The staff here is amazing, I can't recommend them enough. I've had facial treatments as well as…read morefillers and Botox. I recently had my lips done by Kristina. I've had lip filler done a few times but this was my first experience with Kristina. The procedure was done on point with absolutely no discomfort and in addition, I had no bruising or major swelling. I could not be happier with my results. My lips turned out looking natural and beautiful. Kristina also worked her magic on another area using Botox on my neck area. This was new for me but I trusted her and I'm so glad I did, I can now hold off on a neck lift. Kristina knows all the newest techniques and is a perfectionist. I've attached a picture of my lips 1-2 days after my procedure. I couldn't be happier

I'm sharing my personal experience so others can make an informed decision prior to just trusting…read moreprofessionals who are supposed to provide proper and professional care. About three weeks ago I had, what should have been a minimally invasive procedure, done at this location. Since then I've experienced ongoing complications that have not been properly addressed, nor fall under categorically minimal side effects that may result from the procedure, if it is done correctly. Despite reaching out multiple times, I have not been given a clear treatment plan or consistent follow-up care but instead I've received delayed responses or made to feel that it's a personal issue rather than a result of improper care. My condition has only worsened over time, and I've been left to manage this largely on my own. From the beginning, there were inconsistencies in communication. I was sold a package but later told I had misunderstood what was included in the package. I was also told that I would be sent home with aftercare products, which I understood to be part of the service, but were later presented as additional add-on products to purchase for necessary aftercare. I was given the run around from the time of purchase, until now that I have made several attempts to resolve this not only amicably but primarily to get my skin heath back. I was made to feel that this was an isolate issue because of my own skin but have since consulted with other RNs and licensed aestheticians to better understand what actually happened. Based on what I shared with them & their assessment of the aftermath, they expressed concern about how the procedure was performed, including the intensity, level of aggressiveness and the lack of proper skin assessment or testing beforehand by the aesthetician as there are different classes that the procedure fall under, some of which do not comply with certain skin types. I have tried to be patient, reasonable & more than fair in giving the business an opportunity to address this, but the responses thus far have been dismissive, unprofessional and lackluster given the severity of the situation & how it has damaged my skin & impacted my overall conscious throughout my day to day activities. This experience has had a significant impact on me, physically, emotionally, and professionally, and not something I take lightly. I had previously referred several friends here, which makes having to write this, even more disappointing. At this point, I do not feel comfortable continuing treatment with this provider as they have shown their lack of care & professionalism from start to finish. I am currently exploring further options to address the situation & hope that the business takes it seriously in working towards an actual resolution, prior to me taking further action to do so.

Adriana is fantastic in administering treatments.She is a wealth of knowledge on everything…read moreaesthetic and is wonderful to be around. She will take great care of your needs. All kinds of face and body treatments available.

STAY FAR AWAY FROM THIS PLACE. Not sure who the owner had to bribe but they were able to somehow…read moredelete my original review plus the photo that proved my point. That alone is a red flag. Who knows how many 1 star reviews they've managed to delete so far. Don't worry, I've saved everything and will repost (below). Reporting to BBB next. They don't deserve whatever rating they currently have although, at this point who knows if people are just bribing left and right. Nothing is real or reliable anymore. This platform is meant for customers to give their honest feedback (good and bad) to help businesses like yourself to improve and be successful. If you don't allow your customers to do that fairly, it defeats the whole purpose and you shouldn't even be a running a business. _____________________________________ Original review: DO NOT STEP FOOT IN THIS PLACE UNLESS YOU WANT TO GET MANIPULATED, MISLED, AND MILKED FOR MONEY. This business thrives on luring people in through Groupon and then squeezing every last dollar out of them with false promises and flat-out lies. And since the owner decided to respond with their usual scripted nonsense, here's the truth: My "positive review" was NOT REAL. I posted it because your staff literally dangled a discount: "Leave us a review, show proof, and get 50% off your next series of treatments." That's not voluntary -- that's incentivizing fake reviews, and I have the email screenshots from your employee to prove it. So spare me the "we never offer discounts in exchange for reviews" lie. It's insulting. I dropped at least $2,000 at this joke of an establishment, and for what? Absolutely nothing. You even admitted that BodyFX requires multiple sessions and results vary -- so why on earth were you encouraging reviews after ONE treatment? Because you WANT people to post premature, misleading reviews to boost your ratings. That's the game you play. If you truly ran an honest business, you wouldn't need to bribe people for reviews and then deny it when called out. The fact that you're scrambling to defend yourself instead of addressing your shady practices says everything. I'll be reporting this to the BBB next -- and trust me, I'm not the only one who's had this experience. My only regret - not posting this review sooner. If you're considering giving this place your money: DON'T. You've been warned. ______________________________________ Response to owner's comment: Stop blaming it on 1 former employee because it was multiple employees. And there's no way you as the owner of the company wasn't aware of these discounts happening when multiple employees were pushing for them. The idea came from somewhere - most likely YOU. Whatever your excuse is, it's a poor reflection of your management and as a business owner. Also, feel free to remove all of the 5 star reviews from the time this "problematic" employer was there and see what you have left.

