I drive from Tustin for this... I really like this car wash. Why? - The price is right. On the gas and the wash. - The wash system actually does a good job on the car. - Strong vacuums. And two of my absolute favorite things... - Dry towels free for use at each drying stall. - Air compressor. An absolute must to blowout the nooks and crannies inside and out. I give this 5 stars. Will come again. read more

Blu Express Car Wash - Vacuums - Car Wash Near Me - Placentia, California

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If you get the 16 dollar Carwash, the rollers don't go down to dry your car and windshield. If you get the 18 dollar Carwash, they do. That's absolutely wild! Having to pay extra to dry the car is insane. The employees insist on helping you pay so they can pitch the monthly memberships. Their practices are shady and misleading as they're asking you to sign up and do their free trial. This place is garbage. read more

5 negative stars, if I could. MAJOR DISAPPOINTMENT from 3 years ago, that the staff now have zero customer service skills. My most recent experience at this place was extremely discouraging; the so called "manager" Luis Gonzalez (most likely fake name) shady wearing fake Burberry attire individual was rude and demeaning. On 5/2 around 3 p.m. I went to wash my car and the youngster employee opened the large metal trash doors, failed to secure them, damaging my car's door. Instead of taking ownership and having a calm demeanor he came with a bottle of thinner to loudly say that there was already damage to my car and that it was only the paint. There was damage to my car, I will not deny but I have pictures of the specific damage that the blue door caused so asked for the carwash's liability insurance for record-keeping but he blatantly refused walked away and said to call the police if i wanted to, which to me was uncalled for, there was zero need for the police to come and waste their time on such a minor inconvenience hut because he said multiple time "call the police" multiple times, i did and they came, which was appreciated. If that subpar "manager" would not have been so abrupt and ignorant, Blu Carwash would not be dealing with this. If the owner sees this please send him to customer service training, he is costing you customers because after this incident I am canceling my monthly membership, as well as my family's, I am actively searching for a new place that respects customers. read more

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Very disappointing and irresponsible service. My car was only 29 days old when the rear windshield wiper was broken during the automatic car wash. I reported the damage immediately, but they said they were not responsible and refused to discuss the matter any further. I repeatedly asked to speak with a manager, but was told the manager was never available, and they continued to refuse to address my concern. On top of that, the blue-colored car wash soap was still left all over my car, and there was still foam left inside the gas filler area. When I asked them to clean it again, I was told that they only clean the car once a day. I understand that accidents can happen, but refusing to take responsibility, refusing to communicate with a customer, and leaving the car poorly cleaned is extremely disappointing. I would not recommend this car wash. read more

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Be aware this place , like a scam . I got charge every month when I'm not sign up for member. I'm Just stop buy to get regular car wash . I Can't call or cancel member , my house too far away to drive there to talk with them in person read more

I decided to stop by for a car wash while waiting for my son's tennis match. It's a standard drive-through wash, and the facility looks clean and well maintained. The process is simple and efficient -- you pay, drive into the tunnel, and a few minutes later, your car comes out clean. I was very happy with the experience and would definitely return whenever I'm in the area and need a car wash. read more

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My wife and I both have memberships here for our cars. Today, my wife's rear windshield wiper was broken while her car was going through the drying section. When I brought it to an employee's attention, the young man I spoke with was extremely rude and dismissive. He told me they take no responsibility for any damage that occurs while the vehicle is going through the machinery. What was even more disappointing was the attitude I received when simply trying to address the issue. I also asked to speak with a manager, but no one has called me back. As paying members with two vehicles, I expected much better customer service and at least some effort to address the situation. Be careful when bringing your vehicle here, especially through the automated machinery. read more

This place used to be good, I especially liked that they provided free towels to clean/dry your car after the wash. However, during my most recent wash, I got signed up for the membership and was charged $40 - nobody told me this and I never agreed to this! Beware, they are just trying to scam you into their membership now! read more

Needed a quick wash while I was in the area and found this to be the closest. The location is easy to get to and someone was at the gates right before the car wash to assist with selecting which wash and providing a wipe for the dashboard. I chose the base option for $10 and at the start of the wash, there was an attendant with a brush that scrubbed down the back window. Not the greatest, but the car came out acceptably clean. I've been to better that were similarly priced. Of the two vacuums I had access to, one was broken missing the attachment so I had to vacuum with just the tube. The towels were well stocked and clean. Overall acceptable for the price IMO. read more

