We never call anyone else. Braden is awesome everytime. professional, clean, really consultative…read morewhen needed. we appreciate Magothy's service.

I called Magothy to assess some aluminum circuits in my home. The receptionist was amazing. I…read morecalled and was seen same day which is impressive. I explained the job to the two techs that came out and they were super receptive and professional. We discussed the job and options were great. Then I was quoted a job that was assessed at greater than my houses square footage with a job that was not at all what we discussed. I understand being careful and thorough, but I felt like I went to a Toyota dealership and was only quoted Maserati prices. Inquired regarding modifications to the quote and the answer I was given was "this is why my boss told me to tell you". I called another company who is a master electrician and is doing the job they quoted me 12k for 3k. I was bummed because electric is something I want done right and was hoping to give this local company business but will never recommend them.

Hired these people because it is a woman owned business! The manager, a man, was rude and…read moreunapologetic when techs had to come out five times to fix replacement smoke detectors! The guy was a real a s s!

Alarm Engineering is a top notch good quality security system company. We recently used them for a…read morehome monitored security system. I can't say enough about how happy we were with their work and customer service. Everyone from the owner of the company who took time from his busy schedule to speak with me, to our salesman David who was extremely professional and came out after hours in a rain storm to explain in detail all the services Alarm Engineering provides. Our installer showed up within two days and only took a couple of hours and showed us how easy the system is to operate. Do yourself a favor....use Alarm Engineering for your Home Security Company. They are LOCAL, Affordable and very Professional !!!!

We spoke with Chuck late at night about an issue with our system and Matt came early the next…read moremorning to look things over. Both were extremely polite, professional, and helpful! Thank you for keeping customer service as a top priority!

From the owner: Let Our Family Protect Your Family…read more According to the FBI, a burglary occurs somewhere in the United States every 10 seconds. Let Absolute Security Group help you keep an eye on your home with affordable monitored home security. Absolute Security Group safeguards your neighbors by providing quality equipment, outstanding customer service and professional protection. Whether you?re looking to have a new alarm system installed in your home or update your current system, Absolute Security Group can provide your home or business with a top of the line alarm system that will help to reduce your chances of being burglarized. Additionally, having a monitored alarm system in your home qualifies you to receive a discount (of up to 20%) off your homeowners insurance.

To add one more thing to think about if you are considering ADT. They make it very difficult to…read morecancel. One cannot do it online. the hold time for customer service today was 58 minutes. When you get to talk to someone they try to talk you out of canceliing, and only reluctantly tell you someone will call back later. I did this 6 months ago, and must have forgotten about it and have been paying for a service i don't use. and definitely don't do auto pay. you have to go through the same process to stop it.

I had ADT install a security system on my house back in late June I have come to some financial…read moredifficulties that I actually have no control over so I called to cancel services at most temporary only to find out that in the contract that I signed I am bonded to them for 5yrs and to cancel early would cost me over $6,500 but they would do a one time reduction to 2,500 if I paid at that moment I said hold up I never would of signed any contract especially for 5yrs well I was told the supervisor of this department would call me back in 24-48hrs we'll 72hrs later I had to reach back out to them only to be told that I was bonded when I called ADT for their services none of this was ever discussed about a contract come to find out they offer a 24-60 month contract why was none of this discussed they took it upon themselves to put for the 5yr or 60 month agreement I would of never went with any thing cause contracts are nothing more then a loop hole and only one party is in benefit of said contract I can understand a contract if you were financing the equipment for them to provide their services but I paid for all of my equipment upfront I thought it was simply a month to month till I called them to only find out differently I had no issues with the service they provided until I was asking for a temporary stop of services only then had I been told that I couldn't because I was in a contract that they not me chose the highest end of their contracts so I at this point I feel entrapped never have I heard of company choosing the highest contract they offered cause honestly at that point I would of most certainly not of gone with a 5yrs at most I would of done is a 2yr contract they don't inform you cause it is of no interest or benefit other then their own I had no clue I was in a bonding agreement I was under the impression it was strictly month to month until I called to cancel and to be honest I'm still in shock I am gonna take this to the fullest extent of the law cause they are obligated to disclose this information to their customers not just in writing but verbally as well so everyone is on the same page and everything has been fully explained

Protect American Alarm System ( Simon XT ) now Brinks Alarm. I was having trouble replacing a panel…read morebattery. I encountered a complicated situation, so I called the 800 number this was around 1130/11:45 PM at night I just got off work ...I spoke to a very knowledgeable and understanding Woman, who has a soothing and therapeutic voice name (Asia). I am sure her beauty would compliment her voice. She was very professional patient and helpful with my alarm panel issue and referred me to other sources. Thanks! Well done!

July 22, 2025 I have…read morebeen a Vivint customer for approximately three years. The equipment was fully paid off within the first year. In May 2025, I contacted Vivint to cancel my service and provided the required 30-day notice. Despite multiple attempts to cancel, they have refused to honor my request and have continued to charge my credit card. Due to their refusal to cancel the service, I was forced to cancel my credit card--a major inconvenience. The customer service experience has been extremely poor. With so many alarm companies available today, I find it unacceptable that Vivint treats its customers this way. To make matters worse, their customer service is not based in the United States, and communication has been difficult. I also sent two written correspondences to Vivint's corporate headquarters and never received a response. Anyone considering this company should be cautious. Once you sign up, canceling is a nightmare. The customer service is virtually nonexistent, and the overall experience has been incredibly frustrating.

We have Vivent Alarm on our Easton home and home in Florida. We were told that if we sell our home…read moreand move to another property and utilize Vivent we would have no penalty. That is a lie. We moved to Tennessee and called Vivent. They installed thousands of dollars worth of equipment. When we went to close the Easton account it was impossible because we refused to pay the 30 day penalty. The rep was rude and abrasive and argumentative. Our new buyers are in the Easton home and we are still getting alerts that our alarm is on. Now Vivent says unless our buyers utilize Vivent they will penalize us. For the fourth time my husband is trying to close that account. We are going to report them to BBB and the attorney general of Maryland.

These guys are professional, efficient, knowledgeable, responsive, and go all-out to help their…read morecustomers. They did a great job installing my security cameras and floodlights, and getting the operation up and running. l recommend them without hesitation.

From the owner: At Maximum Technologies LLC., we are a family-owned and operated company with a strong commitment…read moreto our community. Our primary goal is to ensure that our community members are safe and well-informed in their online activities. Led by Max Hulme, the owner of Maximum Technologies LLC., who was born and raised on the picturesque eastern shore, our company aims to create a tight-knit community that emphasizes the importance of practicing safe online habits. In addition to our dedication to online safety, we also specialize in providing high-end entertainment installations, Networking and Smart Home Technologies. With a focus on both security and entertainment, we strive to bring the best of both worlds to our valued customers. Trust Maximum Technologies LLC. to safeguard your online experiences and enhance your entertainment choices.

Great job in my home by WireNut. They installed 7 lights, one of which was 17 feet high. They fixed…read morean arcing problem that we had and they did some research on an appliance problem which will finally lead to a solution. Competitive, fair price and great work to boot. A couple of very nice gentlemen in the home. They get an A+!

Ceiling fan installed quickly leaving no mess. Second time I have used them. First time was to…read moreinstall under cabinet lighting. Both jobs done very well with professional workers.

Terrapin put a new security system in my house and answered all my questions with a smile. Techs…read morewere fast and knowledgable as well.

From the owner: Commercial/Residential Security, Fire Protection, Video Surveillance, Custom Home Theaters, Central…read moreVacuum Systems, and Home Automation.