I have had the worst experience with Blue Dog RV for the second time, you would have thought I learned my lesson the first time. I bought a new travel trailer from them in 2016 and then again in 2018. They feed you a bunch of lies and BS just to get you out the door and never want to honor what they said they would do. Their customer service is poor and they never return your call after leaving them numerous emails and voice messages. read more

worst experience in my life. bought a travel trailer noticed many things wrong. mentioned it to them after they ignored us for a month or longer. then they finally had us bring it in to them in December. been calling, sending emails, no response. then when we call and complain, yes we swore at them it had been 4 months of being ignored, they called us and said it wasn't a good fit because we were rude and we needed to come pick it up and that they still didn't fix anything 4 months later. not one time did the manager call us to see what they could do to make it right with our first purchase. I would love to hear from the owner or director. horrible horrible. read more

Horrible experience cancelling Service Contract and GAP. I tried numerous times to contact a finance manager at the Pasco store. Was told that they finance departments do not like cancellations as they have to pay the dealership back a portion of their commissions they received at time of sale. Finally received cancellation documents several days after my first attempt at contacting them. Signed cancellation forms on Sept 2, 2021. I was told it would be 6 weeks to 8 weeks to see a refund. As of today, nothing. Contacted both the Service Contract Co and GAP provider. Neither one has been cancelled. I was lied to and put off so the Finance Managers could retain a larger portion of their commissions at my expense. I am wondering if a call to the Washington State AG's office will help keep someone else from dealing with this shady finance department........ read more

We purchased our Grand Design in Texas while we were there for winter. When we got home we had a few issues that would be under warranty since it was a 2020 brand new. The service dept In Post Falls Idaho was very rude and told us they won't take care of it and go back to Texas where we purchased it for warranty work. Never purchased anything from them they are rude, unprofessional jerks! read more

I have been trying to get a refund for more than two months for a hitch (+$1,600) I had originally purchased and did not take delivery at the advice of Blue Dog's own service and parts department. Also, I have been trying for seven weeks to get confirmation that GAP insurance was cancelled after making a trip to the dealership and completing the form. I have already filed a BBB Complaint and still no contact from the dealership. So, while their selection is great, their commitment to the customer after the sale is no more than non-existent. It seems I am actually going to have to take them to court for something I have in writing they promised to complete. I never imagined this would be the result when we agreed to purchase the camper. Take your chances as you wish, but I thought I would be a repeat customer two months ago and now have no desire to have any more business dealings with them. If you doubt my claims, feel free to contact me directly and I will provide proof. A quick look at their BBB complaint list paints a very different picture than the sale pitch and Google reviews you find online. BTW - I live in ID not Summerville ... Google is just a bit slow to catch up! read more

Please avoid this business at all cost. They are deceptive and extremely dishonest. DO NOT GIVE THEM A DEPOSIT OF ANY KIND! They will use this money to force the sale on you or tell you to eat it. They promised it was 100% refundable. I asked the sales man to repeat this for my wife in which he did. Once they had the deposit they would not budge or negotiate on price of the unit. We found a one year newer model closer to home for a little more money and a lot cleaner. We elected to purchase that one after the run around from this dealer. I asked for our deposit back and it has been excuse after excuse for almost a year. I filed a formal complaint with BBB and will be doing so on other platforms as well. Please save yourself headache and stress and stay clear of this crooked, deceitful organization. read more

Horrible service department staff is rude and slow, brought our trailer in for annual inspection and to be summarized. Summarization was not done we learned on our first camping trip so my husband had to do it. When we called to make an appointment to winterize he told them what happened and asked that they winterize for free since we paid for a service that didn't happen, they said sorry that was too long ago.... it was three months ago and they had our trailer for a month and didn't even do the work. We will never give our business to blue dog RV again, not just because of the mistake but their lack of customer service or desire to try and do anything to make it right. read more

