horrible experience! what is stated in the description of the ad/flyer is not the case at all, information is completely unorganized and unprofessional, it states it starters at 7am,my husband and i showed up at that time along with many others, we waited around until about 9-9:30am with no one to actually give us a valid answer on when we will start or what we will be doing. the ad also stated that we would intake to a "real" ranch experience..ride for a few hours return to grab lunch and help around the farm, ride agin for another few hours and then finish with a real fire cooked dinner.
HA that was not the case at all, FIRST; like i said we waited around in for 2 1/2 hours with no one to answer our questions on why the information was wrong, the staff also stated that we did not pay in full(which we did!!) so we had to go through the has sell of finding and printing our bank statement stating that we paid!! , SECOND; when we actually did get to ride the staff put us on to the wrong trail ride(the trail ride they put us on was for couples and first trailers which only lasted about an hour), this was making us separate from our group completely (for what reason?? i don't know!!) THIRD; when we returned, we were told that since we did actually get to ride that wrong ride we would sit out on the next ride so that the others would get a chance to catch up on riding times...it wasn't even our fault that we were put on the wrong trail ride! at this point we were pissed but we agreed, grabbed lunch and waited for our next group ride to start..about 2 hours later in the day. FOURTH: we finally get with our original group and head out on our second big ride of the day...about ten minutes into the ride my husband and i are cut off from the group and lead down another trail...to find out we were being taken back to the ranch!! when we get back we raised hell demanding an answer why we were cut early from the group and taken off the ride..??? the staff stated, because we already got to ride for about an hour on the first ride (the wrong trail ride the put us on, it wasn't fair for the other riders) so given this..my husband and i have only rode once that day for one hour only..on the wrong trail ride, while the others were taking out multiple times for about 2 hour ride per outting. so when i questioned and made a point the staff didn't really have anything to say but I'm sorry and when i asked for management she was "busy", never gotten back with me or has refunded our money. PPSSHHH crock of shit a huge waist of time and 190$, as an experienced rider myself, have been around horses my whole life, the horses lacked correct care and riding practice, a few horses had severe eye infections and rub burns on their stomachs, this really makes me upset. please do not waist your time on going here read more