Why am I paying almost $300 a month when I can't get someone to answer the phone when I have an…read moreissue? I don't need your AI assistant to repeatedly tell me to select an option, I said I need to speak with someone, and I keep getting the same prompts. Someone is calling me pretending to be Xfinity, and there's no way to report this to them online? Ridiculous.

Xfinity is trying to ruin my life. Texting me threatening to…read moresend a bill to collections that I can't pay because we haven't had access to an account that we switched to my name from my dead grandmother. We've tried contacting anyone for months and all we get is the AI/automated chat/texting/call BS. They tell us our account is fixed and when we go to log in, we still can't get in, and the cycle repeats. Now they've also added on hundreds of dollars of late fees for a bill that was only late because they have locked us out of our account. I wish I never messed with Xfinity and I warn anyone who will listen to stay away. Xfinity is the worst.

Recently Bloofiber began providing service to our community in Ocean View, DE. They have been a…read morepleasure to work with them and I can not say enough about the service. Unlike our previous carrier the wire was buried the same day as the install. The work was done well and has worked flawlessly since then. Speed has been as promised and perhaps more importantly there have been no drop outs. We rely exclusively on streaming video and the previous carrier's system was so unstable it was not uncommon to have the video stop to buffer more data. I'd highly recommend them.

If I could give it a zero I would. It's overpriced, you want new equipment. You need to get into a…read morecontract and pay for the service for coming out. Would not recommend for anyone really. Even charges you local channels, which is free.

I've been with Dish for 4.5 years. I was 100% fed up with the DVR I have had for over 4 years. I…read morerequested a replacement as this was a troubled device just turning off at any moment if it felt like it. The response from Tech support was always the same - unplug the power cord and replug. If that doesn't do it then they will reset it remotely and if that doesn't work you may have to replace the DVR. After a call to customer service and a lot of strong persuasive discussion, a replacement was sent. After 2 months of use, other issues with lost recordings and a week of no service and continued power on / off ghost events, I called again and said I'm done and will shop for a replacement company. Of course my bill went up significantly as the 24 month term was over and the customer service representative said there were no discounts available even if I re-upped to a 24 month commitment. So after comparing all the other offerings out there on a price and channel selection matrix made with the help of ChatGPT, I was prepared to move on. I made my last call in to to cancel the system and on the other end of the call was a wonderful woman who answered my call; Michelle in the Phoenix retention department. She was so helpful and felt my pain. We spoke for a while and she addressed my concerns. Fast forward: I'm back with Dish for 2 more years because of Michelle period. I hope Dish fully appreciates this Human being as much as I do. Thank you Michelle!

11/2/24, Went to get my NEW IPhone 16 Pro Max. Not knowing I was going to spend 'all morning' and…read morehalf the afternoon/evening..transferring data, phone swap outs, and allow my friend to up grade and transfer that data. I must give APPRECIATION, RESPECT and Credit to ( Cellular Sale Rep., RACHEL MADDOX ) who was training, SHE did a awesome job learning and being patient accepting responsibility ensuring customer loyalty. ( Thank You ). The MANAGER DESTINEE PALMER on the other hand..handled Technical question, Trouble Shooting my issues and many other customers, she held down the entire process of overseeing the ENTIRE process with guaranteed customer satisfaction. This Young Lady managed her employees, her integrity and untiring attitude was well documented. Exhilarating energy, enthusiasm and determination to get the job done. Her KSA-Knowledge Skills and Abilities were outstanding. I commend her! Thank you Job well done!! Love my New IPhone 16 Pro Max

I had a great experience an I appreciate how willing Kj Wyatt was to answer my questions and he…read morewas very informative. when I left I had no questions due to him answering them all in a very respectful way I didn't feel like I was bothering him at all.

I am totally sick of this service, BOTH ( TV's ) suddenly inoperative ( Error Code RDK-03033 )…read morecalled them ( ComCast ) went through trouble shooting procedures ( running upstairs downstairs ), checking TV's, on call service attempt ( stated signal is bouncing back he sees error-boxes NOT RESPONDING ) being put on hold ( listening to that boring ON HOLD Maniac MUSIC ). Can't watch as usual morning news, REDUCE my bill FOR ACTIVELY HAVING 'NO' service And just get someone here that's all I'm asking!!

Internet service is without a doubt the worst we have ever had. Customer service is the only thing…read moreworse than the service.

Zero stars. Don't make the mistake of signing up with Charter!…read more Look at Charter's terrible reviews everywhere. Consumerist magazine (not-for-profit subsidiary of Consumer Reports) calls Charter the "worst company in America." It's no wonder Charter went bankrupt a few years ago. This sleazy firm's business practices include: - cutting your satellite cable, then insisting that customer fight with Charter's 3rd party unlicensed contractor instead of honestly owning up to their mistake and correcting it. - moving your first bill due date ahead after first bill, without prior notification (told this is a "standard" Charter procedure on 2nd bill) - insisting that customers wait 45 days (unbelievable but true) for Charter's Autopay system to take effect, then warning that double payments may occur when customer attempts to make a one-time payment prior to the interim due date (as a safety measure) - moving from CSR agents in South Carolina to the Phillipines, where they lie to customers by claiming healthy account status with zero problems and confirming Autopay sign up weeks ago, then cutting off all services including (Emergency 911) shortly thereafter, without prior notice - migrating from helpful humans to speak with or chat online (about no-service issues) to worthless automated systems - poor no-service reliability I really wanted to love Charter. Our credit history is well above 700 and we always pay bills on time. But after several serious attempts to cooperate with Charter, acting as a good customer to straighten out their billing errors, all of our attempts have been futile. I recommend that prospective customers view the 800+ complaints about Charter on another website, plus other sites, before wasting your time. If you like unethical business practices, you'll love Charter!

We've had nothing but poor service from them. They refuse to give us cable internet so we cut…read moretheir service. It's a simple as activating it and they don't want to do it because they feel they won't be making a profit. This completely infuriates me.

I came to the local Store Number 939D on 1135 S. Salisbury Blvd, Salisbury, MD 21801 to replace my…read moreTmobile Internet cord that was damaged during my move. Once again, this store continues to surpass all my needs. Represenative GEO was absolutely amazing in helping me choose a Sync Watch for my niece's birthday. I really appreciate his time, suggestions, and knowledge of the products in store. Whatever you all are doing at that store to produce kind experts on every matter, keep on doing just that.

everything especially fire that dei hire i turned my phone…read morein and closed my account on time and now a year later i getting harassed by a collection agency saying i owe $1900 dollars don't go to this store if you are a white man!!!!