I took my motor home to Blue Dog after an accident. I needed to extensive damage repair. Unfortunately they could not get the side storage doors. Heath took the door of one and measurements to all and had them made. After the rig was completely repaired you could not tell it had been in an accident. Heath kept us informed the whole time with updates. Nick in the service department was always available for getting parts and getting a new awning. Nothing was too much for them to do. If you need body work or just service done take your rig to Blue Dog in Post Falls Idaho. read more

The Sales Rep and that side of the business was great in getting us our coach, other than it was completely dirty and covered in bird droppings when I picked it up. The service side that lacks in their abilities. My new coach broke within the first week of use and trying to get anyone to call me back proved a slow process. The several times I have been into the service center now, I have been provided with the excuse that the "computers are down" for slow work and being ignored. The service rep twice has started up a conversation with another customer or employee right as I am doing business with him and talking to him and trying to get a good answer of whats broke or needs to be done is about as vague as anything. If I didnt have to use Blue Dog and didnt buy my coach from them I would never return. read more

We were in process, locked and loaded ready to purchase our first ever coach and VERY excited about it all. Well, just a few days before we were set to fly in from out of state to sign our final paper work and take delivery of the coach, we got a call from our sales guy informing us of just a "minor issue" with the coach. There was a modification made to the shower pan of the coach, and despite having been in process for almost 2 weeks, no mention was made of this until it was nearly too late for us to back out. It was explained to me that the repair was minor and maybe just $1,500. I told him that I needed to take the weekend to think about it with my wife and do some research. I got a call the next day that they generously offered to shave off $2,500 in the price of the coach. I was already pretty concerned that they were not disclosing the full extent of the work needing to be done and this voicemail just confirmed my suspicion - why would they offer $2,500 of a credit for a "simple" $1,500 repair? After calling the manufacturer, they informed me that the cost and scope of putting the issue back to factory spec was going to be a very costly and time consuming project. Needless to say, we decided to cancel the purchase both due to a loss of trust in the team not disclosing a major issue to us, and also the cost of the coach was way too high considering what needed to be done to have a factory spec coach. After sending a request to cancel, we were completely ghosted by the team. I e-mailed all 3 people that I had been dealing with, followed-up again after 24 hours of no response, and then decided to write this review after 48 hours of darkness on their end. If you're going into the dealer yourself, you may not have such an unfortunate experience, but I strongly discourage an out of area purchase here as you don't know what you're getting. There are tons of dealerships out there...you'd probably be best served to find another. read more

JD was our sales rep and boy, did he deliver!! We gave him our list of demands and he sought out the best travel trailer for our family. Thanks JD!! Jeremy did our new trailer walk-through with us. He was very thorough and informative. Thanks Jeremy! JD was even with us during the walk-through. Great customer service!! read more

Tried to charge much more than MSRP and was very rude when asked about it. Mike at Blue Dog

Do I even begin to say how nice and all things would be taken care of they were when we first bought it the minute we signed on the dotted line and have had nothing but problems no return phone calls rude partnerships and no help at all never would I buy from blue dog RV it's been a mistake since the very moment I made it read more

If they had zero stars I would give it! This place is absolutely awful!! I don't ever leave reviews, in fact this might only be my second, but I had to let people know to beware!! We unfortunately bought a travel trailer from them, horrible decision. Terrible communication through the whole process, during service repair, pick up etc. Traded this trailer in to a dealership in Yakima as we found a unit that we really liked and DID NOT want to deal with them. Unfortunately we had a warranty issue with our water heater and they were the only dealer in the area that were contracted to work on our new trailer. Shelby (our advisor) was terrible returning calls, giving information, communication, you name it! After several unreturned phone calls I stopped by and found out they didn't even know what trailer was ours! She lied to my husband stating I told her it was the old trailer. WOW I worked for Les Schwab for 23 years and I know a little bit about vehicles. A small job replacing a switch turned into 2 months long of repeated phone calls and drop ins by myself and my husband. These people need a lesson on customer service and maybe common courtesy, personality, you name it!!! I will pay more to take my trailer anywhere but here! read more

