We had Siding Unlimited replace all the siding on our 30 yr old house with LP SmartSide and also…read morehad them replace the soffit, fascia, gutters and downspouts. We were very happy with their quality of work, the responsiveness of our service rep, and the courtesy and responsiveness of the work crew. Victoria W

Forces phone calls that are not necessary (all they're doing is typing it into a scheduling…read morecomputer so they can spam email you anyway and send unsolicited text messages). The ideal stage: - Reach out via Yelp (to get Yelp Guaranteed) - They schedule via Yelp - They collect all information either via email or via Yelp - They send someone out - We decide if want to use them based on what they're talking about - THEN we provide additional contact data That's not the way Siding Unlimited works. And unfortunately, it means we can't really work with them, because we will not talk to "girl at the front desk" overpromising only to have the real tech show up and say they can't do it.

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

My family noticed that a group of shingles on the attached garage facing the front porch raised up…read morecoming out of the previous winter of 2025. Again this shows the quality of installation or the lack of isn't a standard this company advertises. The consumer needs to feel that a roof is installed correctly and will get at least 20 years. Again, be aware before a purchase.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

Everything she's wonderful! Always on time. Quality work. I never had any issues. Never left a…read moremess.

Loved she showed up in a mask…read more Loved she showed up on time. Asked for 2 quotes: #1 reseed the whole yard $600 #2 reseed only where tenants' dog damaged the grass (about a 30' x 4' wide strip) $800 Asked for the per square foot cost and she didn't know, which made me nervous that there's clearly no structure or rigor around their pricing What's interesting is the actual quote we received was for $1000 for the 30' x 4' area. We got a few other quotes for the same work and all were almost half the amount that the actual received quote was. Very disappointed and felt they were trying to pull a fast one. Recommend to a lot of questions or go with someone else.

We were purchasing a home with a 23 year old roof. We needed quick estimates so we would know…read moreexactly what we were getting into with this purchase. Elite Exteriors was able to get Zack out to check out this roof next day. The inspection and estimate of the roof on our pending home purchase performed by Zack and Elite Exteriors quickly became our #1 pick (we had 3). Zack was the only one who actually got up on the roof, took pictures and thoroughly explained how Elite Exteriors would tackle the job. The other 2 estimators didn't even get on the roof before they gave us a price. Zack presented us with... hands down..... THE BEST description of work to be performed, price and promise of exceptional service. He lived up to all of the above! We are so happy we chose Elite Exteriors and can't say enough good things about Zack.... he was a pleasure to work with!!! The roof was done in one day and the guys did an exceptional job of cleaning up before they left. The next day I looked out my window and saw Zack walking around my yard picking up smaller pieces of packaging/trash that had been missed. I would hire Zack and this company again in a heartbeat!!!

I can assure you that these photos were taken about 10 minutes before this review was written. No…read moreone ever refused to meet with you. That's probably your way of deflecting the fact that you know this is the condition of the deck as it sits here today. Not one of these photos was taken during construction or more than 48 hours ago.

Dale & Joey were able quickly to solve a small roof leak problem caused by a squirrel, and also…read moreaddressed a loose siding panel. Although, thank goodness, it was not a major roof repair, Dale was professional, expeditious, extremely cost efficient, & very friendly! Smart roofing is the BEST!

I just had Smart Roofing do my roof and chimney. 24 years ago Dale Senior did my roof and did such…read morea great job I had them do my roof again. This time his son Dale did our roof and chimney and once again did a great job. I recommend this company to anyone needing roof or chimney repair they are very honest and price equitable to other roofing companies. Al G. New Berlin wi.

I was very pleased using this company to replace my roof. Chris & Craig worked with me and kept in…read morecontact throughout the entire process. They not only replaced the roof, but also replaced the skylights and installed new gutters. They did a great job of cleaning up when they finished. I would highly recommend Rescue My Roof. You won't be disappointed. A++

Gavin was awesome! Gavin was very prompt at addressing our gutter problems and made sure all our…read moregutter guards and upper gutters were flowing freely! We will definitely use Rescue my Roof again in the future!!

Very happy with the roofing work. The team explained the process clearly, answered all of our…read morequestions, and completed the job efficiently. The workmanship and cleanup were excellent.

So Yelp is suppressing negative reviews for this company; there may be some payments, not sure…read more What was requested? Just a quote for roof repair work. Basic stuff. Quality? Can't answer that because they never responded. Value? Since they didn't respond, can't answer that either. It's not worth anything of value (because you can't pay anything) if you get no response to the quote request for service. The bottom line is two-part. 1: Yelp needs to stop suppressing valid reviews. Please make sure you open "not recommended" - chances are the majority are valid and the positive ones are paid or fake somehow. 2: If a quote request comes, be a decent business and respond, even if it's to respectfully decline to serve.

Sent a request for quote through Yelp's chat, no response (at all)…read more It's unprofessional to not reply at bare minimum.

Honest. Great description of work that was needed. Met the lowest of two other estimates. Dan was…read moreexcellent to work with.

Yelp says that their response time is "excellent" - but they never responded to a quote request…read more Might have been an old metric.

In October 2024 I contracted with 1st Choice Roofing to replaced the failing roof on a 2 story…read moreduplex I own in West Racine. While they were not the least expensive, I selected them after reviewing the job with Christo, the owner. He was very knowledgeable and was straight forward regarding the extent of possible issues that may be uncover when the shingles are removed from such an older building (1929). Christo has an extensive portfolio of quality materials to choose from and his suggestions really helped steer me towards the best possible outcome. The work began very shortly after the paperwork was completed and even after finding that the original roof had 3 layers of failed shingles in some areas, had extensive wood rot at the decking, fascia and soffit areas, needed replacement roof ventilation and also required additional work to remove an old school TV antenna... the roof was completed beautifully and ahead of schedule! Communication was on-going and professional throughout the entire job. The clean up was meticulous and complete. Gutters and downspouts were installed a few days later and the house really looks great! I can 100% recommend 1st Choice Roofing... and have already passed their contact information on to both family and friends.