I just had the absolute pleasure of having Cameron from T&J Towing coming to pull my Wrangler out…read moreof my very narrow garage on an incline. I was using AAA and I had an afternoon of other 3rd party tow services come to try and get it out of my garage, but they would arrive and then tell me they didn't even want to try. Cameron was the 3rd to arrive and he was my last hope. I don't even have words to describe the service he provided. He was just amazing. From the moment he got out of the truck, he was kind, professional and showed no hesitation to get the job done. He was also super respectful and gentle with my wrangler, which I appreciated immensely. He made sure he didn't rush fast, that everything was perfect and that all went smoothly. It was honestly super cool to watch. Then he told me he's only been doing it for a month and I was even more amazed. Cameron was a real pro. Give him a raise!

TJ Towing gets No Stars - i needed a tow because my car died, the girl came unprepared, battery…read morepack was not charged and she placed the hooks in wrong area which damaged my Front & Rear control arms, not too mentioned bouncing my car off the Tow truck. My driver seat creeks all the time now. Because it's now a claim I have endured an unexpected $700.00 in car rental expenses. That came out of my pocket! I even talked to TJ asked if he could help with the car rental charges due to their negligence. He never returned my call. ​

The shop along with the customer has been holding up a job for over two weeks now that we're trying…read moreto pay cash for also tried to charge $1000 for a 13 mile tow i've been in the Towing industry for 40 years never heard of such a thing $3400 worth of damage the vehicle was drivable all but a flat tire. now they're refusing credit card payment saying that they will only accept cash. scam company I would stay away unless you want to pay above maximum charges.

ORIGINAL REVIEW: Took a vehicle to them for a simple Maryland State Safety Inspection, which…read moreultimately ended in an assault by their employee. The inspection staff and shop manager was verbally abusive when you question their work. Then a third employee decided it is ok to punch a customer in the face. I don't care how heated a discussion gets you don't assault your customers. Interestingly enough I contacted the CEO Mike Montgomery via email regarding this matter and as of 5/4/24 he has not responded. It would seem if a customer took the time to contact the owner due to issues with his employees to include necessitating a Cecil County Sheriffs response you would respond and engage said customer? I am really a pretty reasonable person, but when staff give me the proverbial middle finger when I speak to them and then another staff member physically assaults me I tend to become a lot less reasonable. Updates below in reverse order by date: 5/9/24 UPDATE: Maryland State Police (MDSP) came out and looked at the vehicle and it passed. The MDSP treated me like a valued customer. I sent a review to MDSP telling them how much I appreciated their assistance and explained that even if they failed the vehicle I would have accepted that answer because of the professionalism exhibited by the MDSP. The MDSP did not verbally abuse me, talk down to me, or physically assault me. As for the business I hear crickets, which speaks volumes to their actual business practices. 5/7/24 UPDATE: Took the vehicle to another shop for a 2nd opinion and they confirmed what I thought, which is their mechanic is incorrect. Unfortunately I guess I will need to contact Maryland State Police Inspection Folks and see what my recourse is. ORIGINAL REVIEW: If you want to risk being assaulted by their staff take your vehicle to them. They are verbally abusive when you question their work. When they get their feelings hurt then they decide to assault you. Never again will I take or recommend anyone to use this shop. I don't care how heated the discussion gets you don't assault your customers.

Horrible towing service outrageous pricing worst company I have had to deal with. if you need your…read morecar towed I would go else where

upcharging out the ass and you mfs under these comments calling them honest I don't understand it…read morelmao 560 for 3 days is crazy asf plus 75$ for a tow they were closed my car been towed multiple times and I was never treated like this take your money to a place that deserves it these mfs getting paid for nothing

Giving this company a 1 is being nice. Just had a tow claim through our roadside assistance to not…read morehave them come at all. What's the point of providing your phone number of the driver or operator don't reach out IF there's an issue?!. This company not only reported back to roadside assistance that they were at the location and no one was there (dummies we can see your location through the tracker and so can roadside assistance) you don't pick up the phone when someone is trying to reach you. I will be contacting State Farm to let them know they should definitely reconsider using y'all as a provider. Thanks for NOTHING!

called at 8 pm I had a 2010 jeep wrangler (7 inches taller than factory) and a hysterical…read moregirlfriend on south heald in south bridge with no battery / or dead alternater and Aaa said no dues, no help 4 people said the driver will call you right back, never happened... Then I got Harry could tell he was the first person in a truck, I told him it was a life size Tonka with 33inch tires and even though he didn't have a flatbed he was willing help after a hour and 25 calls from me and at least that many from the aforementioned hysterical girlfriend and Harry was the only one who helped, great guy, big help if you're stuck with a broken down car call him the guy in a the truck, not a 18 year old in a call center... support local business

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company

Exceptional in every way. Marked by patience, courtesy, superb repair and restoration.read more

If anyone is looking for a stellar business, that out performs all the rest, this would be the…read morecompany you want to take care of your cars repairs and bodywork needs! This will be our 6th? time using Downingtown collision for our five children and ourselves over the years. From fender benders (our mistake) to oops accidents from others, this team is unparalleled. Staff is over the top accommodating, where it's not even a question when it's time for something as stressful as a bodywork repair to be done. This is who we go to. Great communication, excellent work, support, staff, phenomenal, and best part of all is when the car is returned to us it's in cleaner condition than it was when we purchased it. Thanks once again for a fantastic impression

So the work itself was fine, but it took them over a week to fix my mirror, which was a bit much…read more They were not clear about using Aftermarket parts, which was something the insurance company stipulated, but no one told me that until after the fact. All of that would have been FINE, except that when I filled out the survey saying all of this, the company TEXTED ME TO TELL ME WHY MY SURVEY ANSWERS WERE WRONG! That was completely unprofessional and not the purpose of the survey. So for those reasons, I wouldn't use this company again. Very weird behavior.

I would like to leave a special comment for the Cadillac Body Shop, especially for José Espinoza,…read morewho did an excellent job on my car. He demonstrated outstanding cleanliness, precision, and professionalism throughout the entire process. I am extremely satisfied with the results and highly recommend this body shop. The entire staff provided friendly, professional, and attentive service, making the experience smooth and stress-free. Thank you for the great work!

Good quality service, friendly staff, clean…read moreshop...............................................................

I went to see about getting new tires and the sales guy (I regret not getting his name) check &…read moresaid I was good and didn't need any. I so appreciate the honesty! Instead of trying to make money off of me he told me the truth. I'll definitely will be back next time!