If I could give Blue Dog 0 stars I would. I don't ever leave reviews but after my experience with this business, I feel like I have to try to warn others. From dealing with the Sales end all the way through the service department every single person that I have dealt with has provided me with the worst customer service I have experienced in my life. The first sign that we shouldn't have purchased our fifth wheel from them was when they sold the trailer that we put a deposit down on right out from underneath us. We then had to wait another three weeks to get a different one in from another dealership. Once the trailer finally came in we did our walk-through and found various cosmetic problems. We were assured these problems would be fixed, no problem straight from the mouth of the guy that did the walk-through with us. When we got the trailer home we noticed leaking from multiple lines in our BRAND NEW trailer. We then had to send the trailer back out to be "fixed" for the leaking and the cosmetic repairs that they initially said would be fixed. Our trailer sat out in their lot for 9 months. I tried calling and getting a hold of someone to discuss the progress on service and to figure out what had been taking so long. I called at least 20 times. I then finally receive a phone call back from Blue Dog telling me that my trailer has been in their lot for way too long and it was being delivered because it was taking up room in their lot. They were literally blaming me for it being out there for service for so long. I had to drive out there after this to do another walk-through and make sure everything has been fixed. It was absolutely crazy because when I got out there NOTHING had been repaired that was supposed to be. So again we gave them a list of what needed to be fixed. Three weeks later we received a call assuring us that everything was fixed, so we gave them the ok to deliver the trailer. We got the trailer back with multiple cosmetic things still not fixed which in the end isn't a big deal to do ourselves just so that it can actually get done lol. The worst part is a month after having the trailer back we had to open up a wall because the water was leaking from underneath it. In the wall, we found water damage and BLACK MOLD from a leaking line that they had assured us was fixed. We know for a fact that they didn't even try to look at the lines because there were still towels in the wall that we had put down to stop some leaking before it went out to their service department to be fixed. I seriously couldn't believe they just sealed the wall back up and acted like everything was fine. If you buy a trailer from Blue Dog definitely don't plan on good communication or good customer service. Even the managers are jerks and won't help you with anything. Just canceled my warranty today and won't ever do business with this company again and I suggest you don't waste your time either. read more

BDRV did me a favor today. They told me not to come back for service. Made appt on 4-2 for 4-27 @11am, told them had too wait. 1 PM pulled trailer to shop. Notified us @ 1:45 couldn't unlock door. Appt for warranty inspection annual, and replace LP reg that they couldn't figure out on year before visit that I had to manually switch. Complained of inadequate braking( I'm a retired truck driver and rv repair shop owner for 20 years) was informed that they couldn't adjust brakes because they adjust automatically. Informed me that problem was def breakaway switch. Didn't buy their BS. Had tire shop adjust the brakes at no charge. If u want poor service and people that don't know how to repairs the product they sell, BDRV is the place to go read more

PURCHASE WITH CAUTION: Our respect for Blue Dog Rv has been lost!!! We purchased a Brand NEW 2016 Travel Trailer in March 2016 and part of our purchase agreement was the RV Forever Warranty however 7 months now and still NO paperwork. Several emails to the Operations Director and no reply!!! They even failed to reply to their own service rep!!! As our overall experience with them was okay "we did our own financial work" I would NOT recommend them due to the POOR customer service after the purchase as we were just another sale/number to them. The failure to provide or follow thru with the purchase agreement is unfitting for such a large RV Business. We now regret our decision to purchase thru Blue Dog RV and only hope that they can make this RIGHT!!! So we have resorted to social media! Has any one also experienced this with them? Disgusted with Blue Dog RV read more

