Very communicative and great customer service. Our technician was great and got rid of our pest…read moreproblem quickly!

Being a homeowner means you have a list of things that never ends: upgrades, repairs, and routine…read moremaintenance always keeps us on our toes. This week's task was handling a potential infestation of rodents. Oh joy! Nothing like having your home be a home for unwanted critters, and, well, eww. Roberto showed up on time, even messaging when he was on his way, listened to my concerns, and took a look around our basement. I was relieved to find out that it did not appear as if we had a big problem, or at least as big of a problem like I had feared, and that he would look outside as well. Once outside, Roberto inspected the house and found the likely point of ingress for mice. It made total sense because the gap in the siding coincided with where the soffit for the ductwork is in the basement. He gave me quotes on the services that were available, ranging from quarterly visits to a one-time sealing of the house, and then gave me some ideas on what I could do to handle some things myself. The service charge was $99, and if you sign up for one of their quarterly services or another one of their offerings, then that service charge is rolled into part of the overall fee. I was super-pleased with that part of the arrangement and I look forward to utilizing their services. Very responsive, easy to set an appointment, and a relatively thorough inspection, all in the span of less than an hour. Great experience!

I was not sure if I needed someone to come to my place or just get some advice. I described my…read moreproblem and they told me what to do right over the phone! Very friendly and very helpful! I prefer to support family owned businesses and highly recommend this one!

Excellent service. We ended up with a problem after neighbors who had an infestation moved out and…read morethere landlord bombed the property. Needless to say it's been a nightmare. They came out and sprayed. Not just the cabinets and rooms but the entire exterior of the house and a very thorough interior spray. It took a few days but we are seeing less. But they were great when I called and explained. The office got us scheduled asap. Thanks a bunch.

well folks, this is the 1st installment of two. These folks were courteous, prompt, polite and…read moreprofessional. They answered texts and phone call quickly. answered all concerns. provided a good quote for services and had availability in their scheduling on short notice. what more can you ask for in a pest service. I spoke with Lisa and their manager and was reassured with our concerns. I hope to follow up,with the results of the treatment and services after completion. mind you, I reached out to 2 or 3 other local competitor. the experience, cost(s) and overall interactions were "NOT" as described as above.

Planet Pest did a great job getting rid of spiders and pests. I've had them come out twice and I've…read morebeen happy both times. Thanks

Ely is wonderful! Very thorough and does an excellent job. He is great and does a nice job…read moreeverytime he comes over to spray

Efficient service that's affordable. The people that come out are knowledgeable and friendly.read more

Troy and Sarah are the very best. We had a bat infestation and they came to the rescue. I would…read moredefinitely recommend them to anyone especially friends and family. Thanks so much again Troy and Sarah for making our home comfortable again. Todd & Leslie

TLDR: The Local Guy Pest Service was reasonably priced, honest, and did great work. I will…read morerecommend them to everyone! Long version: My lawn mower called to tell me he "found" a nest of yellow jackets burrowed into the ground when he ran over it with his lawnmower. Fortunately he is ok and only got stung once when they swarmed out because he started taking his weed whacker to them. It was after hours when he called me so I couldn't do anything about it until the next day. I did some research and made a few phone calls, then created a Yelp project as well. Several places returned my call and insisted on doing monthly maintenance after the initial treatment, even though I insisted I wanted them gone the first time they came and didn't want to do anything monthly. I'm not unrealistic, I know it is a HUGE hazard and a big deal to get rid of the any type of hornet, but some of the prices I was being quoted were equivalent to car payments, and the others didn't offer options without the monthly fees. I was getting discouraged by how much many places were fear mongering and trying to upsell me, so on Saturday I called up the lawn guy to see if he was still willing to get rid of them for me (he had offered to take carte of them himself, but I didn't want him getting swarmed and stung again so I told him to let me make some calls first). He was hesitant, but was still willing to do it. He was going to do some checking to see what he needed to do and how and let me know how much he needed for supplies and do it the next week. Skip ahead to Sunday afternoon. On Sunday one of the companies I had called, The Local Guy Pest Control, called me back and immediately apologized for taking so long to return my call (he had been out of town). No worries, I understand that. It is a small, local, family owned business where the owner himself comes out to do the service. Great! I love to support small businesses! How much to get rid of the problem and what will you do? (By now I had a pretty good idea of what it would take to kill the colony and destroy the nest, courtesy of bee and wasp handlers form all over the country posting videos online.) The owner showed up at my house bright and early on Tuesday, within 24 hours of me agreeing to use his service Monday morning. He was at my house for about 30 minutes and got rid of the colony, then treated the nest so any stragglers who were already out for the day would die when they returned. He was fast, thorough, and efficient. The price was very reasonable for the amount of time and risk involved in the job, AND he assured me that monthly maintenance was definitely NOT needed. He offered a guarantee on his services, so if I notice renewed activity I can simply call him back to take care of it. Tuesday night I let my lawn mower know the deed was done and that he didn't need to worry about doing it. He returned Wednesday evening to mow, so I checked in with him on the status of the nest. He reported back that not one single yellow jacket came out of the hole they were in, so all was well. SO many thanks to The Local Guy Pest Service! My mom is allergic and my dog is small, so this was literally a life-saving service for them! I will go to The Local Guy Pest Service first for ALL of my future needs, you have earned a new repeat customer with this one.

