I will never take my animals to BloomingPaws Clinic Resort Spa in Bloomington ever again and I do…read moreNOT recommend them either. Saturday I got the daily picture update from them (that I had to pay extra for mind you ) and noticed Thor had a little poop on him. Nothing strange because Thor is notorious for rolling in poop so I didn't think anything of it. Monday morning 2 DAYS LATER I picked him up and he smelled terrible and was COVERED in poop (more than in the pic Saturday). I even made a comment about him having stuff all over him and asked what he got into and they said, "Probably everything" and left it at that. So he spent 2 days with poop on him and no one did anything to clean him up. We immediately took him to get a bath and Thor was wimpering and whinning the whole time. The groomer pointed out that his neck was completely rubbed raw down to his skin with fur missing. When we dropped him off they make us take his collar and leash so they used one of theirs on him while he was in their care. We immediately called them and was told a manager would call us. 10 minutes later we got a text message from them (not a call) basically saying this was not the standard they strive for. I told them they needed to call me because a text message is not it. The manager called and reiterate the same thing as a text and even went as far as to say that the reason his neck was raw was because they had to spray him down a few times and when it gets wet under a collar that can happen...if you KNOW this can happen "to a basset hound" why would you not dry them off to prevent the skin from becoming raw and a possible infection?!? Also, we have boarded him and taken him to Doggy Daycare numerous times before and never ONCE have we ran into this issue so don't feed me that bullshit. The manager did offer a complimentary bath and an exam on the house for Thor but if you think for one second I am ever trusting you again with my animals you've lost your damn mind. We took him to have him checked out at a vet we trusted 1.5 hour away to ake sure he didn't get an infection on his neck. Today (Thursday) I spoke to another manager and the interaction was ridiculous. First she started the conversation by asking what I think they could've done differently and then blaming the entire thing on "miscommunication" instead of acknowledging that they 100% neglected Thor while he was in their care. I got a partial refund after I asked about compensation but they have also since blocked me on Facebook after I tagged them in a post about our experience. Both managers response to this was disgusting and lacked any credibility. They are 100% trash and I do not recommend anyone send their animals there.

First of all, I want to say that the veterinary side is one my friends have had good experiences…read morewith, but they have dogs. Not cats. I took my cat in to be seen because he was fur mowing, and I wanted to know how to prevent that so he didn't have to live the rest of his life coned. This was quite some time ago, but I've since decided this may be important for other cat owners to consider. When we (Me, my husband, and our cat) initially entered the building, we were brought back to a room and waited to let him out of his carrier. When someone walked in, a vet tech I presume, she was gentle and very loving with our cat. Why the one star? After she left, it was not her who treated my cat. Instead walked in this doctor that immediately made my cat flick his tail. When I asked what we could do, she lied to me about there being no way to skin test my cat (you can do skin scrapes, I know because I brought him to another vet). She then said she needed to do 500 dollar blood work instead. She said she had found fleas despite us using a preventative, and instead of her suggesting a stronger one she sent us home with an anti itch moose that didn't work. We didn't do the blood tests because we knew something was off, especially when she brought in a small rag to hold my cat down for a vaccine (he is a huge cat) and he ended up clawing her and she lifted him by the scruff (not healthy for a 17 pound cat, btw! Yes, that is his healthy weight. He is tall!) We brought him to arlington, who not only gave us a strong flea preventative, but sent us home with actual medicine (steroids) to help him heal any infection he had gotten from prolonged fleas. Every since then, he has been healthy and not itchy. No thanks to bloomingpaws for that.

3.75 Stars: Every staff member I have encountered in my…read moredog's visits have been very nice and patient. But why are there five cameras in the lobby and no cameras where the dogs are? I would like to be able to check on my dog via an app linked to a camera system. Also, wanted to see the facility before I left my puppy overnight and had to schedule a tour. It would be easier if I could just have seen the back of house without an appointment. Lastly, they charge $27.50 if you are late picking up you dog. And while expected a small fee, I did not expect a big fee and I also expected to be told, not just see it on my invoice. That's outrageous! No one time courtesy or grace given here.

Have brought five of my dogs here for over 15 years, the only place in town I entrust to care for…read moremy furry family members.

Just completed another wonderful vacation where I didn't worry about my cats thanks to PAWSome…read more Courtney is so wonderful. I get daily updates and PHOTOS so I know the felines are doing well while we travel. All of my directions are followed and I return home to a clean house and happy, healthy pets. Courtney is kind, professional and courteous and she maintains great contact. It's so wonderful to travel to see family and not fret over the pets. I can't recommend PAWSome enough.

Really couldn't have asked for anything more than Finn delivered. She stopped over 3 times during…read morethe day, gave the animals food, water and medicine, then took them for a walk. At the end of this, there was an excellent writeup and pictures of the activities. Cannot recommend Finn / PAWSome high enough. Would use again without reservation. Thank you!