Being an RVer for over 10 years, I can relate to all of the not recommended reviews. I've had the same issues as many of you from a certain dealer in CA. Purchasing an RV is the easy part, it's the service dept. that seem to make the RV experience a negative one. Once they have your signature it usually goes downhill from there. HOWEVER, I have to admit on our travels through Post Falls, ID we needed to find a repair facility who could install a new power converter for us. We did call the day prior to our arrival and explained we were traveling through the area and was hoping we could get an appt., for someone to take a look at our converter. A 1pm appt was confirmed. Our first contact was with a service provider named Shirley N., who was less than interested in helping solve our problem and appeared to not really care why we were there. I thought, here we go with another bad service dept experience. Then, another gentleman in the service dept., Roger W. was kind enough to take over, talk through our problem, got our extended warranty information approved and into the repair shop we went. A couple hours later we were on the road again. Thank you Blue Dog, wish we had a repair center near us in CA, and one that is open on Saturdays, such as yours. PS.... the burger place right around the corner that you referred us to was great and dog friendly! read more

My New 2020 grand design 315 rl needed warranty work done I was told on April 6 2020 they could get me in at the end of June I told them that was to long to wait for warranty work he told me to take it back to Texas to get the work done and Blue Dog refused to work on any date told me you are SOL I should of listened I was warned Blue DogRv has the WORST Service department anywhere stay away!!!!! read more

Overall, our experience at Blue Dog Post Falls had some issues, but resulted in a happy ending. Truly, 99% of what I considered poor service surrounded our original salesman; he was out of the office for multiple unexpected reasons (food poisoning, sick child, busy with other inquiries) for the six days following our original meeting (we never did see him again, even at the close of the sale or when we picked up our camper), and was not present or responsive throughout the buying process. Additionally, he provided misinformation regarding required equipment to haul the camper, which could've ended badly. However, I don't want one bad apple to spoil the bunch. I was extremely pleased with the salesman who ended up taking over for him several days in, James Flodin, who was attentive and efficient. We were even more impressed with the Sales Manager, Tom Hanan, who not only completed small but important tasks in his salesman's absence, but also went above and beyond to make a negative situation at closing time a positive. Despite my in-your-face, abrasive complaint in his office, he remained cool, calm and collected, and more importantly, did the right thing to fix it. Tom scored big points in my book, and truly saved a customer with Blue Dog. The Service Department was also helpful and efficient, and patient with my being upset about something that was out of their control. Lastly, another bonus (and the big picture) was we received a beautiful brand new camper at a killer, rock-bottom price, and we can't wait to hit the open road with it. Their prices beat the competition in this area hands down, and we feel we purchased an awesome camper in our budget. **UPDATE** I quickly referred a friend to Blue Dog, who also happily purchased her dream camper the following week. While there was follow up required on my end to ensure the appropriate referral was received, again Tom delivered on his promise that, "Every problem has a solution." He quickly and efficiently handled the discrepancy with our referral, and our check was in-hand the following day. If there's one thing I can say about Blue Dog, it's that even if issues arise, they do the right thing to rectify them. read more

Bought a brand new rv two weeks ago (grand design solitude) nd the refrigerator wouldn't work at all. Had purchased two insurances and neither one will fix it. They advertise that you can take your rv anywhere but tried calling several local dealers with service department and no one will touch it for the warranty work. We are from Puyallup, wa and would not have purchased clear out in post falls, ID had we known customer service would be such a shit show with them. Blue dog had no means of rectifying the problem Amd kept directing us to grand design, which by the way has been having phone problems and no one can get through to them. Blue dog rv offered no logical solutions nor would they send someone out to us. They later tried to tell me that if the scenario had been such that we needed roadside assistance then the situation would have been different so I tried that. Booked myself a spot at the beach and called roadside while parked in an rv camp spot. The insurance gave me the run around and after two and a half hours of being transferred from one person to the next with no solution I hung up. Don't buy from blue dog rv especially if you are out of state. They will cost you more money in the long run, more time and more of a headache. Poor poor poor customer service. If the product you are selling isn't working 100% within the 24 hours after we left the lot, which for those of you who have owned RVs it takes some time for the refrigerator to actually get cold so we had no idea this wasn't working when we left, Shame on you Blue DOG for not standing behind your product. We will never recommend you to anyone. read more

