I had been a patient at Blue Brush Dental for the past couple of years, and my experience was initially very positive. My previous dentist did great work, including several fillings she placed for me in March 2025. Unfortunately, after she left, my experience with the new dentist became very disappointing.
After having three wisdom teeth removed at a separate oral-surgery practice in November 2025, I noticed a crack in one of the fillings that had been done at Blue Brush Dental (not Blue Brush fault definitely). I went back to my regular office because the filling was still under warranty. The new dentist repeatedly suggested that the crack was probably caused by eating hard food, even though I had specifically avoided chewing on that side for quite some time because of discomfort after the wisdom-tooth extraction.
He also suggested that I had widespread micro-cracks and that my lower teeth were worn because I might grind my teeth at night. I do not have bruxism, and the wear on my lower teeth is a long-standing issue related to my bite. I did not feel that my concerns or my dental history were being properly heard.
At the first visit, I was told that the crack was small and that there was no need to replace the filling; instead, the dentist applied a small "patch." I agreed, trusting his recommendation. However, the crack returned not long afterward. More recently, pieces of the filling actually broke off while I was eating.
When I returned, I expected the damaged filling to be replaced. Instead, I again heard a long discussion about hard food and possible causes, despite the fact that I have been avoiding chewing on that side altogether. I was told once again that a patch would be preferable. When I asked directly whether the filling could be replaced, the answer was that it could, but I was given numerous reasons why he preferred not to do so, including warnings about possible sensitivity and even the possibility of future root-canal treatment.
Of course, dentists should explain potential risks, but I came in with an obviously cracked and broken filling and hoped for a clear, practical treatment plan. What I wanted to hear was something like: "This filling has failed, so we should replace it carefully and properly." Instead, I felt dismissed and pressured toward another temporary patch rather than a full replacement.
I cannot say why the dentist seemed so reluctant to replace a filling that was still under warranty, but the experience made me lose confidence in the practice. I should not have to repeatedly defend the fact that I do not chew ice, wood, stones, or hard food on the affected side. Avoiding one side of my mouth indefinitely is not a real solution to a failed filling.
This office has lost a long-term patient. I have decided to seek treatment from another dental professional whom I can trust to listen, take my concerns seriously, and recommend a durable solution rather than repeatedly patching the same problem.
Here's the image from last appointment. Does it look like it needs a patch? I think It looks like it needs a new filling! read more