I highly recommend JP's Care Home for folks needing a Board and Care facility. My mother was a…read moreresident there for Hospice care. The staff were very professional, kind and considerate. Staff always kept me informed about my mother's care. The facility was neat and clean. The environment was very pleasant and quiet. I loved the patio and garden area in the back which was for resident use. The food was prepared every day according resident's preferences. The Administrator was so helpful and quite professional. It seems like the residents needs always came first!!!

If you are looking for a clean, professional, loving, caring, and dedicated facility for your loved…read moreone; look no further. This is a beautiful space where people go to recover, rehabilitate, and restore their dignity and their lives. My 69 year old mother was a patient here and when she arrived doctors could arguably confirm she should be going into hospice, but we believed in God for her recovery - thankfully the owner Jim believed she could recover also. When she arrived she could not speak, feed herself well, and was physically weak all over. I was SO anxious to leave her in this state, but was immediately assured by staff that she was in good hands, and that she was safe. They nurtured her as if she were their family and I knew then even more that we chose the correct location. Within weeks she saw an eye doctor, physical therapist, speech therapist and occupational therapist. She participated in multiple types of activities (finger painting, gardening, celebrating birthdays, and her favorite - bingo!). After a month my mom graduated from puréed foods to a better diet, could feed herself, had less confusion, and was improving every single day. I am now happy to report she is even stronger, mind is sharper, speech is amazing, and can tackle occupational tasks that this facility assisted her to accomplish. It is the little things that we do every single day that we don't realize we miss until we don't have them. When we find ourselves in this place we need somewhere to go to recover - this is your place! The owner (Jim) will acknowledge you, spend time to speak with you, and the way he looks after his employees and is always upgrading the space shows deeply how much he cares. In my moms time there, they completed a beautiful remodel. Not once did this facility wreak of any smell. Jim - as I write this tears fill my eyes. I am SO thankful to God for your work! I am thankful for your spirit, and for showing up as your true authentic self! To ALL of the staff of Richmond Post Acute - you are all SO valued! You are all SO amazing! I pray you know just how much of an impact you are to the lives you touch! I pray that favor falls upon you. From the peace within my spirit - vibrant love and gratitude to you all!

I toured this facility when deciding where to transition my mom after a hospital stay for rehab…read more In short, I met the owner who would do himself a favor by staying out of the marketing aspects of his business. He was pompous and full of himself and put a bad taste in my mouth. It didn't take me long to decide this wasn't a good fit for mom. The place looked cleaned and the workers seemed nice. Most rooms appeared very small though with three beds to a room; not okay in my mind even for a short stay. Do your homework and hopefully, you'll have a different experience considering this place appealed to me as it was close to home and had good reviews. Tours are everything!

The Staff at San Pablo Healthcare & Wellness Center are wonderful. My husband was treated with…read morekindness and understanding, as were all the other patients and residents. My husband was there for rehabilitation. The Physical Therapists and Occupational Therapists were great.

My experience at San Pablo Healthcare & Wellness Center was truly outstanding. From the very…read morebeginning to the end of my stay, every aspect of care exceeded my expectations. The nurses and staff provided not only excellent medical attention but also genuine compassion that made a difficult time much easier. I want to recognize Taze in the Customer Relations Department for being incredibly kind, understanding, and supportive--always making sure I felt heard and cared for. A very special thank you to Ms. Candi, the Admission Supervisor, whose professionalism, guidance, and dedication were absolutely exceptional. She made the entire admission process smooth and stress-free, and her support never wavered. I also want to highlight Christine, one of the therapists, and her entire team. Their expertise, encouragement, and positive energy made such a difference in my recovery. They truly went above and beyond to help me heal and regain confidence. Being injured and in need of aftercare was not easy, but the team here went above and beyond to make sure I had the care, comfort, and dignity I needed. I am deeply grateful for their compassion and commitment, and I would highly recommend this facility to anyone in need of quality healthcare and rehabilitation. J.Martinez B wing Room 22

Had my dad living here as he needed 24/7 care. The ladies who worked there were like family and…read moretreated my dad like family. They were so wonderful and kind. Even the owner, Ali was not afraid of hard work as he would also pitch in and help around the care facility. We recommend this senior care home because they work with heart. Everyone working here is very compassionate and nothing was ever too much for them.