These people have been unwilling to respect my request for privacy. They have taken my personal information and released it to other customers via email, and have neglected my requests to be removed from their database. I've sent multiple requests, and have been made promises that they would reach out to me and then not done so. Shame on you Marc, Vincent and Patrick for your lack of professionalism. I've refrained from taking more public channels to get this resolved, but after 4 months of trying, I will be more vocal about my dis-satisfaction with this company. read more

Gotta be honest; We are getting exactly the camper we've been dreaming of having. However, the road to receiving it had been, well, difficult with this crew. Our sales guy was ok. He was energetic and, we thought, honest. However, since this is a BIG dealership, he's super busy. We put a HUGE sum down on this camper, cash...more than 1/2 its price, but that didn't score us any points. We were told the camper would be delivered to Oregon for us, to the Blue Dog RV in Gresham, about 125 miles north of us. The expected date was about 1 week after we made the purchase while Heading home from a vacation. We saw the camper we wanted from the freeway as we were driving home from Yellowstone. We waited...and waited...and days and days passed and no one called or contacted us. I texted the original sales guy and he texted back that the camper should have arrived in Gresham. Called the Gresham dealer and no one could find out camper. More days passed. Called again. The lady said it may have been slowed down because of Bad traffic between Idaho and Oregon. Ummmm.... Finally, after 5 days of waiting texted our sales guy again. He did some work and was successful in discovering the camper had been in Gresham for days...in service! The service manager didn't know it was a delivery and thought it was in-line for repairs. The good news? Instead of us having to drive up to get it, they are delivering it to our driveway! So, excellent sales guy (Rob) but disorganized miscommunication (business) **Update: lies. The camper has still not arrived and we have sat at home for 2 days, waiting. Liars. If I could give 0 stars, I would. **Update II: the camper arrived 9 minutes before I had to be at a class. I'd told the salesman, the service manager, and even emailed the driver (no one would give me his phone #). So, didn't get our walk-through so I could learn how to use all of the appliances, heater, water system, hot water heater, hook ups, ..... read more

The worst costumer service I have ever had from the service department. Nobody seems to know what's going on and will not answer the phone or return messages. I will never buy anything from Blue Dog Rv again and would not recommend the to anyone. Buyer beware. read more

Have been searching for a RV since last June and went to several big places in florida and had no luck. The people at blue dog have been very helpful and actually follow up with me. We have not yet purchased from them but when we find the right one they are the dealer we are buying from. read more

BEWARE! Stay away from Blue Dog RV in all locations! These people are a joke.. they'll be your best friend until you actually buy your RV/Fifth wheel. After that it's like pulling teeth with these people. I will never do business with these people again and plan to spread the word. read more

So disappointed at the service here. We were talked to by three different service personnel and when they found out we weren't there for a walk through they were done with us. We just had a few questions on cleaners and holding tank treatments. We waited for 15 min without any help and just left. We will be taking our business to their competitors. read more

After searching the internet, we found a great deal on a new Keystone Outback Terrain at Blue Dog. We live in the Seattle Area and found that their pricing was lower than even the RV show prices. They were easy to work with and worth the drive. That being said, the delivery process was not ideal. I was told to fill the hot water heater before turning it on, but was never told there was a valve under the sofa to route the water through it (in fact when I asked what was under the sofa, was told it was just equipment and moved on). I spent most of a Sunday trying to fill my water system before I figured it out. Also, bought a sway control hitch that they installed while I was doing my walk-thru. My trailer was not level when they were done. I didn't question it at the time as I assumed they were the experts...but ultimately reconfigured it myself when I got home. Long and the short is that I was happy with Sales, Selection & Finance....delivery left a little to be desired. read more

