Laura and Heaven did an absolutely wonderful job cleaning our home! They were fast, efficient, very…read morenice, pleasant, and professional from start to finish. We ordered a deep cleaning, and they completed everything in about three hours, which was amazing. They did an outstanding job--the entire house is immaculate and has that fresh, clean smell. We are very pleased with the service and would definitely recommend Laura and Heaven. Thank you both for taking such great care of our home!

I sent an in-depth detailed description of what I needed and my concerns and the only response I…read moregot from them was " call to discuss" That alone tells me everything

We had a deep cleaning scheduled with a *different* cleaning company for my mom who was scheduled…read moreto come home from the hospital from cancer treatment. The company totally flaked on us. Sparkle and Shine was the first company I called and Jennifer was empathetic and luckily was able to get us scheduled within 2 days. They already serve the complex my parents live in so it just felt meant to be. She was communicative, kind, and helpful. We will definitely be reaching out to Sparkle and Shine in the future!

The cleaning was ok but I wanted to be a regular customer and in the 5-6 weeks I was with them they…read moredidn't come 3 times at the last minute with random excuses why. The last time they texted me late that their daughter was in the ER the night before my cleaning. They never showed up again and I finally texted to see what was going on. They said oh we thought you were mad since we didn't show up. It was all very odd.... I pay at time of service and they saw my house in person when they came to quote. Not sure what happened.....

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

I am so happpppy with Got It Maid!!! I needed a deep cleaning bc boyyyy my house needed some…read moreloving! The owner herself came and crushed it!!! She took her time and even asked my husband and I to come up and see if we wanted her to work on anything or change anything. Nothing needed additional work she was so detailed! I am now going to book them now on!

I'm so glad I found this cleaning company! They did an amazing job and left my house looking…read morespotless. The team was friendly, showed up on time, and paid attention to all the little details. It's such a great feeling coming home to a clean, fresh house. Scheduling was easy, communication was great, and the whole process was stress-free. They were professional, efficient, and clearly take pride in their work. I've used a few cleaning services before, and this has been one of the best experiences by far. Highly recommend if you're looking for reliable cleaners who do a great job. I'll definitely be using them again

Martha is amazing! She left my home feeling like a total reset. My blinds, baseboards, floors, and…read moreeven the tub are spotless, things I usually put off cleaning look brand new. She was so thorough, which makes such a difference. It feels so good to come home to a space this clean, and I'll definitely be keeping her info for future cleanings. Highly recommend if you want your home to feel fresh, welcoming, and truly cared for!

I'm pretty picky when it comes to cleaning. I usually do it myself, but recently I needed some…read morehelp. I've tried several other cleaners in the past and never liked anyone enough to use them again. Rosa and her team are incredible! They bring in ladders, they move furniture, they get every single surface imaginable. She is always timely to respond and easy to work with. If you're also someone who likes/needs a very detail oriented cleaner, cannot recommend them enough.

We keep it tidy, but our home was due for a detailed clean--the baseboards, blinds, cabinets, nooks…read moreand crannies were all collecting dust and cat hair, and the walls and floors needed a good scrub. Cue Rosa and team! The 4 of them tackled the deep clean of my 1,000 sq ft apartment in just 3 hours. They even moved the rugs, furniture and appliances to get to our crusty corners. The apartment still smells great a day later. It's sparkling, and everything feels brighter. Rosa's pricing is fair, the team showed up on time, and they did a great job. I highly recommend Rosa's Cleaning Service.

I have used Maids 2 Order a few times now, and the service really depends on who comes to do the…read morecleaning. Based on the last experience, Seirra, came to do the cleaning, and it was an amazing experience. Even if you don't get a good cleaning crew, the customer service will take care of you and provide a 2nd cleaning or offer massive discounts.

We gave this service two honest chance but the first time we ordered a deep clean and they did a…read morebarely passable routine clean so they sent someone to go do a clean at no cost. We liked who they sent for the reclean and we thought we could continue with them if we could have the person that actually did a good job but for the theirs visit, even after they confirmed the day before that we'd get the person we requested but this morning they did not send the right person. They sent the person who did a terrible job the first time. We cancelled everything after that. Do not recommend

A Great Experience from Start to Finish!…read more We recently scheduled a deep cleaning for our three-bedroom, two-bathroom, single-story home, and I can confidently say the experience was worth every penny! For pricing reference, our total was $450+, including the additional weekend service fee. While pricing will naturally vary depending on the home and services requested, I felt the cost was reasonable for the quality and convenience provided. Michelle handled the scheduling and coordination, and she was fantastic! She was responsive, informative, and made sure we knew exactly what to expect. Two ladies arrived for our scheduled 8:00 AM appointment at precisely 7:58 AM. Talk about punctuality! They were friendly, professional, and incredibly accommodating, especially as I was still clearing a few personal belongings to give them better access to certain areas. What I appreciated most was their efficiency without sacrificing the quality of their work. They provided an estimated completion time and delivered right on schedule, if not slightly earlier. Coming home to a freshly deep-cleaned house was definitely the highlight of my weekend! We regularly maintain our home, but having professionals take care of the deeper cleaning makes such a difference. The entire experience, from booking to completion, was seamless, and I'm already considering monthly services. Overall, an easy 10/10! Excellent communication, punctuality, professionalism, and attention to detail. Michelle and her team absolutely delivered, and I wouldn't hesitate to book again or recommend them to others!

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

I'm so happy with Simply Clean OC! They did an amazing job cleaning my home and left everything…read morelooking beautiful, fresh, and very organized. They paid attention to the details and made my house feel so clean and welcoming. I highly recommend them and will definitely be using their services again!

Have been working with Simply Clean for over a year. Easy to manage, reasonable pricing, and great…read morecleaning. Attention to detail and easy to request.

Overall amazing service. Thank you Bryan for such great communication skills but to Elsa and Reina…read morefor exceptional work. They both came on time worked extremely hard at our initial deep clean. I am so happy with their service that I have scheduled bi-weekly services. Thank you again to Bryan and team!

So happy with the service we received from House of Maids!!! Elsa and Reina were amazing and so…read morefriendly!! The price is extreme reasonable for the work that they do, including all the little details!