My 91 year-old mother was fortunate to be cared for by the excellent care-providers of Home Sweet…read moreHome. The quality of care my mother received was absolutely superb. The caregivers listened to her, were respectful, and promptly attended to her needs and requests. She ate fresh organic food that was cooked everyday. She was able to walk in the large, calming backyard with beautiful trees and flowers and sit and relax in the comfortable outside seating. I truly had peace of mind knowing that my mother lived the last months of her life in such a tranquil and loving place. The leadership of Home Sweet Home, the owner, Ali, was always highly engaged with the residents, enjoyed talking to and interacting with the residents, and ensured that a very high standard of care was implemented everyday. God bless them all!

I toured the Memory Care unit and was very impressed. A friend also gave it high marks and he had…read moreworked there! My Loved one needed surgery, so could move ahead immediately. Now circling back - they will not return my calls or my inquiries. This is poor customer relations.

My elderly cousin has been living here since July 2023 and is thriving. I worked in the healthcare…read moreindustry for 15 years and later as a Senior Living Advisor (offered the same services as "A Place for Mom", only in person). Westmont of Pinole is an excellent place for a loved one. The staff members have an average tenure of over 5 years and actively engage with the residents. I visit at different times and days and can truly say that this entire team enjoys what they do, they're good at it, and it shows.

When we could no longer care for our father, we made the difficult decision to move him to a care…read morehome. We were fortunate to find Granda Care Homes. We met with the manager, Kevin, who answered all of our questions on the process to get our father moved, staffing, and care provided at Granada. Kevin is very kind, professional, and patient. He treats his employees with care and respect. The facility is older but clean and in a quiet residential court. The staff (one in particular whose name I won't mention out of respect for privacy) is AMAZING with our father. This person is extremely attentive, hardworking, and has tremendous compassion and care for the residents. We sleep well knowing our father is in good hands.

My mother suffered a stroke in early 2008 that left her paralyzed with the use of only her right…read morearm. My mother was discharged from the rehabilitation/care center (through Kaiser). We had the opportunity to remain there, but my mother was very depressed there It was not what I wanted for her during this challenging time of her life. In April 2008, I was referred to several care homes in my area by http://www.aplaceformom.com. The home is clean, has lots of light and a beautiful back yard. My mother was only eating purified foods with a thickener. The owner, Rey Lee said they would work on that so she can start to enjoy regular foods. Well, by the end of the week she was eating solid foods. I also noticed her spirits were up. The care givers were compassionate, caring, respectful and kind to her and our family. This care home is one of two right next door that is owned by Rey. The women next door would also visit my mother. They spoke to her in her native language (Tagalog). I was very happy about that because I do not speak or understand the language. This was very healing for her to speak in her first language. The care givers were also proficient in English and I did not experience any problems communicating with any of them. In March 2010, we entered her in hospice at the care home. The care givers and hospice team worked well together to give my mother the best care during this time. They prayed with my mother, spent time with her watching television and made her feel like part of a family while I or my family was not there. I received a call early in the morning in January 2011 that my mother was not responsive and was experiencing labored breathing. I called my family and those closest to my mother of the sad news. We all came to visit her one last time and the care givers were very accommodating and answered my family's questions and concerns. We were there for nearly 9 hours. I am grateful for Rey and his team of care givers for the life they provided my mother during her last few years of her life.

My dad is patient here we have been coming for years. When I tell you that the lady's and the…read moredoctors are the nicest people you ever met that would be an understatement. From the music to the decorated rooms it really makes the fear and anxiousness from dental clinics disappear. I would a 100% recommend this place to everybody!!

