We found a mouse infestation in our home and Smithereen was not only the cheapest option in KC but…read morethey had availability to come out immediately to help us. They came and instantly found the problem was a hole in our foundation. David was so helpful in walking us through where they were getting in and their trail around the house. He set up traps outside and inside and help set up all of our appointments for 3 months to check back. He is such a nice guy and our problem has gotten immensely better since they came to the house. His help in educating us the do's and don't in our area and helped make us feel better about the situation. They have been such a better help than other companies in KC that I have experienced. This has been worth every penny and I would absolutely use them in the future, though hopefully I won't have to. But I know who we are going to call if we have a problem again. I definitely recommend them!

I would not recommend this company. We had 2 rats that kept entering our basement and garage. We…read morebelieve they came from our neighbors who are hoarders and have people helping them clean out their house. We requested service in early January and bought a 30 day service package. The guy came out a few days later and set some bait traps outside. We continued to see them inside and called them back out 3 weeks in a row. The technician was very polite and we followed all the instructions we were given, but his efforts moving the bait traps around and setting snap traps had not produced the results we needed after 4 visits so we asked them for a second opinion. We'd had trouble through the process when calling for our included return visits either with them being unable to find our account, attitude from some people on the phone very clearly not wanting to help us despite being as pleasant as possible, or just not calling us back to schedule times for return visits. When we asked for the 2nd opinion, we really hit problems. We were told the operations director would call us in 24 hours when we'd call the office, but when we escalated, we could not get a call back when promised. After 4 days of this, we started calling twice a day to try to get an answer. Finally, on the 6th day (Saturday), we got a call back from the service manager who said he'd be out to our house on Monday with our technician. The technician did his first really thorough inspection that morning before the service manager arrived. He put some rock wool in a space and told us another space needed filled. The service manager looked around and, while polite, didn't have much more to offer. He promised he'd have another member of his team call us that afternoon to set a time to fill the 2nd space pointed out to us. As usual, no call. We left another message and the next day called to speak with the service manager and branch manager. We were offered more promises to come look and see what could be done, but we were done. Through all of this, we had approximately $3,000 in damages and ended up having to call someone else to do what should have been taken care of in a couple of weeks. Ultimately, we understand they can't control if a pest interacts with their traps or bait; but what they could control (following through and actually doing the thorough initial inspection promised on their website and calling us back when they promised) was not done. Within 2 days of calling a national competitor we had a very detailed and thorough inspection completed (mich more thorough than what we recieved from Smithereen), the house sealed, and a clearly defined plan to fix our problem. Please save yourself the headache and don't make our mistake. Just call someone else.

Great guys! They came on short notice, sawed into our soffit in the dark by flashlight, removed…read morethe bee colony and replaced the wood. And took the time to teach my kids a few things about bees despite the late hour. Great guys who CARE.

Todd was able to come out and diagnose a wasp and hornet issue in my fence and bushes. He was able…read moreto take care of the problem and at a reasonable price. Definitely would recommend!

Great company, they are kind and very honest! They honored their warranties and are transparent…read morewith pricing. The receptionists are great, they quickly make appointments and keep you posted on updates. This company is easy to work with and trustworthy.

we had bumblebees in our basement. First, we weren't sure what kind they were, but Pete identified…read morethem as bumblebees. The initial charge was $49 and they spent about an hour here trying to find the entry point. They came back out a week later with a Bee expert at no charge.

HIGHLY RECOMMEND Jason and his company. Jason calls you when you're due for a spray in case you…read moreforget or don't keep track yourself. There's literally no pressure if you need to wait a bit. He allows paying per service or prepaying the entire supply for a discount. He knowledgeable and patient. Very responsive and professional! Is he the cheapest? Maybe not...but I'm a firm believer of "you get what you pay for" and Jason doesn't disappoint

Highly recommend. Called over the weekend for possible bed bugs. Mike came out as soon as he could…read moreto take a look. Extremely professional and knowledgeable.

Extremely professional, great customer service and made sure our issues were addressed. Showed up…read moreas soon as the weather cooperated and allowed him to spray for wasp and ants. Would recommend anytime.

Brandon was very nice and did all the bug spraying I needed. My dog was very comfortable with…read moreBrandon being here.

I have used them in my job. This is the first time I have had an opportunity to use them here at my…read morehome. Through and efficient, there gentleman in the field are excellent.

Very knowledgeable and professional, with a good price as well. This guy knows his stuff, came up…read morewith a good treatment plan and took great care of us. So thorough - treated every room and the garage and outside. Explained all the products used - grateful for the pet safe and human safe approach! Highly recommend.

Highly recommend Bug Boys! We submitted requests for quotes to several other companies, Bug Boys…read morewas the most reasonably priced by far and was the only company that provided an initial inspection for free, so we decided to start with them. They got us on their schedule for an inspection the very next day and arrived right on time. Scott was very nice, upfront and overall great to work with. His inspection was thorough, and he took the time to explain the cause of our issues, his proposed solutions and answered all of our questions in detail. We decided to move forward with Bug Boys on the spot and they completed the first round of service right then and there. Our problem appeared to be solved in less than a week, but Scott came back 2 more times over the next 4 weeks, at no additional cost to us, to ensure things were going as expected. During his final visit he informed us their service came with a 30 day warranty, which we learned early on in our process of gathering quotes, is rare. As young homeowners, we often feel taken advantage of by service providers, but this was definitely not the case with Bug Boys. Our problem was solved quickly, and they genuinely cared about getting the job done right. The fact that their services were so reasonably priced was icing on the cake!

They are extremely professional, informative and handled the job well. They offer a warranty as…read morewell. The portal is a great way to get reminders, updates and information on the job concluded. Prior to we received an email and text message and in the day of contact as well. Additionally Bo, Jim and dispatcher are very personable and they know their jobs well!

Joe did a great job got in and out quickly knocked down all the cobwebs and wasps nest outside I…read morewould recommend Joe with rock Pest Control thank you .