If I could give it a zero I would. It's overpriced, you want new equipment. You need to get into a…read morecontract and pay for the service for coming out. Would not recommend for anyone really. Even charges you local channels, which is free.

I've been with Dish for 4.5 years. I was 100% fed up with the DVR I have had for over 4 years. I…read morerequested a replacement as this was a troubled device just turning off at any moment if it felt like it. The response from Tech support was always the same - unplug the power cord and replug. If that doesn't do it then they will reset it remotely and if that doesn't work you may have to replace the DVR. After a call to customer service and a lot of strong persuasive discussion, a replacement was sent. After 2 months of use, other issues with lost recordings and a week of no service and continued power on / off ghost events, I called again and said I'm done and will shop for a replacement company. Of course my bill went up significantly as the 24 month term was over and the customer service representative said there were no discounts available even if I re-upped to a 24 month commitment. So after comparing all the other offerings out there on a price and channel selection matrix made with the help of ChatGPT, I was prepared to move on. I made my last call in to to cancel the system and on the other end of the call was a wonderful woman who answered my call; Michelle in the Phoenix retention department. She was so helpful and felt my pain. We spoke for a while and she addressed my concerns. Fast forward: I'm back with Dish for 2 more years because of Michelle period. I hope Dish fully appreciates this Human being as much as I do. Thank you Michelle!

Why am I paying almost $300 a month when I can't get someone to answer the phone when I have an…read moreissue? I don't need your AI assistant to repeatedly tell me to select an option, I said I need to speak with someone, and I keep getting the same prompts. Someone is calling me pretending to be Xfinity, and there's no way to report this to them online? Ridiculous.

Xfinity is trying to ruin my life. Texting me threatening to…read moresend a bill to collections that I can't pay because we haven't had access to an account that we switched to my name from my dead grandmother. We've tried contacting anyone for months and all we get is the AI/automated chat/texting/call BS. They tell us our account is fixed and when we go to log in, we still can't get in, and the cycle repeats. Now they've also added on hundreds of dollars of late fees for a bill that was only late because they have locked us out of our account. I wish I never messed with Xfinity and I warn anyone who will listen to stay away. Xfinity is the worst.

I am totally sick of this service, BOTH ( TV's ) suddenly inoperative ( Error Code RDK-03033 )…read morecalled them ( ComCast ) went through trouble shooting procedures ( running upstairs downstairs ), checking TV's, on call service attempt ( stated signal is bouncing back he sees error-boxes NOT RESPONDING ) being put on hold ( listening to that boring ON HOLD Maniac MUSIC ). Can't watch as usual morning news, REDUCE my bill FOR ACTIVELY HAVING 'NO' service And just get someone here that's all I'm asking!!

Internet service is without a doubt the worst we have ever had. Customer service is the only thing…read moreworse than the service.

I was greeted as soon as I walked in the door. However, I was given all incorrect information and…read morewas sent away. I walked into a nearby Verizon store and asked the exact same question. The other store took the time to pull up my account, answered all my questions and got me squared away. Shame this store wasn't willing to do the same and lost a sale.

I have had service with Verizon for 8 years. Recently thier services are crap . It has taken them 3…read moremonths 2 get a charge off my account. And only gave me half a credit back when I have not used it but have been paying for it over a year. They have become Money hungry parasites. Thier customer service and cell service has gone down hill. I do not recommend them. As soon as my other phone is paid off I will be switching services. Taking both my phones and my services else where. Please shop around before thinking about Verizon. It is popular cause they have the money too market. They are not worth paying for. You have been informed. Make your choice wisely. Disgruntled customer of 8 years

13 days with no phone service. 5 trips to Salisbury. Too…read moremany online chats to even count. Ticket (s) opened and can't be closed until 24hours passes again . Currently sitting in the parking lot with tech service (611- they couldn't tell me that 13 days ago) after being told only the person that started helping would be the only one that could continue. Like I would know when she is scheduled to work. Absurd, then I was told I got an attitude. yep and if I don't have service today and stuck with an 1100 non working phone my ATTITUDE will greatly degrade.

there's no phone number to this store. Typical comcast absurdity. I have to add a few more thoughts…read moreto get this posted. So I'll mention that I spent an hour this morning trying to connect with a human being at comcast and was sent on a dizzying pointless journey that led to nowhere. I'm looking for alternative internet service.

Told me I'd be installed in two weeks…read more Two months later haven't heard a word from them

From the owner: We are an internet service provider based in Salisbury Maryland. Our team is committed to keeping…read moreour community connected by providing the fastest and highest quality internet access at the most competitive price.

I was on board to switching to Spectrum mobile. The customer service representative who put my…read morebundle together was amazing. Went to the Chincoteague Island Spectrum store to get some help. Donna Dale was one of the rudest people. No hello, no smile and not helpful at all. Came home and canceled my mobile with Spectrum. One person, who doesn't know how to be friendly, will lose customers for you. I won't be back.

We have Spectrum for our vacation home. We received a call from a technician when we were not there…read moresaying he needed to get in our home to update our equipment because we were slowing the neighbors down. So we get back in our house, make two trips to the Spectrum store to replace our modem. Still have to have a tech out. The previous one had shut off out Internet outside and there was nothing wrong with our router and modem. The new tech had no idea what the previous tech was talking about. So we had a service call in the time of Covid for NO reason! I am so mad! The one star is because when it works,it is fine.