I have been here three times, and I can only say good things about one of the three.
The first time I went to Bliss Automotive, I had went to get a simple oil change. I had heard good things about the place, and the reviews had simply looked stellar. You'd expect a good quality service from a local business like this. However, I was thoroughly disappointed after this first trip. My oil was never actually changed or filled, and they had taken an entire day to do it. What a nightmare! I was charged for an oil change, and had no car for a day, just for me to check and see there was almost no oil in my vehicle. Not to mention, the oil was obviously dirty as well. That being said, an oil change is relatively cheap, and I gave them the benefit of the doubt.
I had also had this location look over my vehicle for an engine and tire light a bout 1-2 months ago since my inspection was coming up to its expiration date. For the tire light, they had told me the sensor was simply broken. The engine light was a catalytic converter malfunction. Jared, the owner I believe, explained that the converter wouldn't be a major issue since that was for the exhaust. This trip seemed to have went well, but the kicker is that I ended up taking my car to a Firestone just last week about the lights since my car was having trouble starting and I was nearby the Firestone. At the Firestone, they found that my tire rods were worn, and the wear on the rods had damaged the struts for steering, along with wearing out my tires. The total cost to fix all of this was OVER 2,000 DOLLARS. The crazy part about this, is that had Bliss found any issue with the rods beforehand, which they should've since the lights were on and I wanted a diagnosis on my car, the only problem I'd be dealing with is some worn down rods. The issue now is that my car had been running with the worn rods so long, the struts became damaged due to the strain of the loose wheels, which also worn out the tires themselves. All of this would be completely avoidable if Bliss Automotive did a proper diagnosis. But now I have to drop 2,000 dollars into my car to get it ready for inspection because they somehow missed this glaring issue.
The only positive thing I can say about Bliss is that they did a great job replacing my steering fluid pipe. My car was originally leaking steering fluid due to a worn out pipe, and I had brought it there to get that fixed. The pipe was replaced with the exact part that they ordered in just for me. The price was also decently cheap for the work done. I do really appreciate what they did on this visit, but it just can't undo the damage that has now been down to my vehicle long term. It must've been the owner who worked directly on the steering fluid pipe because, at the very least, he seems to have his act together. My assumption is that the rest of the team is either being very lazy, or is just ill equipped for whatever reason to do proper work on the car.
All in all, my experiences with Bliss Automotive were extremely disappointing, and I wouldn't recommend anyone bring a vehicle there unless they intend to wreck it. read more