Horribly rude office staff. Constant lack of and/or mis-communication. They ask questions only to…read moreinterrupt while attempting to reply. They make mistakes forcing revisits to the office, which they charge for each time. Don't waste your time with these people.

This place can be really inconsiderate and just lazy. My dad's car broke down right when he was…read moregoing to leave for his appointment and I had to pick him up last minute and bring him to his appointment and because of the unexpected situation with his car obviously we were running a little late mind you he's been walking around in complete agony for weeks because of the pain he's been going through with his body. As he's been getting older it's been getting worse but this year has been especially hard on him and just because he was running 10 minutes late they wouldn't see him. Meanwhile there was literally not even one patient in the waiting room, it was literally completely empty. It's bs because he just wanted to see the doctor so he could schedule him to get some sort of shot for the pain which he has to get okayed for first from his insurance with the recommendation from the doctor which is obviously going to take 2 appointments and now he has to wait a whole week to get seen again.

Dr. Grisales is a professional committed to his work and his patients. I have no complaints and I…read morerecommend it to anyone who seeks more than just a doctor who prescribes. The doctor and his staff take the time to talk to their patients and explain every detail of their health condition and possible treatments. Highly recommended.

This doctor is one of the best so far I have had in a long time. He takes the time and really…read morelistens. Staff seems super polite and courteous. This is my first visit to his office, but so far I give an A++. Will post further as I have my follow up visits..

My teen son was referred here for PT following an athletic injury. It was easy to schedule an…read moreappointment and they had a nice variety of days/times available to work with our schedule. They are all very nice and attentive. He is making good progress. The location is clean and very convenient.

From the owner: At PT Solutions Physical Therapy, we strive to make your experience great from beginning to end…read more This starts with flexible appointment scheduling and acceptance of most major insurance plans and continues with better patient outcomes through evidence-based research. For us, this is more than just a job. Our clinicians, therapy aides, and patient service coordinators are dedicated to making sure you receive the very best care and customer service. Once in the clinic, a PT Solutions physical therapist will identify the source of your pain and guide you through manual therapy and therapeutic exercises to correct the dysfunction. Your care begins with the end-goal in mind -- living your life without pain.

5.0 star rating 3/29/2018 In 1999, I was working on a job…read moreand fell off a ladder and broke my wrist. By 2002, I had had 8 surgeries on the nerves in my arm and the surgeon said there was nothing more he could do and he released me. I was still in a lot of pain and had been diagnosed with RSD, Reflex Sympathetic Distrophy a form of Complex Regional Pain Syndrome (CRPS) a chronic condition characterized by severe burning pain. The pain was so severe, the doctors put me on oxycontin and recommended a pain specialist, Dr. Herson. Dr. Herson observed that I had developed this chronic disease and placed me on pain management. The first thing he did was wean me off oxycontin, he said it was a very addictive drug and he wanted me off of it - he probably saved me from becoming an addict. I've gone to him for years and he really cares about his patients and he stays up to date on any and all medical developments that might help his patients. He tries his best to restore you to a normal life...he's just not in it for just the buck, he really enjoys finding the best treatment for his patients. As for any negative reviews about him, you have to remember that some people seek out pain doctors for drugs...that's why we have such a huge drug problem in the U.S. right now. Don't go to Dr. Herson if that's what you're after - you won't find it here. I have been a patient of Dr. Herson's for 16 years and he has helped me tremendously - not by upping my meds but actually reducing them and managing a program that will help you not hurt you more. This is a family practice, he's wife and mother help him run his business and when you're there, they make you feel comfortable and cared for. It's a shame that pain doctors get a bad rap, especially when this one really tries his best to do good for his patients. Like I said, if you want drugs, this is not the doctor to see, if you want relief for pain, he is an honest good doctor that really cares.

I would not recommend Dr. Herson. Once upon a time I saw him for a TESI (no worries, he doesn't…read moreseem to know what that is either). He fired me as a patient, probably the best thing he did for me.

2 stars for convenience, the nurse and xray tech and the staff up front were super friendly. I'd…read moregive the doctor 0 stars. I went in because the top of my foot has been numb (near big toe) I also have a bunion and an injury I received years ago that looks like a bruised vein at all times and if I even slightly bump it, it swells. I explained all of this to the nurse, and when I started explaining to the Dr he was not interested and actually said "what do you expect to accomplish here?" Hmm let's see, if the top of my foot I numb, that is not normal. I am a pretty active person, so to be it's a little unsettling. But apparently, I wasted his time and he wasted my money! Oh he did offer supplements that could work...from a specialty clinic that would cost even more money, but who knows if they'd work. I do not recommend this Dr.

Paige (Office Manager) , Celeste and the PA helped me with my wifes medication during off hours as…read moreI was having issues with my insurance and pharmacy. Even after the pharmacy told me that it was in the computer Celeste followed it through to make sure it was filled at 7:30 at night

Dr Santos is a the worst doctor ever this place is the worst , I needed immediate surgery and they…read morewould not listen upon going to Center of bone and joint had surgery within a month what difference !!!!! Do not go here go to Center of bone and joint!!!! They have a patient promise which is absolutely useless and means nothing cause they don't stand behind it and don't listen to there patients.

Dr Choi is excellent, but it's hard to get an appointment to see him. You have to wait two or three…read moremonths.:(

People need to move faster here. Had an appointment at 2:00…read more& I've been waiting for over a hour. And haven't even seen the doctor. My time is just as valuable as yours. I had to take time off work for what to sit in an office for you to tell me 10 words ? Naaa I'm good. I'll just do PT on my own thank you.

Very pleased with this facility. They take their time to listen and give professional and optimal…read morerecommendations. They will not simply push surgery but give options to avoid. The staff as well is very sweet and thoughtful especially in a time of discomfort. You will not go wrong with choosing this establishment for your orthopedic needs.