I'm having the same issue of not being able to cancel a membership that cost 40$ dollars?! The kid upselling me was very persistent so I signed up since he said it would be easy to cancel, I didn't realize how expensive it was and the fact that it wasn't even a good wash. They've charged me twice already, and I've been trying to call but their voicemail is full. Shady and sketchy. read more

I was pressured into the subscription (it was going to cost less than getting a single car wash). I was assured I could cancel. I have called, emailed, and submitted on their "contact us" page, but they will not respond or cancel my subscription. Each month I have to dispute the charge with my credit card company. DO NOT SIGN UP FOR THE SUBSCRIPTION SERVICE!!! read more

I never received a call back or my refund that I requested. Th kid at the front said he needed a manager to do the refund, the manager or owner never called me back. I'm never going back there again. read more

CHECK YOUR BANK/CREDIT CARD STATEMENTS I went to this car wash on September 9th and was aggressively pressured by an employee to sign up for a monthly membership. I said no multiple times, *very clearly*, before he finally let me proceed with a one-time wash. Fast forward to October 20th: I came back for another wash (my first visit since September), and the gate automatically opened as if I had a membership. When I asked the manager to check, he confirmed that I had indeed been enrolled in a membership on September 9th... without my consent. The manager was apologetic, cancelled the membership, and said if I'd been charged he would refund me in cash. He also gave me a free car wash for the inconvenience. When I checked my statement, I found two unauthorized $28.99 charges (September 9th and October 9th) from "BLU EXPRESS CAR WASHPLACENTIA CA." I went back for the refund, but the manager was not there. The employees who helped me were really kind, but they could only locate one charge. After calling the manager, he said he'd only refund one month. I showed proof of both charges, and after some back and forth with the manager, he agreed to refund both -- but only if I paid for the "free" wash he'd already given me. So now I've had to open a fraud dispute with my credit card company to get my full refund. This is extremely disappointing. I had always liked this location, but after being signed up for a membership without permission, and then being given the runaround when trying to resolve it, I won't be coming back. Be very careful here, and please check your statements! read more

Blu Express Car Wash - Fraudulent $28.99 charges starting September 9th. - Car Wash Near Me - Placentia, California

Recently, I realized just how dirty my car was so I decided to stop by this car wash after finding it on Yelp. Apparently this car wash has six dryers compared to the usual four at other places which helps reduce water spots on your car. In addition, they have 22 free vacuums available for customer use. [Special note]: Be sure not to activate the 'brake hold' button as this will prevent your car from moving through the wash. The wash process is not responsible for antennas, wipers, mirrors, spoilers, roof racks, moldings, non-factory-installed items, or truck beds (which must be clean and empty). [Price]: $8 for wash & dry. $12 for wheel deal, $16 for manager's special which includes express wax & shine (most popular), and $20 for Ceramictude (best value. They offer unlimited monthly wash club starting at $9.99 per month. [Process]: I chose $16 manager special and I didn't encounter issue with credit card payment at the automatic gate. Car must be in neutral position, wipers off, foot off pedal, no brakes, and no steering. The whole car washing process finished in 5 min which was pretty quick and I spent rest of time just vacuuming. Please note that it's probably the best to vacuum before sunset otherwise you will be using flashlight from cell phones while vacuuming. I chose the $16 Manager's Special and didn't encounter any issues using my credit card at the automatic gate. During the wash, your car must be in neutral, with wipers off, feet off the pedals, no brakes, and no steering. The entire car wash process took about 5 minutes which was pretty quick. Afterward, I spent 15+ minutes just vacuuming my car. Even on a Saturday afternoon, I was able to take my time using the vacuum without feeling rushed as the vacuum station was about 75% full. One tip is trying to vacuum your car before sunset as I ended up relying on my phone's flashlight due to dim lighting. [Conclusion]: Overall this was an efficient and quick car wash service. read more

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Signed me up for a membership I never agreed to, even spoke with employee after wash and he told me it wasn't a membership, was just charged 40 bucks and I don't even live in that area, horrible service will be reporting. read more

I've been coming here since it opened and price has been going up while quality of the wash has gone down. Just paid $10 for the cheapest car wash & my car was still dirty & wet after. read more

Yes, I do want a scrub A scrub always gets the dirt off of my car... Wash under 5 minutes caught my attention, you got me! I took longer vacuuming the car. There was a person who scrubs your windshields both front and rear. As well as a person who dries off excess water which is very helpful. Pay like any drive thru you have wash options. Very similar to other wash prices. Plenty of vacuums as well as air to wipe off any other water beading on your car. They also have mat holders for you to really clean between the cracks. Located right off the 57 freeway exit Chapman and on Placentia. Thanks for saving me from washing my car in this heat. read more