Best pet sitter I've ever had! I use lamplight on a weekly basis. Lucy is amazing with my dogs and…read moretreats them as her own. She goes above and beyond and also keeps me informed with how they are while I'm away. I don't know what I would do without Lamplight. My dogs couldn't be happier being in their own environment while I travel. Top notch pet sitter!

Lucy is a miracle worker! She is so great with the pets AND their people. Lucy was recommended by…read moremy vet as she used to work with them. She is a veterinary tech and I know my babies are in good hands while we travel. Lucy is not only knowledgeable but very kind and empathetic. She is available for hospice and medical care for pets, too. I love that when we travel I receive text message updates letting me know my kitties are doing well. If there was an emergency with the cats I know she could handle it. Reality is, leaving your pets in the care of someone else during travel can be anxiety-provoking. With Lucy on the case that anxiety goes away. I had one cat who was getting close to the end of his life and Lucy's visits allowed me to feel comfortable about leaving so I didn't miss Christmas with my parents.

We moved to Bloomington in February 2016 and didn't really know anyone in town. Wanted to go up and…read morespend Easter with family in NW Indiana but had to find someone to take care of our two older cats. Not super comfortable asking our new neighbors or friends of a friend, so we shopped around for professional sitters. We had read about Bloomington Pet Sitters in Bloom Magazine and checked out online reviews. We called Russell and he came by and took detailed notes about our cats care and feeding. He was very easy to work with, it was like talking to an old friend. He made us feel very secure and gave us peace of mind to go ahead with our travel plans. The folks who took care of our cats did a great job, everything was clean and tidy when we got home. Mail had been brought in. They left a sweet note about the cats. The price they charge is very reasonable and they just leave you a bill on the last day of the visit. The other thing we like is that if they do not hear from you that you are back, they will go ahead and keep coming to take care of your pets. This is great if you get stuck at an airport or have some other travel delay. We look forward to using Bloomington Pet Sitters whenever we travel. Great local business!

Bloomington Pet Sitters has cared for my three, now four, cats over the past year and three months…read more I travel a lot for my new job, and was deployed to Puerto Rico for six of those months. Of course, I was nervous at first. I had never used a pet sitting service; neighbors and family had always stepped in the few days in the past, here and there, that I was away from home. Like many, my pets are my family. Stacey provided the reassurance I needed, by replying to my messaging, and overall communications were excellent. When a kitty became ill, they administered medicine. And, in fact, even took one to the vet, with my coordination from afar. When food and kitty litter ran low, they shopped for the same brands, and just added it to my bill. I could not recommend them more. They have provided the peace of mind I needed so that I could go off and do what I needed to do. Kitties and I are together again, but I just wanted to write a short note of appreciation.

Our dog has a history of separation anxiety and is notoriously difficult at kennels, going into a…read moredepression and refusing to eat or drink. He stayed at Wayport for 12 days recently and did just fine! These are, quite obviously, dog people. They know how to deal with nervous dogs and clearly love what they do. I'll recommend them all day! So glad to have finally found a kennel for our boy that won't cause us worry!

They are great! My pet did not want to come home! Great and accommodating staff. Seemed very…read morecontent there!

We boarded our two dogs for nearly two weeks. The facilities were clean and spacious. I especially…read moreloved the fact that they were not in crates at all... instead they were inside their own room which had beds and toys. It was very cozy for our two babies. Ms. Kathleen sent us pictures of them playing and relaxing when we requested and let us know how they were doing. I'm so thankful that she provides this kind of care for our two so it helps put my anxiety at ease when we have to go out of town. Ms. Kathleen was very knowledgeable and very attentive to our dogs diet and needs. We couldn't be more thankful. :)

First time boarding my dog and using company. The amenities looked great. Best option that I had…read moreseen online so far at a great price. Kathleen was also very flexible when I had a sudden change in plans and needed Hitta to stay two extra days. She also provides loads of pictures when requested. I'm only giving 3 stars because there was one altercation with my dog and another dog. Although no major injuries, I was not notified immediately, my vet was not called, nor my dog taken in to get check. The scar on his arm probably should have had stitches even though she told me differently. If there was better communication on this I would rate it higher.

I absolutely recommend Scout's Honor. I took my doggo there today for his camp evaluation ! They…read moretook great care of him and gave me a full report when I picked him up - even a report card and first day photo ! They offer day camps, solo camps, walks, grooming services, overnights, and will even come watch your pet at home. It definitely shows how well they take care of their clients.

I can't say enough about this business. We had the most wonderful experience with scouts honor, and…read moreour little auntie. I like to call her. Zoe is a 13 year-old Pomeranian, who does not enjoy being around other dogs. So we did the solo overnight camp for her. This is the first time we've used scouts honor because we live in Tennessee. We were in Indiana for my daughters graduation at IU. This is her 1st time stayed at a doggy resort that she wasn't a nervous wreck when she got home. It's been the smoothest transaction, we have ever had. Love, love love scouts, honor.!!!!! Just wish we could fund a place like this where we live. Thank you Scouts honor !!!!!