Had a great experience dealing with Larry on line and on the phone. We had a deal before i went to look at the trailer. Once we looked at it and decided we liked it we bought it and the deal was even better!!! We brought another couple with us and they liked the trailer they were after and the deal too....they bought theirs also. Have to say the buying experience was great. Then we went a week later to pick it up. Trailer looked great. Was clean and pretty much ready to go.....other then the little things I had found that needed attention. They had no problems fixing those and away we went.......Got to where we were going for the night and found out the fridge did not work. Got home and started checking all the stuff.....Just a few little things but they should have been checked before we took the trailer. PDI should include....... 1. Turning on the fridge 24 hours before your clients arrive to make sure it works and have it cold if they need it for the trip home..... 2. Check the generator if equipped....Mine was a half quart low on oil when I checked it after getting home. 3. A little more attention to cleaning....Vacuum the closets and drawers. There was sawdust from manufacturing everywhere. 4. Leveling system was way off.....had to re calibrate it when we got home. All in all had a pretty good experience.....Little disappointment with the stuff you would think would work but didn't.......the fridge is covered under the manufactures warranty so have a mobile rv repair coming to fix it. Gonna keep a written record of the other things that need fixing for the 90 day inspection. Hopefully my friends have a better experience when they pick theirs up.... Great job in the sales......THANKS Larry you were great!!!! Poor PDI.....OK walk thru..... read more

I saw an advertisement for this dealership and their forever warranty, No cost to you. I drove 4 hours to visit their dealership. I went through the negotiations of the purchase. When I was in the finance office, they informed me forever warranty whicih was supposedly at no cost to me wasn't the case at all and I would have to pay an annually maintenance fee of upward of $700 a year. I asked how this can be a "No Cost Warranty to Me" have such a hefty annually maintenance fee? The finance person then tried to kick the forever warranty and sell me a standard warranty at $2300, which is overall cheaper than the annual maintenance fee over 4 years. This just frustrated me and I ended leaving the dealership without a new trailer. To say the least, I believe this is false advertisement and thought this shouldn't be tolerated. I just want everyone to know about the tactics they use to get you in the door. read more

Buyer beware, sales was ok, but promised rpad, with everything needed to go camping, sold us a rdome, which we had to wait 2 weeks for. Of course when we go to pick up they want to up sale all the extras that you need for a camper, hoses, cords and such. After 3 calls to sales and manager I'm given everything I was promised. Walk thru was ok, except for rust on trailer hitch, dirt, dust, stickers, nothing was clean as promised. They did cover it with blue dog stickers, tire cover and such which we promptly removed. Free life time warranty at no cost to you is a huge lie, 300 plus a year. Service department sucks! We've used rpad twice and had it in service 3 times, and after they just replaced our broken stereo with a new cheaper model, left garbage, sawdust every where it will be going back again. We will never purchase from them again and will be finding a new service dept to fix this mess! They suck! Oh and rdome is some off brand piece of crap that broke first use and blew off with a little wind gust! Don't buy. read more

Blue Compass Rv - Broken fake rdome - RV Dealers Near Me - Post Falls, Idaho

No customer service. Took our coach in on Sept 8 to have the levelers fixed. They asked us to research a part because "our guy isn't experienced". Wow big vote of confidence. Then said wholke line had to be replaced to the tune of $6600(we had just bought from them in Feb). Did some checking & Tiffin wanted $2200 for the same service. We go to pickup the coach & the driver's side mirror was broken. Didn't mention it until we did. Took 2 weeks & another "they sent the wrong mirror". Would NEVER recommend this company read more

Bought a 36 ft Denali travel trailer last sept. Pre set up was a bit hurried so consequently we had a few issues going down the road. Major slide out problem was fixed well. A few other problems were addressed also. Eric and Jessie in service at Hayden have bent over backwards to accommodate our issues. Lonnie in sales got us a great deal on our trade in but the service crew is great. Thanx guys. read more

