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Ask the Community - XFINITY

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Magothy Electric - The team @magothy electric

Magothy Electric

(119 reviews)

Ivan and Sam are a great team, courteous and respectful. They came to repair my kitchen. It had…read morebeen a long 3 weeks without power, and 3 prior failed attempts of repairs through others. Ivan prepared a quick estimate, and two days later the repair was done start to finish. They were great with my dog. Understanding and quiet with me working from home. They had to move furniture and pull my dishwasher out. They put everything back and cleaned up too. Great attention to detail and very professional. Highly recommended!!!

I called Magothy to assess some aluminum circuits in my home. The receptionist was amazing. I…read morecalled and was seen same day which is impressive. I explained the job to the two techs that came out and they were super receptive and professional. We discussed the job and options were great. Then I was quoted a job that was assessed at greater than my houses square footage with a job that was not at all what we discussed. I understand being careful and thorough, but I felt like I went to a Toyota dealership and was only quoted Maserati prices. Inquired regarding modifications to the quote and the answer I was given was "this is why my boss told me to tell you". I called another company who is a master electrician and is doing the job they quoted me 12k for 3k. I was bummed because electric is something I want done right and was hoping to give this local company business but will never recommend them.

DISH

DISH

(5 reviews)

If I could give it a zero I would. It's overpriced, you want new equipment. You need to get into a…read morecontract and pay for the service for coming out. Would not recommend for anyone really. Even charges you local channels, which is free.

I've been with Dish for 4.5 years. I was 100% fed up with the DVR I have had for over 4 years. I…read morerequested a replacement as this was a troubled device just turning off at any moment if it felt like it. The response from Tech support was always the same - unplug the power cord and replug. If that doesn't do it then they will reset it remotely and if that doesn't work you may have to replace the DVR. After a call to customer service and a lot of strong persuasive discussion, a replacement was sent. After 2 months of use, other issues with lost recordings and a week of no service and continued power on / off ghost events, I called again and said I'm done and will shop for a replacement company. Of course my bill went up significantly as the 24 month term was over and the customer service representative said there were no discounts available even if I re-upped to a 24 month commitment. So after comparing all the other offerings out there on a price and channel selection matrix made with the help of ChatGPT, I was prepared to move on. I made my last call in to to cancel the system and on the other end of the call was a wonderful woman who answered my call; Michelle in the Phoenix retention department. She was so helpful and felt my pain. We spoke for a while and she addressed my concerns. Fast forward: I'm back with Dish for 2 more years because of Michelle period. I hope Dish fully appreciates this Human being as much as I do. Thank you Michelle!

Xfinity Store by Comcast

Xfinity Store by Comcast

(10 reviews)

Recommend this place?? like we had other near by places to go. This place is a joke. The manager…read morewas probably the best there at trying to resolve something. I was their three hours with 70 minutes of that time trying to get's phone unlocked. Eventually bought a new phone. I heard so many times from the manager and one employee that they are sales people and not technicians. They had two employees out for break/lunch at least 40 minutes while I was there. One came back the other didn't. He was new so didn't add any value to helping the back log of customers. As time was approaching closing, I asked the question "what happens if people are still in the store waiting for service at closing " The employee response was we tell them to leave. So you would have those people wait for hours then tell them to leave. Come on Xfinity, you can do better then that. Where's the district manager. They should be there working and training. RIDICULOUS!!

I am totally sick of this service, BOTH ( TV's ) suddenly inoperative ( Error Code RDK-03033 )…read morecalled them ( ComCast ) went through trouble shooting procedures ( running upstairs downstairs ), checking TV's, on call service attempt ( stated signal is bouncing back he sees error-boxes NOT RESPONDING ) being put on hold ( listening to that boring ON HOLD Maniac MUSIC ). Can't watch as usual morning news, REDUCE my bill FOR ACTIVELY HAVING 'NO' service And just get someone here that's all I'm asking!!