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went in for a car wash in May10 , choose a $ 10.00 car wash, went back for an other car wash on Aug 9 , didn't have to use my credit card, they scan my license plate and let me in. it was wired, so I came home and check my credit card statement , find out they been charging me $ 39.99 each month starting from July. I didn't even know anything about it. trying to dispute with my credit card company, they told me I had to cancel it with Blu Express first even though I did not sign up with them. because it is a recurring payment. This is very bad, they keep your credit card number and charge you without your consent. I will go ask them for a refund tomorrow, but please check your credit statement make sure they don't charge you with out your concern. read more

If I could leave zero stars I would. Guy near the pay stall tried to convince me to buy their $40 a month subscription, I said no because I was just passing through the area and just wanted a one time car wash. Thought nothing of it, then a month later of recurring subscription for $40 shows up on my credit card. Every time I try to call their mailbox is full, there's no other way to contact them. Don't reply to emails. I dispute the charge, and another one comes up the next month, it's been several months now. No other way to contact them. Terrible, scummy business practice. The car is not even good. read more

Car wash was fine but they try to get you to sign up for the monthly membership with shady tactics. Pushy/rude when you say you do not want to sign up for the monthly membership. Uncalled for attitude for someone who is just passing through and does not have a use for the membership. read more

I know this reviews going no where but multiple times one of the workers (tattooed, probably the manager/ owner's son) tried to harass me into getting their monthly membership. This last time he or whoever really hit my last straw, he told me they had already registered my license plate and offered a "$10 premium wash" (normally $20+). When I asked if this deal would enroll me in a subscription, he admitted it would, but only after I specifically asked. He never mentioned that upfront and was clearly trying to sign me up without my knowledge. Stop trying to scam broke college students that clearly don't want your extra bs charges to deals with. Scummy establishment. Edit: You also always have to search for towels like an idiot. read more

Last Saturday around 8:30 a.m., I had my car washed here. When I came out of the car wash tunnel, I noticed that my rear wiper was missing. An employee named Alex told me there was no manager available and that he couldn't do anything, taking no responsibility at all. Then he picked up my wiper from inside the car wash and claimed that it was "fine," which was completely unreasonable. When I tried to put it back on, it was loose and would not fit securely, leaving the wiper unstable. Yet he still insisted there was nothing wrong. I also filed a complaint through the website, but I never received any response. This car wash is completely irresponsible. They don't care if your car is damaged, and they make no effort to resolve issues. I strongly recommend that others stay away from this place. read more

Blu Express Car Wash - Lost rear wiper - Car Wash Near Me - Placentia, California

I brought my car in here on 06/22/25. Brand new Land Cruiser. I paid for the $16 wash with the assistance of Josh. Drove through with a fairly clean car, and exited with a cracked windshield. I advised Josh who said the manager would reach out. No one has contacted me. I called the listed phone number, no one answers the phone. This is not the way to conduct business. Definitely would NOT recommend. read more

This place has become questionable...I had an incident where my windshield wiper was broken during the wash and they were supposed to follow up but never did, when I tried to follow up there was never a manager available. Figured I'd give them another try, this time I go to pay and they tell me it's 10 dollars and I ask to clarify and the person was like yes it's 10 again I ask him to ensure it's only 10 and nothing else, states yes. So, I give him my card and then he proceeds to tell me that I will be charged 39.99 a month and must cancel within 7 days...mind you I asked to clarify 3x's this is shady/deceptive business practice. read more

Arrived at 1 o'clock. Was told by the cashier that the business was closed for 2 hours for lunch. However the car wash attendant said that the business was open. they appeared to be open for customers that were non white only read more

Been going here for several years. I had to cancel membership because my car was in the shop. It's been about 3 months past and now I'm back. I wanted to sign up for this special but they told me this deal is over and no longer available. The signs are everywhere and at every drying station in the lot. Is this false advertisement? read more

Blu Express Car Wash - I like this place. $20 gift card gets you a free wash. It you don't want to get a membership, it's the best value for your money! - Car Wash Near Me - Placentia, California

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Great car wash for a reasonable price! They have great workers who help you dry your car after and vacuums you can use on your own for interior cleaning. read more

Blu Express Car Wash - Car Wash Near Me - Placentia, California

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I've been using this car wash for a few months. They have self-service to pay for the wash, there is a person there too . They will give you a wipe for your dash and a air freshener. There is a person to help guide you inside the car wash. Most of the time they will hose off some of your vehicle. One time there was a guy who used a brush to clean off the dirty areas of my car. They have a good number of vacuums to use . I think the price is reasonable. read more

