The best salon in Jacksonville, well educated, clean, friendly, professional and a positive…read moreatmosphere

Now to clarify, this rating isn't for the whole salon, just ANDREA. You can judge the photos for…read moreyourself but here is some back story. I have been to this salon three times before. Once with Tara(amazing) and twice with Andrea. The first time turned out fine but the second time was a complete nightmare. To preface, I only get my hair done every 9 months and try to get natural highlights so when it grows out there isn't a huge difference. This has never been a problem before until this past visit. To start, the highlights were extremely rushed and put in in less than 40 minutes (for my whole head) and then she let me process for over an HOUR + heat. My hair is thin and never has taken that long but she was cutting another clients hair that entire time so she didn't come check on me until she was completely done with the other lady. I had a feeling they were not going to be what I wanted but I waited for the complete look. I expressed my concerns before paying, asking if she could tone them down and that isn't what I wanted. The highlights also only really sat at the top of my hair and just stop half way down my hair(even though i was doing my whole head). Her response was that I just needed to give it time to get used to the change, so I tried. After getting multiple second opinions I came to the conclusion that I wasn't just in my head and she actually did a horrible job. I reached out to her as politely as I could after nonstop anxiety and stress over my hair and I attached her responses below. Not a single apology and only blaming me for her mistakes. In addition she continued to make empty promises of fixing my hair even though she was telling me her plans of being out of town for the extended holiday weekend (meaning she actually wouldn't be in town). I also told her about my plans of going out of town as well so even if she did return into town, I wouldn't be there and that's why I wanted my hair fixed before I left. Before reviewing the images in the text chat only the very first image is from this most recent visit. The other photos are from 9 months prior and similar to what I was going for just with the preference of staying a little darker(which obviously did not happen). the attachments to this review are the photos after the most recent visit.

If you have curly hair, Honey Loft Salon is a must. Jazz is truly a curly girl's best friend. She…read moretakes the time to understand your hair, gives great tips, and leaves your curls looking healthy and defined. The salon has a super welcoming vibe, and I love that they also have a cute boutique inside. Such a fun, feel-good experience every time.

I love this salon!!! I go to Hannah!! She's the best! Always listens to me and asks me follow up…read morequestions to make sure we're both on the same page!! I always leave feeling refreshed & pretty!!

Alexus did a beautiful job. Cut color and styled. Very sweet listened to what I wanted. Made…read moresure she did what I wanted. And she did!!

Love this place and it's location-San Marco. The salon is cozy and cute. Melissa is the best!read more

I've been going to Meredith for almost a year now. She always does an amazing job and makes…read morewonderful suggestions for my hair that always turn out amazing. The salon is super cozy and the staff is friendly. Will not be going anywhere else to get my hair done.

Ruby at Lion & Wright is absolutely amazing! She consistently does an incredible job with both…read morecolor and styling. From the moment you sit in her chair, she takes the time to listen and makes sure you leave feeling confident and looking your best. Excellent service, beautiful color, and amazing styling skills. If you're looking for a stylist who is talented, professional, and truly cares about her clients, Ruby is the one to see. Highly recommend

Haircut is too short but I can tell that it will grow into the type of pixie I want. This shop…read moredoesn't seem to be fully operational and the multilevel stairs and landing to the salon are murder for older people. The downstairs seems to be being used as an art studio or transition area though it has numerous salon stations.. as though the salon once had a much bigger clientele. This is an historic carriage house that could be wonderful if properly kitted out. I would use this salon again but will ask for service downstairs which is available if you ask for it. Marissa was my stylist. I asked for someone who is good with short hair and I'm pleased with how well she did with me as a first time customer who wanted to "zero base" my hairstyle.

When looking for a good hair salon, the average woman is looking for a relationship, a go-to person…read morethey trust with their hair. Since moving to Florida I spent 5 years looking for a great salon that delivered top notch service in both cut and color; one where selling a kidney to pay for professional service is not required. So many salons are over-rated with inexperienced stylist. This salon truly delivers. Brandon is the best and never disappoints. He takes the time to listen to his clients. He does great with color and I love my hair every single time I set in his chair. He he a true hair artist.

Once Clarissa does your hair, you'll never want to go to anyone else. We drive a bit to get to the…read moresalon and don't even mind because her quality of work and great personality are totally worth it. I just get a cut/style with layers and it's magical what a difference it makes when Clarissa does it. My family member gets her brunette hair-blondified and has never had anyone else consistently make it look so Gorgeous-every. single. time! Relaxed vibe, not anything like a big busy, noisy salon.

Clarissa is AWESOME. She got me in last minute before the holidays (timing worked out), and she did…read morean amazing job additionally. She's super down to earth, relaxed, educated and easy to trust. I felt like she had been in the industry for decades. I cannot say thank you enough!!! I received extensions and they could not look better.

I love salon 180... Mrs. Mae is an excellent stylist . very professional, accommodating and always…read moremaking sure you are pleased With your hair. I refer all my friends to her.

I absolutely love salon 180. If you're looking for a person that will nurture your hair the right…read moreway then look no further because Raven Jacobs is amazing. Every time I come to her salon there's always great energy, laughs, and wonderful conversation. I appreciate the fact that Raven takes the time to educate me while she's providing service to my hair, and may I add that my hair is actually healthy and growing ! With my new stylist I'm set.

Review on Lindsay--I have been to this salon a few times, and every single time I've had to go back…read moreand get something fixed. I never complained publicly before because I tried to give them the benefit of the doubt, but this experience was completely different and honestly unacceptable. I went in asking for the exact same color I had the last time after it was corrected previously. I booked a full highlight and root touch-up. I'm blonde with a little strawberry tone and some low lights . Instead, my roots were turned bright red while my highlights came out white/gray and extremely uneven. My roots are still dark in areas as well. I also had my eyebrows tinted like I always do, but this time they came out horrible. When I politely pointed out that my roots looked bright red and my hair looked brassy, the stylist immediately became defensive and tried to tell me "it's the same as last time" and that my "eyebrows are basically blonde." Instead of listening to my concerns, she became aggressive while fixing it by yanking my head and pulling my hair roughly when she attempted to fix it my hair turned out like this ( see photos) it's still no where near good. I left the appointment crying in my car. I recently had surgery and just wanted to feel pretty again, and this experience made me feel the complete opposite. I also want to mention how uncomfortable the salon environment is in general. Every time I've been there, most of the stylists openly talk badly about clients after they leave -- calling women fat, ugly, and tearing apart their appearances. The only person I did not witness participating was a blonde woman with shoulder-length hair. Today, before an elderly client even arrived, the owner, Teresa, was speaking negatively about her to the staff, talking about how she "hates" the client, criticizing her personal habits, and mocking the woman's husband for attending appointments with her. The client even brought Teresa a turquoise bracelet as a thoughtful gift, and after she left, Teresa continued making fun of her for that as well. A salon should be a place where women feel uplifted and confident, not judged and humiliated. I think professionalism, consistency, and kindness matter in this industry, and unfortunately I did not experience any of those things here. They did give me a refund but I am still posting this because even with a refund it's still completely unacceptable and the stylist didn't even apologize for completely messing everything up)

My wife has been going to Theresa for 28 years! Her and her team are the best hairdressers in…read moretown. If you haven't been there you need to try this business out!