Thank you Ava! Microneedling with PRP procedure softening and brightening of skin is visibly…read morenoticeable after our first treatment. My skin looks years younger. Looking forward to my next visits--youthful glows here we go!

SCAM! DISCRIMINATION! I had a really horrible experience here and would never go back…read more Editing this review to add screenshots of Jesse's messages and consent form "after treatment", upon reading their misrepresentations and personal attacks on my review. I went in for a laser treatment, got a chemical peel and had burning/stabbing pain on my face right after the peel. My cheeks became red and discolored for over a week, and I was scared because it was my face. I documented everything, including the fact that the consent form was signed after the treatment, not before. The provider did refund me and sent aquaphor after she was scared of a lawsuit. She refused to reimburse a derm appointment. My skin did improve but there is still pain and pigmentation. The way the business handled my concern afterward was awful. Instead of simply focusing on aftercare and making sure my skin was okay, the Director of Operations Jesse started questioning my "claims," my "intentions," and even called me a "Groupon shopper." That was rude, discriminatory, insulting, and completely unnecessary. I came in as a paying customer. Whether I used Groupon or not has nothing to do with how I should be treated when I report pain and a reaction on my face. If not for groupon, this place wouldn't be able to pay the rent which is why they advertise on Groupon in the first place. They withheld meds that they claim to have ordered in lieu of more photos everyday so they can "verify" their claims. Due to a confusion with the order number, they figured I bought another groupon from another spa way before going to Skintegrity. None of my other groupons had anything to do with the treatment I went in for nor it should matter to the business. This is invasion of privacy without cause. I was also told I was "obviously trying to build a case," which is ridiculous. I was trying to make sure my skin healed and that I had proper documentation because the reaction happened immediately after their treatment. A customer reporting burning, tenderness, and discoloration after a facial treatment should be treated with care, not attitude. The communication afterward made me feel dismissed, judged, and attacked. I would not trust this place with my skin again.

Julia W. was professional, helpful, and friendly during the treatment. I asked many questions about…read morethe products and what they each did while she was massaging it in to my skin. I did mention some skin sensitivity and she immediately asked if I wanted to remove the product, she also checked in by saying, "you're at minute x of x, are you okay?" after applying other creams, etc. Overall, it was a positive experience and my skin is definitely glowing. Her application technique feels like a really nice face massage- even during the last step when I had the mask on.

From the moment I walked in, Hanuh was incredibly welcoming and kind. She took the time to ask what…read moreI was hoping to achieve, and after I explained my goals, she listened carefully and provided thoughtful feedback and education about my anatomy and what would realistically help me achieve the look I wanted. Throughout the entire procedure, Hanuh explained each step, including what she was doing and the products she was using. She consistently educated me throughout the process, which made me feel informed, comfortable, and confident in her care. What stood out most was her dedication even after the appointment. She texted me that same evening to make sure I was happy with my results and asked for follow-up photos the next morning to ensure everything was healing well. It was clear that she genuinely cares about her patients and takes great pride in providing safe, high-quality, and skilled care. The entire experience was seamless, comfortable, and reassuring. Hanuh is incredibly thoughtful, and her calm, gentle demeanor made the procedure much more comfortable than I expected. She is highly professional and embodies the compassion, competence, and positivity that every provider should strive for. Thank you, Hanuh! I truly appreciate the exceptional care you provided and would highly recommend you to anyone considering treatment.

I had an amazing experience here with Breanne ! She's very knowledgeable and passionate about what…read moreshe does. I've had a few procedures with her and I'm so happy with the results. She really listens and her attention to detail is very impressive. She's one of the best injectors I've ever seen. I will definitely be back to see her for future appointments!!!

