This review is regarding Charter Communications sales associates, not the employees in Chincoteague, Va. I've had no dealings with them.
I spoke with two sales people on two different occasions about their TV service and received a flyer in the mail. Each time I spoke with them they asked if my TV was HD. It is. The flyer had offers for free HD TV.
After ordering and paying to have the service installed, the installer told me that HD channels are not available in my area. Not one person bothered to inform me of this before I ordered. The installer further told me that most channels are analog, not even digital!!! The image quality is pathetic on my $1,500 LED TV.
ZERO STARS!!!!!! read more