Blue Compass Rv - RV Dealers Near Me - Post Falls, Idaho

Please read the whole comment before making your decision. I purchased a 2000 Southwind Fleetwood RV from the Kennewick location back in May of 2015 after about a month we went to pick up our newly purchased RV. When we got to the pickup location it didn't start. When we were shown this RV it gave the sales woman a hard time starting as well, but it was put off as it wasn't on the charger, she played around with something got it started, we purchased it. Anyway, after about 2+ hours they got it working and we drove home. The very next day we couldn't start mobile home at all. I called the service department and within 4 days they sent a tech guy to my home as promised (3 hours' drive from Kennewick). The tech guy was GREAT he fixed all assumed problems. That week we left on a weekend getaway about 3 hours from home. We were a little nervous taking mobile home out too far and being new to the RV world didn't want to get too daring. Our 1st camping trip went nicely no issue with the RV. After about a month of being parked in our backyard I went out to start the RV and IT WOULD NOT START. I will save you all the boring details of our trouble shooting. My husband took the defective part to a local RV place. They stated that the relay was not working and my husband's suspicion that the switch wasn't working was right because we had to play around with (turning on and off) to get the motor to turn over. Thinking back to our original experience where the sales woman had to play around with the button (aux & main switch) during her showing. We contacted the sales department and after about 2-3 weeks we didn't hear back from them, we decided to visit the location. The sales department was having trouble finding the part we needed. While in the office my husband and I conducted our own google search on our phones and were able to find the part. The service manager ordered the parts and had it delivered. We had our own mechanic install the new relay and it was determine that the wiring to switch wasn't working as well (will need to be replaced at the later time). Now having the part installed and knowing what the full issue is the mechanic was able to get the RV started with no problem. Now what all this says about Bluedog RV is that they are not perfect with their customer service and you have to stay on top of them to get things going, I believe this needed to happen partly because they had some restructuring of employees and new management taking place during our time of interactions. They didn't leave us hanging with an RV that wasn't working. Yes we had to get our own local mechanic to come out to fix the issue at our cost. I believe if we were local the service department wouldn't have had an issue sending someone out (we didn't ask). As I mentioned earlier we live 3 hours from their location. The owner of Bluedog RV seems to be an honest guy. The sales woman was very friendly and had a great sense of humor (sorry I forgot her name, she is the short hair blond and I think the only female sales person). I am waiting on one more part that was promised 3 months ago, I know I will get at some point. I believe at the end I will definitely use them again. read more

Had a great experience buying our first trailer from Blue Dog RV. Lacey Dorn was super helpful and accommodating since we were traveling from out of town. Lacey worked with us to find exactly what we wanted within our price range, no high pressure sales or upsells. The finance process was very quick too. read more

Jeff Stump in sales was very attentive and personable. The walk thru with Martin Jones was thorough,he was very patient. Everyone we dealt with was very nice. read more

We are looking for a trailor. Larry, the Internet person contacted us and was very annoying. I asked him to stop emailing me. He did 2 more times before I blocked him. He bragged about how many sales he got for this location, when I just wanted a simple price. VERY Unprofessional!!!!! read more

One yr old Solitude was having braking issues while traveling back to Indiana. Stopped at Post Falls, Wa location and they fixed the problem and had us back on the road in a few hours. read more

Our experience was great up until the day we picked up our TT. In the walk through we realized the radio doesnt work.. well we are assuming it's the radio because nothing is coming out of the speakers not even static. So blue dog ordered a radio that they said would be and overnight shipment. That was 3 weeks ago. Since then my husband and I have called multiple times to see what has been going on. At 1st it was the warranty company didn't want to honor it, then it was the person you have been working with is on vacation, then it's oh, I see it's been on order for quite sometime but COVID is making things hard and they can't track it so they have no idea when things will come in. While I understand COVID is challenging for things but 3 weeks seems extremely exsesive. I know people in the service industry and they said theres no way that's it would take that long and also that there is no way they wouldn't be able to track it. Not once has blue dog been in contact with us to touch base about anything, we've always had to call to see. The best they could do is send me to voicemail of the manger who's on vacation. Basically noone can tell us what's going on and why. They are blaming their bad service on what's convenient, COVID. read more

i have had a wonderful experience buying a travel trailer from them. I am currently on my second one. my biggest disgust is with the service dept. I turned in my trailer for a simple seal that needed to replace and I turned it in to them on the 15th of july 2016 and just got it back on the 15th of September 2016. I have had nothing but problems with the service dept. when I picked up my trailer, my batteries were completely dead. they couldn't even have taken the time to check since they had it so long. read more