I was a little reluctant to look into replacing my hearing aids after having problems with both the…read morehearing aids and the support from the other hearing aid vendor I previously used. I saved a lot of money but I stopped using them after about a year and had difficulty getting the other place's technicians to help with my ongoing problems with the hearing aids. I'm extremely happy I decided to try Miracle Ear in Brentwood. From my first visit Nadia and her team have restored my faith and exceeded all my expectations! Not only do the hearing aids work beautifully and so much better than my old pair, the level of service and support has been amazing. They proactively contact me to make sure the hearing aids are working as promised, they have immediately responded to any questions or concerns I have had, and they answered and resolved every one. Plus they provided extremely competitive pricing and discounts. I am extremely satisfied, and the effect of having hearing aids that work beautifully and as promised has made a huge difference in how I engage with my family and friends! I highly recommend working with Nadia and her team!

Kelly Bradley did a great job with my Hearing. I appreciate the time she spent and recommended…read moreother people I want to see her Kelly Bradley. Thank you.

It's all good, following up next week! Thx u! My bad for Not…read morebooking the appt. Thx u!

Toby and the team are always professional and caring. Been going to them for years and trust them…read morewith my hearing aid needs 100%.

Doctors are not in the office on a daily basis. My doctor is only in on Thursdays. It took 3…read more months to get a Wellness appointment. During the appointment, the doctor sits across the room and most of the 15 minutes is spent with the doctor fooling around with the computer app and was more concerned with getting a POLST form filled out. She ordered lab work based on my meds. I asked for a urine test--she said they are no longer automatically part of the Wellness exam--I requested the test. My lab results had some issues and they were not properly addressed by the doctor. I called the office, wanting to talk to the doctor, but she does not take phone calls so the front desk gave me a phone appointment with the PA. The PA said I must talk to the Dr. who ordered the lab work. So, now, I have to wait another month to talk with the Dr. At least the PA did order the additional lab work. Prior to this experience, there have been issues with meds and referrals. I guess if you have no health issues, this type of care would work for you.

I cannot believe how extremely RUDE the employees at this office were. I spoke with Amanda, the…read moreoffice manager and she was so condescending and horrible. I called to establish care and spoke with Sela who scheduled me an appointment for March 19th. I let her know that my insurance was a JMPN HMO plan and that I was going to call my insurance to have them post date the change of PCP for 3/1/24 since I'm currently under the care of another physician and cannot NOT have a PCP in the interim. She said that I needed to call and do that first before she could schedule me (why she scheduled me already before verifying is beyond me) she then said that the insurance needed to send them a letter with the reference number. I asked to speak with the office manager at that point and she said she would have her call me back. I then received a call from Amanda who was so rude. She said that it's her office policy that they cannot schedule until the PCP is changed on the card, even though Sela said that the insurance can post date it. She said that it's in the best info the office to do it that way. What about what's in the best interest of the patient?!! What horrible patient care. So a patient can't have a PCP while they wait a month if they have HMO insurance if you want to schedule with them. How does that even make sense. And like I said, I'm currently under the care of a physician for a medical condition and cannot be without a PCP for a month. She then said that her doctor would not treat my medical condition and that their office doesn't agree with disability. She says her doctors will only sign for disability for 2 weeks and that's it. Hmm for someone who is not a physician she was quick to diagnose and tell me what treatment I needed. I cannot believe that the doctor would refuse a medical necessity and I cannot believe that they have such a rude office manager. She also says that she's the manager so she makes the office rules and she made that policy. I asked to speak with the doctor and she said that she wouldn't take my call and that I could email. She then said "I actually don't think I even want to give you her email." So unprofessional. She then said "I'm going to hang up now because we won't be able to have you as a patient." Wow, just wow! I dodged a bullet for sure. If an office manager can be this unprofessional and the doctor allows it, that speaks volumes!!!

Michael and his team has always taken excellent care of my family, friends and myself.read more

we had a great experience, they were very professional and accommodating. I would tell other people…read moreto use the. I will definitely go back

Appt was at 9, we got here at 8:45. We were given a giant packet of forms to fill out and the MA or…read morewhoever asked me a good 5-7 times if I was done filling it out when I was clearly still working on it because there was so much to fill out. The doctor didn't come into our room for our appt until after 9:45, and it is now 11am and we are still waiting for her to come in so we can leave. This is honestly ridiculous. There's no reason this appointment should have taken over 2 hours. If a patient is late to an appointment, we are forced to reschedule, but a doctor can be almost an hour late no problem. What's the point of even making an appointment when it's not kept?

