Your how-to video's on Youtube allow me to fix my appliances by myself and your parts prices are…read moreequal or less than the manufacturers.

My dryer went down last week... not a good week. I figured I would try to fix it myself since I've…read moredone things like this before. I went on the APP website and I reached out to tech support. Excellent customer service, very helpful and knowledgeable people. They guided me through the troubleshooting process, and we found the culprit... the thermal fuse. Loved the patience they had with me. They gave me the part number, I ordered the part on their website (Great value), 2 days later and the part was at my door (Really fast delivery.) I was able to finish the DIY project without breaking the bank, dryer works, wife is happy, everyone wins! Definitely recommended, they have various warehouses everywhere and they ship across the US. Perfect!

Buyer Beware! My 78 yo mother who is trying to live off social security was charged $3.99 per…read moregallon (!*?*!) this past winter in Chattanooga (compared to the highest price of the year charged by Holston Gas of $2.49 and Amerigas highest price of $2.79 What caused me to research the prices was when they chose to till her tank again in early June when we still had almost 100 gallons in the tank. Now the tank is completely full all summer through the heat - she won't need it till it gets cold again in October

The people are nice enough but the furniture is not good I bought a Double reclining loveseat and…read moreit is so uncomfortable I can't sit on it

BEWARE: Badcock Furniture Cleveland, TN Location. After the first set we bought broke and was…read morerecalled from this location, Walter was very friendly in helping us find the perfect couch for us. I explained that we have animals in our house and that a leather couch and loveseat would not be good for us. He then explained the 3 year extended warranty and that it covers cat scratches. I could not believe what I just heard so I had to ask again. He said that it covers scratches, accidental tears, spills, etc. So we decided to pay the extra for the 3 year warranty because we fell in love with a leather set. After not even a year, I called Protectant (3 year warranty company) and the lady informed me that they do not cover cat scratches. I was very upset because my young furry children did indeed scratch one of the pieces. I called the store, tech came out. I also asked for my refund of the 3 year warranty and told the owner of my problems I experienced. He told me that I can only get a prorated amount because I have had access to the warranty since March 2018. I called corporate and they said that they could not do anything since he was an owner. Another corporate tech came out last Friday but was suppose to come out that Thursday. No one called to tell us that he had a family emergency Thursday and could not be there. So today I called and talked with LeBron (owner) again and he informs me that since the couch has cat scratches on it that it voids the warranty and that it is now up to Quality Assurance to get a Exchange approved. I then also asked about the 3 year warranty refund status. He said that there was a glitch in the system but fixed it last Tuesday. I NEVER GOT A CALL! He then asked if I would like him to process my refund today. At this point, I'm furious. I said yes since you were suppose to process it 2 weeks ago. I told him that I will never use this company again. His response was rude and that he had a note that I would never use the company again and that he also has it noted that I wouldn't even walk past the door. (I never said that I would never walk past the door) but after today, YOU BET I WIL NOT! Bottom line I was lied to from the beginning and this is how they treat their customers.

Buyer beware!!! Bought stuff for pickup and they didn't…read morebring it out. I had to call them wait an hour. Then a week later found my name and phone number on a random cart inside. Then day before yesterday bought two brand new Air Conditioner units. One is clearly NOT new!!!! Bashed and wear marks.

Home Depot is Cleveland's newest home improvement warehouse. The workers to me are little less…read moreknowledgeable than their competitor but are very willing to help you if you can find somebody. The parking lot includes an Outback Steakhouse and an Ihop and a Verizon Wireless store. Anyway, they carry different products than the other store. There's also not as many people shopping as other home improvement stores. It's a little bit vacant every time I go it seams. However, checking out is very fast and easy as there are never any lines.

Rremember that only one person is working right now at Mike's Maytag. Great place to go to get an…read moreolder part when you're trying to keep that old stove, washer, or Dryer going. They also sometimes have old repaired machines for sale. COVID been hard on small businesses. We've used them for more than 20 years. Never disappointed. Thanks.

Do not buy here! Their own repair guy says that they never ever check their appliances when they…read morecome in if they're running they are going to be put on the floor immediately to be sold. I bought a refrigerator a little over a month ago and it has not worked from day one it freezes everything I continuously put the temperature up and up and up but that did not fix it. The repair company said they would be out last Thursday before 2 o'clock as I had to leave for a flight by 3 PM. They called at 2 o'clock said they were on their way which was obviously too late. I gave him all the model information and everything he needed so he could "order parts" he came Monday was supposed to be back on Wednesday to repair and of course we heard nothing Thursday heard nothing I finally called them and it seems that they aren't available to come out for another week so not only do they sell garbage but they continuously lie to you as they own both companies! Pretty bad when none of your own employee tells the customer that you sell garbage. So instead of doing what's right and getting someone out immediately they've only offered to refund my money which obviously doesn't help the situation I'm in at all!! So my biggest mistake was not to look at the reviews prior to going there. Check out the reviews you'll see exactly what I'm talking about they have an average of one star everywhere and this would be why!!! Oh and the owner is on vacation and too busy to take care of some thing like this. Beware!!

Heads up. You have two clients that are moving and they trying to keep your furniture. Lewis 1909…read morewhite street. Don't believe what they say. They are moving in the morning. Get there today!! Or you'll never see them again!! They'll be leaving asap.

From the owner: Appliance, Furniture, Tv's, Electronics Rent to Own. Now renting Lift chairs and Mobility Scooters.read more

This company and tel # (1-800-688-9900) were listed on the warranty information for my Maytag…read morerefrigerator. I called them at 3:55 pm (Pacific time) on a Monday and *was on hold for 31 minutes* before I called it quits and hung up.

Excellent service. Very professional. Our HVAC stopped working at the beginning of a cold snap…read more Dakota came over and explained that we needed a replacement unit. He gave us information on the various brands available and his perceptive on the different ones. We chose a GE unit. Dakota was able to obtain the product and necessary parts. Our new unit was installed and we are very pleased with the service and product. We were happy to go with a local company.

From the owner: We are honored to be one of the first HVAC companies around serving our community for over 30+…read moreyears!

A high-value company with good service and great people. The associate Josh was helpful, guided us…read moreto select a quality product, and sold us on the experience. I look forward to the next purchase. -your tall friend ML

I had L & B appliance repair my washing machine on December 8 2023, costing $208.00. The repairman…read moresaid that would give me a couple more years use. 3 months later on March 15, I realized the washer was having the exact same issue, it could not spin the clothes. I called them and was told they will not warranty the repair past 30 days. The employee Josh was very rude and condescending, telling me whoever is doing the laundry is overloading the machine. I am 57, I know how to wash clothes. When I asked to talk to Tim, who I thought was the manager but apparently is the owner, he said I wouldn't like to hear what he had to say, he would be even ruder. I would never recommend this company to fix any product.

I have used Stoney's for several years now and always had great service and fair prices…read more I highly recommend them.

Perfect diagnosis of my fridge. Upfront cost and easy to work with. Highly recommendedread more