Dear: Dr. Niheu,Kalamaoka'Aina…read more Type of care: Primary Care Physician Lifelong Medical Center Pinole 806 San Pablo Ave,Ste 1 Pinole,CA 94564 We will miss you wholeheartedly! I have great admiration for your patient care. You take time to listen to your patients & give great advice. Keep shining your light from the window to your sincere happy energetic lively smile. We can't thank you enough for keeping my mother in good health. We miss you already. I am thankful for the positive impact you have made through your expertise and compassionate care. You are an exceptional doctor. Your commitment to patient care and your patients' well-being is truly commendable. I am grateful for your passion for healthcare.Your genuine concern and expertise have made a lasting impact. Thank you for being an outstanding doctor. Thank you for your unwavering dedication to patient care. With gratitude and appreciation, Respectfully, M.N and daughter Savvy God bless you in your endeavors!

Everyone friendly and helpful. Sometimes short on help?…read moreFood was good. Occasionally too many days with the same food as the main dish, but good.

My mother was forcibly moved to a "rehab facility" by the emergency room director Gina Hocker at…read moreKaiser Hospital Oakland. Kaiser is well aware of the reputation of these facilities as conscientious staff at Kaiser Oakland revealed to me these particular facilities are known for putting patients into dangerous situations with patients being sent to the emergency room with various injuries. The director of emergency services manipulated and in a very underhanded, cold, calculated, deceitful manner did all she could to send my mother into yet another dangerous facility with an even worse reputation than Bay Area Healthcare without my consent .. Shields Richmond .. ordering EMT's to pick my mother up in the dead of night to transport her to this facility. A facility I adamantly refused to consent to have my mother transferred to. Gina Hocker taunted my daughter literally laughing at her being emotional about how her grandmother was being treated. She was extremely unprofessional and patronizing. My mother told them herself she didn't want to be transferred to Shields Richmond. The experience has been very difficult and uncomfortable. My mother is 89 years old.. is diabetic and has suffered several strokes. She was walking and progressing. As a result of a serious fall at Bay Area Healthcare a facility Kaiser highly recommended by Claire UM department manager.. my mother has had a serious setback mentally and physically. Do not allow Kaiser Hospital Oakland the ability to send your loved ones to these facilities. They are cost effective for Kaiser and that's what they are most concerned about.. not the patients. I'm definitely not indicting the entire staff at Shields Richmond but there are staff who are there merely collecting a paycheck. Far too many do not care about the patients and it's very apparent. Several receptionists have routinely pretended not to hear me and hung up the phone in my face many, many, times as has the administrator of the facility Jack Philogene. They feed the patients the same meals over and over again.. leftovers. They've lost several pieces of my mother's clothing. She is not showered regularly.. apparently twice a week if that often. The actual facility smells like the sewer with some areas smelling worse than others. Do not brush her teeth. They immediately lost her bottom dentures and did not want to replace them claiming my mother threw them in the garbage. Sent her to a dental appointment half clothed in freezing temperatures more than three weeks after her dentures were lost by the staff. My mother has been treated practically as a prisoner limited to her bed. I've asked Philogene the administrator that she have a roommate as I'm not comfortable with her being alone and she needs interaction with another person.. Philogene moved a woman into her room who is asleep nonstop.. can barely hear.. is not able to interact... and this was purposefully done. Main contact with staff only for essentials such as meds and meals. Therapy is hit or miss as the therapist is never scheduled to meet with the patient. They ignore patients when they push the button for help. My mother had to yell for help as her roommate recorded the incident. And she literally got the phone and called 911 while the staff ignored her calls for help.. all witnessed by my daughter. I've heard the bell going off myself with the staff ignoring the patient. Shields stops taking calls at 9:00 p.m. which is dangerous as well. No contact after hours. Dr. McFarland never updated me regarding my mother's condition until I threatened to report it. Spoken to the doctor one time while my mother has been at this facility for over a month. I don't believe they're giving my mother her daily medications. The doctor should be on top of this. Patients are forced to attend religious services without the permission of family members. Administrative staff regularly ignore phone calls from concerned family members. The only way this lack of care will hopefully be addressed is if family and friends report their concerns.