and surgery. I have an 11 year old pug that is now able to use her back legs thanks to their diligence and patience with me and her.

    The sick patient.
    Stephanie J.

    My poor vet is stuck out of country due to the pandemic. And my geriatric pit bull developed a fast growing lump on his side. I needed him seen fast. So I asked on Nextdoor who folks recommended and overwhelmingly the neighbors said Blue Cross. I was able to get an appointment with Dr Kait Knerr. She's new to the clinic. She was warm, friendly, obviously into animals and was able to diagnose my dog and schedule a surgery for the next morning. I paid for a lot of blood work, a cytopoint injection, an exam and biopsy and it was a reasonable price. They showed me the cost up front with options and didn't perform any business without approval of the price. I'm so glad I found Blue Cross! Even the dog felt comfortable there. He usually will not walk into the vet office, we have to carry him. But for some reason he was in love with the staff and kept trying to re-enter the clinic!

    Laura H.

    We LOVE Blue Cross Veterinary- the front desk staff is super friendly and very professional. Louis is a patient of Dr. Kaitie Knerr's and we LOVE her and all of the techs. Dr. Knerr has an excellent bedside manner and is transparent about the recommended treatment plan and it's cost. She provides clear communication around what should be prioritized and if anything is a "nice to have" but not mission critical. I should also add, that Louis is a 9 pound miniature dachshund who is very stubborn and scared of most things, but loves seeing Dr. Knerr!

    Waiting for her appointment but she can't wait to sit at the front desk with the staff :)

    See all

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah P.
    140
    122
    1

    3 months ago

    We have 6 dogs and love this office. Dr. Kirby is our vet and he really cares and takes wonderful care of our fur babies.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 4
    Love this 0
    Oh no 1

    5 years ago

    Helpful 3
    Thanks 0
    Love this 6
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Been going to Blue Cross for over forty years. Kind, caring and knowledgeable. Highly recommend!

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Top notch veterinarian. Dr. Peter and the other vets along with the staff do excellent work. Wonderful care for our dogs Hank and Piper.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Barbra G.
    199
    68
    2

    6 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Asa U.
    105
    69
    84

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Summer O.
    14
    68
    40

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R S.
    0
    31
    4

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J C.
    53
    121
    13

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of dee w.
    116
    60
    2

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Kathy H.
    20
    33
    11

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex L.
    42
    46
    4

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Diana L.
    165
    14
    1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 16
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Vlad H.
    13
    61
    3

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John J.
    335
    25
    1

    12 years ago

    Helpful 1
    Thanks 0
    Love this 4
    Oh no 0

    Page 1 of 3

    Ask the Community - Blue Cross Veterinary Clinic

    Review Highlights - Blue Cross Veterinary Clinic

    Ryan squeezing us into her office visit schedule and surgery schedule she helped me and my dog Bane so much!

    Mentioned in 28 reviews

    Read more highlights

    You might also consider

    AZ Mobile Spaws

    AZ Mobile Spaws

    (199 reviews)

    I tried one other time to have my 100 lb dog groomed (German shep + Rott) and it didn't go so well…read moreand so we were nervous about it this time. We had Joe and he came over and understood that my dog could be nervous with the machines and he did an awesome job. We did the deshedding treatment and the entire service was around 2 hours long. Joe was very friendly and the service was well with the money and my dog did awesome with him. All communication was clear and the pricing was easy to understand. I will definitely recommend!

    We usually take our dog to petsmart or petco, but he's been getting older and has formed many warts…read moreon his body. The last time we went to the generic places they cut one of his warts and we were so worried to take him anywhere else. After some research we found this place and decided to give it a go. I appreciate that they come to your home and only take care of your dog at the session. This provides a quicker experience with less distractions and more assurance that the groomer's full attention is on your dog. If you have any special concerns/requests for your dog, I recommend calling them and asking for a groomer that has more experience with your concerns. I mentioned my concern with cutting my dogs warts and they recommended we work with Margaret. Margaret was great and managed to give our dog a short cut without cutting his warts. Really appreciate them. I'm giving 4 stars bc it is a bit pricey, the generator outside the house is quite loud, and the groomer was 30 minutes late.

    FurBabies & Friends - My high energy Vizslas.

    FurBabies & Friends

    (62 reviews)

    We needed help with walking our big pittie mix. He's a strong guy and was dragging us around the…read moreneighborhood. Kristie helped us get this under control, so we can now have an enjoyable walking experience with our dog. While we were working on this, Kristie also helped us with some basic command refinements with all 3 of our dogs. One of our dogs needed a little confidence boost, and she taught us how to work with him to strengthen this. Kristie is clear in her instructions to the humans and is patient with answering questions and modeling how to give commands and corrections. She built a positive relationship with our dogs and with us. We have enjoyed the experience and appreciate the changes in our dogs' behavior.

    FurBabies & Friends has been awesome to work with. The owner, Kristie, is easy to work with and…read morecommunicates very well. For dog sitting, in our home, we've used Michelle several times now and she is great. Our 3 dogs love her and she clearly loves them too. We have 2 Great Danes and Beagle/Boston Terrier mix who are getting up there in age. Our male Great Dane has a number of health issues and Michelle handles it all so well. There's a laundry list of medications for the dogs and she does a great job keeping up with it all. She doesn't mind when I'm that helicopter dog mom and I check too often on my sick boy. Regardless of his illness, Michelle sends many pictures and text updates on how things are going with all the dogs. As a very protective momma, I trust Michelle completely with my furbabies and home. We love having Michelle take care of our babies... so much so that when we were planning the August trip we just completed, she wasn't available on our original dates, so we moved our trip to make sure she was available. I appreciate the freedom Kristie and Michelle offer us to get away several times a year. I completely trust them. Give them a shot!

    Blue Cross Veterinary Clinic - vet - Updated May 2026

    Loading...
    Loading...
    Loading...