Mediacom - 76mb/s on a hard wired 1gig service... WTF?!

Mediacom

(48 reviews)

Since relocating to Delaware, we have been using Mediacom Xtream for TV & Internet for about 14…read moremonths. Prior to that we had used Verizon Fios and Comcast/Xfinity. During the majority of the time we have had Mediacom, the quality of TV and Internet performance has been very good to excellent, and the quality of technical support has been excellent. Pricing was slightly higher than we have paid for similar service in the past, but comparable. However, since our initial honeymoon period ended (after 12 months) the price has jumped by 20%, and the quality of service has plummeted. In the past week, there were two days when Internet service was completely down for several hours, and two additional days when it was out repeatedly for multiple short 10-15 minute periods throughout much of the day. Technical support is still very good, but on a house call to "upgrade" my service a couple months ago, the tech was going to replace my TV set top box with a new wireless-only box (i.e. no hardwire Ethernet connection) and I declined--choosing to keep my current hardware instead. While going wireless/WiFi is very versatile and convenient when it is working well, it makes no sense at all for Mediacom to abandon the Ethernet connection--which is by far the fastest, best, and most reliable interface--altogether. That technical decision by Mediacom is bound to cause them headaches in the future and result in a long term decrease in customer satisfaction. I am glad I was able to stop the tech before making that change on my home network. If the price did not increase by as much as it did after the first year (sort of a backhanded anniversary "gift" from Mediacom!) I would find it easier to overlook the performance issues and the attempt to implement an arguably unwise technical migration (to a wireless-only network) on my network. Unfortunately, in coastal Delaware there is currently no competition for the internet and TV business. Still, I I would hesitate to recommend Mediacom with any degree of enthusiasm, and I will be looking to replace them at the earliest opportunity.

Terrible service. Modem says online (4 lights), EERO has its white light (online) but service…read morestalls. Speedtest shows over 500ms on upstream. The whole 100+ ms on downstream is crazy for cable. I had Verizon Fios and we were at 12ms on the downstream... AND IT WORKED! image attached is the speeds for the 1 gig service... wtf right? Verizon was 960mb+ the latency on this test is the best I have ever seen. 63 ping... so terrible.

Charter Communications

Charter Communications

(3 reviews)

Zero stars. Don't make the mistake of signing up with Charter!…read more Look at Charter's terrible reviews everywhere. Consumerist magazine (not-for-profit subsidiary of Consumer Reports) calls Charter the "worst company in America." It's no wonder Charter went bankrupt a few years ago. This sleazy firm's business practices include: - cutting your satellite cable, then insisting that customer fight with Charter's 3rd party unlicensed contractor instead of honestly owning up to their mistake and correcting it. - moving your first bill due date ahead after first bill, without prior notification (told this is a "standard" Charter procedure on 2nd bill) - insisting that customers wait 45 days (unbelievable but true) for Charter's Autopay system to take effect, then warning that double payments may occur when customer attempts to make a one-time payment prior to the interim due date (as a safety measure) - moving from CSR agents in South Carolina to the Phillipines, where they lie to customers by claiming healthy account status with zero problems and confirming Autopay sign up weeks ago, then cutting off all services including (Emergency 911) shortly thereafter, without prior notice - migrating from helpful humans to speak with or chat online (about no-service issues) to worthless automated systems - poor no-service reliability I really wanted to love Charter. Our credit history is well above 700 and we always pay bills on time. But after several serious attempts to cooperate with Charter, acting as a good customer to straighten out their billing errors, all of our attempts have been futile. I recommend that prospective customers view the 800+ complaints about Charter on another website, plus other sites, before wasting your time. If you like unethical business practices, you'll love Charter!

We've had nothing but poor service from them. They refuse to give us cable internet so we cut…read moretheir service. It's a simple as activating it and they don't want to do it because they feel they won't be making a profit. This completely infuriates me.

XFINITY - isps - Updated November 2026

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