I am growing older. The fine lines are not so fine anymore. I do not desire to look like I am 20…read moreanymore, but I want a natural look with smoother lines as I age. I am a perfectionist and am so happy to have found Dr. McIntosh and his amazing team. Dr. McIntosh is a great listener and truly cares about each and every patient. I am always impressed and feel like I had an UN-Birthday when I leave the office. The staff at the Kirkland front desk are like old friends and make you feel welcome the second you arrive! Angela is SO knowledgeable and understanding. She is a true asset to the Refine MD team! And not to forget Gloria who was a game changer in introducing retinol to my skincare routine. I love the follow up and check up's which make you know that they REALLY care about you even after you leave the office. Thank you all so much for being AMAZING! ~Deanne

I have had a membership here for about a year now, this place is amazing: the staff are all super…read morefriendly I have gotten micro needling by Lisa who is amazing, I've done IPL and hydro facials, Botox. I always leave feeling like a pampered princess. My skin had never looked better, I get so many compliments on looking radiant, Thanks team! :-)

Mina is amazing! I wanted to get filler, some botox and a lip flip to just get a little extra oomph…read morein my lips and to treat my gummy smile since it's something I've always been self conscious of. I loved how Mina enhanced what I already had lip shape wise. I have never gotten any sort of filler or Botox before, but she made the experience fantastic! I love how my results are truly very natural, just a little more plumped lips than what I had before. In my first session, we did 1 syringe of filler and a few units of Botox for just gummy smile. At first I was hesitant because of the instant swelling you get with filler, but I started to love the results once the swelling went down. At my 2 week follow up we decided if I want to do more filler (I'm on the fence) we would add a little more or just maintain my shape and size at my 6 month follow up. We did Botox for the lip flip and that has REALLY made the big difference for me since the lack of lip showing in my smile was what I wanted to change the most. Thank you so much Mina! I highly recommend The Clinic for everyones Botox and filler needs.

I cannot say enough about Abby!!! I came here to get lip filler done and she has been nothing short…read moreof amazing. She is so sweet and friendly, like she's your friend before she's your injector! We instantly hit it off and I feel her vibe as a person Most importantly she did an INCREDIBLE job on my lips, I absolutely love them!! From start to finish she has been super thorough, informative and answered all my questions. I need to add that she had been fabulous about post care and getting me 100% to my goals. I really appreciate her checking in and following up with me weeks after my appointment! Also, the med spa is so cute, glam and pink! I love the design and aesthetic. I will continue to come here for all of my filler needs. So happy to have found The Clinic and Abby!!

The secret's out - Dr. Bhogal is great with injectables. She has a great eye for aesthetics and…read morebalance, and her work makes you look refreshed and brighter rather than "done" - after treatments, I always find I still look like me, only less tired, less squinty, more sparkly and bright-eyed. If you're there, check out the before and after pix in her lookbook (or on her web site, actually) and you'll see what I mean. My results match those results. I had a big event this year and I didn't want to hear "you look tired. you must be working sooo hard, it's such a shame you have to work" or "are you angry? What's wrong?" - both of which I've heard from co-workers, family, etc. So I decided to be brave and try something new. Dr. Bhogal injected my normal botox and then, on a different day, the new experience: three vials of filler, all different types, in various places in my face (not lips) about a month before the event. Grace also did a marvelous job with my eyelashes, which she tinted and curled. And it was a transformation. I still looked like me - nothing looked extra puffy, nothing looked "done" - I just looked like I'd had a glorious restful vacation and had been absolutely meticulous about skin care my entire life, and maybe had gotten a little lucky with the genetic lottery. Oh, and none of the filler was painful. A little weird feeling but there was a very generous amount of numbing cream applied and no pain whatsoever. I was extremely nervous about the filler (thank you, Google) and the office team and Dr Bhogal were wonderful about answering my dozens of questions and reassuring me and making sure I was totally comfortable with proceeding. Dr Bhogal is absolutely meticulous about all the rules, especially safety and cleanliness. And caring - she followed up after the procedure with anxious me several times to make sure I was happy and ok post-procedure, and had me send her pictures of how it was doing. The office staff are lovely, very nice, very helpful, very detail oriented.

I had a facial last week with Isabel at Kirkland Ethereal Rejuvination clinic. She is professional,…read morekind and caring. The atmosphere was lovely, besides being very clean and quiet, the music mix was calming and not overpowering. She would check in with me regarding temperatures and making sure I was comfortable. I have had one or two facials in my life but this was the best, not a lot slopping on creams and wiping off to slop another cream on! More like lovely massaging creams (etc.) and just generally a relaxing experience. She also stayed with me the whole hour. I highly recommend Isabel for a wonderful facial.