The quality of the car wash was has been declining. About 2 weeks ago an employee with a broom-style scrubber broke my camera. The owner never reached out, employees were not knowledgeable enough to assist. When asked why scrubbing is even required, they (an employee) responded with "the car wash doesn't clean or dry well enough." Real shame, I had the monthly managers membership for almost a year with 2 cars. Both canceled. Save your money and get a better wash elsewhere. This particular car wash is not worth your hard-earned money and time. Especially with bad ownership that reflects in the equipment and employees. read more

Blu Express Car Wash - Broken camera from car wash employee, not even car wash equipment. - Car Wash Near Me - Placentia, California

Be careful they run your card every day even when you tell them you don't want the service. Plus they never answer their phones or respond through emails. Very disappointing. read more

Blu Express Car Wash - Clean and fast self service. - Car Wash Near Me - Placentia, California

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.9I went through the wash only lane. there was no one around to take my payment. the gate opened and I drove through and I asked the washer why I didn't pay. a week later my bank account was charged $39.30I never gave them a payment debit card. I don't know how they charged my bank account. read more

I'm getting my car detailed in a few weeks, but it's filthy and I couldn't put it off any longer. For $8 this is a great place to get an inexpensive quick and dirty drive through car wash. They give you a wrapped dashboard wipe and air freshener with every wash regardless of price. And as with most car wash places of this type, there are two higher price options that give you more add-ons such as waxes, sealers, tire gloss, etc and they also have a monthly membership option. There are covered parking spots to dry off your car afterwards and each station has vacuums on both sides of each spot. The blow dryers work pretty well, but don't forget to bring a towel to dry off the remaining water off afterwards. read more

So I went to get my car washed and decided on the 20 car wash. The guy helping me tried convincing me to sign up for the monthly membership which I declined. Well upon checking my bank account, I realized he charged me the 20 and the 39.99!!! I did not authorize the 39.99. Tried calling them to dispute it but they never answer. Had to go thru the bank and reported it as fraud which it was. Never going g back again read more

They will try to convince you to sign up for the "managers special" and tell you that it is super easy to cancel. They do not answer their phone. You must actually go there to cancel, despite what they might tell you. DO NOT SIGN UP FOR MONTHLY RENEWAL! read more

The wash is okay depending on when you go. My main gripe is trying to cancel a monthly subscription . Their website is faulty as they are to respond with 48 hours to emails which doesn't happen. The phone voicemail is full. How can you cancel if there's no response? read more

I used to come here because they offer towels, but after my visit yesterday, I won't be back. The employee was extremely rude. I understand you're doing your job by pushing memberships, but I'm not interested. Even if it saves money, no thanks. read more

I've tried canceling my monthly subscription 5 times now. They almost never pick up the phone and continue to charge me even though I've sent emails and have canceled over the phone. Now I have to change my card numbers. Do not go here. read more

I have been happily coming here to get my car washed for nearly ten years and have only had positive experiences. Today, however, when I asked for the standard "good wash", the employee said he was offering me another service at a discounted price because "my car qualified", then AFTER charging me informed me and gave me the details that he had just signed me up for a membership. I had/have no desire to have a monthly subscription and felt tricked into this subscription that I will now have to go back in a few days to cancel. I do not wash my car more than once a month, and can not be convinced any membership would be beneficial to my situation. Reading the details that I was not offered until it was too late, I am very upset and now considering finding a new place to wash my car going forward. It saddens me that a place I've been loyal to for so long has begun to trick people into these memberships (I assume in hopes they'll forget they're being charged.) read more

The service here is absolutely terrible I went and got the membership for "unlimited" car washes and the membership is definitely not unlimited the wash was subpar to say the least. I had fresh bird poop after a wash it was still there not as pronounced but I wanted to get that off plus a few areas near rear quarter panels that still had dirt so wanted to just run it though again I was sure that was going to get rid of it but they wanted to charge me an additional 20$ and then when I complained and said I have the unlimited car wash service why would I have to pay an additional 20told me that not unlimited and I can leave if I don't want to pay canceled my membership immediately the car wash seem decent and as someone who loves having a clean car this was a disappointment read more

This company gave me a subscription upon arrival without my consent that costs $40/mo. I have only been one time. I am a young college student, I don't have that kinda of money. I have tried to contact them multiple times to cancel it but they have not responded to any of my emails or phone calls. WHATEVER YOU DO, DO NOT GO HERE UNLESS YOU WANT TO BE SCAMMED OUT OF YOUR MONEY!!!! read more