We are patient of Dr. Orden and see his physician assistant Dorothy. My daughter was diagnosed a…read morefew months ago with chronic urticaria presenting as anaphylaxis. She has had two Xolair shots on the top of she is on a total of three medication's in the morning three medication's at night and dozing through throughout the day with Benadryl to avoid anaphylaxis. We've had two ambulance runs multiple ER visits with no contact with Dr. Orman whatsoever and Dorothy being our only contact. They are lackadaisical at best when you have a child who is dosing multiple antihistamines a day to no avail. She is missing School flunking her sophomore year due to this medical situation and getting no help. I would never take My Child here again.' There is no sense of urgency to maintain patient care or even find out what's actually affecting my daughter because this is no way to live for a 16-year-old! It's disgusting

Monica is super knowledgeable, has a great eye for aesthetics and is very sweet. I love coming to…read morethis office.

I've been seen here one time and that first time I waited almost 50 minutes to be seen, as a…read moremedical office manager I fully understand that the schedule can get bogged and there might be delays but almost an hour is too excessive. Fast forward a year, I schedule an appt via their website, I called to confirm the appointment the day prior and they tell me I don't have an appointment even though I had a text confirmation, bizarre. Didn't want to deal with it at the time so I put it on the back burner. Fast forward a few months, I make another appointment online, this time I schedule a first thing in the morning appointment time to prevent that ridiculous delay. I have new insurance so I also entered that on the portal. Set the day and time, I get a text that says they've received my request for an appointment, they're going to verify my new insurance and I'll get a confirmation text once my appointment is set in stone. I received 2 confirmation text after that that I'm good to go. I arrived to my appointment and the front desk says they've aren't in network with Aetna PPO and I'd be a cash patient ?!?!? It's a PPO plan not an HMO plan so I'm unsure why I'd be a private pay patient- either way 3 strikes you're out. This place needs to get it together.

This office is very charming. The staff is friendly and polite. Very high quality selection. Dr…read more David huff was fantastic and timely. Highly recommended. Gucci, Prada, Ray Ban and Oakley.

Called the clinic today and wanted to make an appointment as a new client , the lady answered she…read moredoesn't usually is in the front desk but she is not accommodating at all

I have been treated by two oncologists at Epic Care Antioch. Both refused to investigate whether my…read moresudden affliction with diabetes was treatment induced. They said they didn't know what caused it, but that it definitely was not caused by the treatment they had given me. Both Dr. Pillai and Dr. Tong remained hostile toward me because I doubted their professional opinion. I have a new oncologist now. All of my doctors now attribute my new diabetes as a side effect from cancer treatment. I was right. It was obvious. These two doctors are some very disturbed men who become aggressive and adversarial if their poor skills are questioned and the poor skills do abound. I am convinced I would be dead if I had continued to be treated by Epic Care in Antioch. I swear that I am speaking the truth. If you value your life then you need to stay away from these strange men.

Dr. Pillai is an uncaring, rude, bigot. My dad has lung cancer and was just treated for a PET scan,…read morewhen he saw Dr Pillai. My dad was fatigued at the appointment and confused due to some medicine. My mom accompanied him to assist him and Dr Pillai ignored her, belittled her, and yelled at her multiple times. He only wanted to talk to my dad and yet interrupted him when he spoke slowly. When my mom told Dr Pillai to not interrupt my dad he became irritable. He rudely shushed my mom various times when she was asking reasonable questions about possible treatment and timelines. I was on the phone on the other line listening to everything. English is not my mom's first language and she was trying her utmost best to understand him but he was completely unpleasant and exclaimed that he won't change his personality to accommodate patients. He yelled "We're done here!" at both my parents. Either Dr Pillai is misogynist, xenophobic, or just hates his patients. If you're thinking of going to Epic Care please look for other options or at least try to be assigned to a different doctor. Cancer is hard and heartbreaking, there's absolutely no need at all for your oncologist, of all people, to make things worse.