Prompt service, knowledgeable and informative, our service guy gave us a lot of info. They solved…read moreare rodent problem.

We have used Cole for years. They are super good at what they do - we have no issues and on the…read moreoccasion there has been a spot issue they have responded immediately. They are incredibly kind, flexible, willing to work for clients and - even when I screw up and lock a door that I said would be unlocked - they readily adapt and help out. Thank you Kyle and all of Cole for taking care of us for so many years.

jeff came and did an orkin pest spray, he has been with the company for quite a while and is very…read moreprofessional, he knows where to spray and put bait, we have no complaints about his ability to do his job. he is great at customer service

I had an extremely disappointing experience with Orkin. Their customer service was terrible from…read morestart to finish, and their fees are completely overpriced for the level of service they provide. I scheduled an appointment and waited around for them to show up, only for nobody to ever arrive. When I called to find out what happened, I was told the house had supposedly been sold to a new owner -- which is completely false and ridiculous because I am the owner. Instead of taking responsibility for missing the appointment, they gave excuses and showed no concern for wasting my time. Very unprofessional company with poor communication and horrible customer service. I would not recommend them to anyone.

Levi came out and found a bunch of holes where mice are getting into my basement. He plugged the…read moreholes with steel wool & caulked the hole. He explained it and showed me the holes. Very nice guy and I'd hire him again!

Matt was AWE.SOME. His customer service and communication were very professional. He clearly loves…read morewhat he does, he's so knowledgeable, and I learned so much from the experience. It took a little effort but, in the end, four baby racoons and their mama safely exited my attic and are off in search of a new address. Very humane. Pricing was very reasonable. This is a terrific company with absolutely great staff. Highly, highly recommend.

I started using this service four years ago in 2019 and cancelled the service a week ago. When I…read morefirst engaged them they were Joshua's Pest Control. I don't know if it was just a coincidence, but with the name change there was a distinguishable downgrade to their service. Before I cancelled the service, I offered them an opportunity to comeback and do the job that was expected. We set up an appointment for the following week. I was sent a text or email stating they would be back on a specific day and given a time frame of between 2:00 pm and 3:00 pm. I waited until 4:30 pm at which time I called them and canceled that appointment. The next time I called I asked them to delete my on file credit card and asked for half of the payment, since they did a half a _ _ job. I was told that wouldn't work for them. Use them at your own risk.

Was a satisfied customer for 14 years. Upon termination this company became the most anti-customer…read morebusiness I've ever worked with. Multiple people in my neighborhood have had the same experience. Strongly advise avoiding this company.

This company goes above what you expect. Very knowledgeable, honest and pricing is very very good…read more I will never use anyone else. Hampton Condos.

If I could leave 0 stars I would. Had them spray our home for over 2 years. My wife got bit by a…read morespider so I called them because they missed our quarterly appointment with us in June ( only to be told that I didn't respond to their email, which is BS). They have missed a couple of appointments in the past because of their scheduling errors. Only to be told by Mark that we should go our own ways because they didn't want to take the blame and comp my account. Piss poor service from my stand point ! I would not recommend their company to anyone looking for a pest control company! Very unprofessional the way they handled customer service. My final note would be that Braden would come out in his own car and pull a backpack sprayer out of his trunk which is also very unprofessional in my book. But I never complained and always paid on time. Hope the world sees this review and your company goes out of business in the future Mark! Thanks for being an ASS.