I need to specify that my disappointment is based upon the owner's approach to customer service,…read morenot the flower designer's work. Madi--the designer--created a beautiful bouquet and was very professional in her dealings with me. The owner (Emilie) however, was cold and unreasonable when my delivery went awry. The presentation that had been planned was ruined, when the flowers were delivered to the person we were trying to surprise, hours before anyone even knew if she would be successful at the milestone that we hoped to celebrate. Multiple times I contacted Smith's to ask whether they could offer me a partial refund, in acknowledgement of their mistake. The owner did not respond, despite having my contact information. When I did finally got her on the phone, she was defensive and took no responsibility for what had happened. I would be very hesitant to entrust her with an important family event, like a wedding or funeral.

I am so happy with the floral arrangement delivered to my sister in law today! The workers called…read moreto verify if the could leave it at the door if no one was home! Very curiosity!

A man delivered flower bouquet yesterday afternoon. It was from one of my friends and it was…read morefresh and beautiful and top of that the delivered person was friendly and polite.

My husband orders flowers from A Heavenly Florist every few weeks and we absolutely love the…read morequality, aesthetic, and longevity of their arrangements. Additionally, the owner is very kind and genuinely cares about their customers. I highly recommend A Heavenly Florist! I'm including pictures of some of the arrangements I have received.

Yorktown Flower Shoppe is fantastic. The team is absolutely wonderful--knowledgeable, friendly, and…read moretruly skilled at what they do. As a guy who usually just grabs something from Costco or Walmart because I never really knew what better options were out there, I'm so glad I found this place. They offer a personal, customized touch that goes far beyond the basic supermarket bouquet. If you want more than just flowers--if you want something thoughtful and meaningful--this is the shop you should go to. After all, giving flowers is supposed to mean something special, and Yorktown Flower Shoppe helps make that happen.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

A delightful flower shop in the Yorktown area, conveniently located right off George Washington…read moreHighway. Offers a wide selection of plants and flowers. I discovered an interesting plant and ordered a dozen roses, which she arranged beautifully. The prices are quite reasonable given the quality. The service was excellent and very friendly. This will be my go-to spot for flowers on special occasions. Highly recommend this wonderful flower shop!

Someone sent a "Dish Garden" to us as a Sympathy plant and used the on-line service Ava's Flowers…read more Ava's flowers IS NOT a Florist, just an ordering service which takes a hefty percentage. What was ordered was Not Close to what this florist shop delivered. There was a clear picture on Ava's website of what should be included and missing was the Flowering plant (with matching bow) and the green plants weren't in a dish- just 4 green plants in tiny pots stuffed into a leftover Easter basket. (delivery was the week after Easter) The basket is warped on the bottom and does not even sit flat on the counter! This florist should be ashamed for what they delivered and should not be doing business with the Ava's Flowers group which is a scam!!! I have heard of others being fooled by this 'Sponsored' ad when a google search is done.

One is never sure what to expect on such a day for flower delivery as Valentine's Day. But this…read moretime, the flowers were fresh, the arrangement beautiful and exactly as ordered. We are not exactly local to Newport News, but we were called with a delivery time to make sure we would be there to receive the flowers. A great job and much appreciated! ERIC Williamsburg, VA

Always beautiful arrangements, kind professional staff! We order from Texas for our relatives and…read morethey do a wonderful job! Great selection!

River Birch is fabulous florist and gift shop in Middlesex County, VA. The arrangements are lovely…read moreand there is a fantastic array of gifts. Most importantly, the owner and staff are wonderful! They go above and beyond to meet their customers' needs.

I'm ashamed I never reviewed Floral Fashions after the beautiful work they did for my husband's…read moremilitary retirement ceremony. They made the process very easy. My husband needed a bouquet or two and they put together a stunning arrangement. My husband to this day still talks about how great it was to work with floral fashions and the arrangement they put together. The cost was right on point. It was not overly expensive. The store is conveniently located in a shopping center in a popular area of Poquoson . Parking is easy. If you're looking for flowers, make sure you check out floral fashions, you'll receive wonderful customer service and I hope you will also talk about the beautiful arrangements that they put together for you.

I had parked in the center lot where this flower shop is located with the intention of going in to…read moreFarm Fresh for some flowers. However, as we pulled in, I noticed Floral Fashions and decided to pop in there instead. It's a pretty small shop, seems a bit dated, which also means that they have probably been there for a long time. A nice man came out from the back room and greeted us warmly. All I wanted was a variety of flowers for me to arrange on my own. I wasn't looking for any fancy arrangements. I told him that I was going for a "wildflower" vibe and gave him my budget. He went to the back and returned with a few stems. Turns out the stems that he brought out were only about $2 each which I thought was very reasonable. It was such a quick, easy and pleasant trip. In and out and got just what I needed. They have all sorts of little cards, stuffed animals and some arranged bouquets in the fridge. I'm sure they can find you something you will like! Stay safe, Friends!

You know I love a good plant store and this is my Williamsburg one!…read more Ray Ray's plants is a gem for plant lovers and casual shoppers. The selection is impressive - everything from a beginner friendly houseplants to more unique finds. It's easy to walk out with something special no matter what your experience level. What really makes the place shine is the staff, they're genuinely helpful and happy to answer questions or give practical care tips. Then there are the little touches that make it fun - like the adorable plant hats that add personality to the cactus or graduation caps. On top of that they offer classes and workshops so it makes it more than just the store it's a community space. Between the vibe, the variety, and the creativity it's hard to find anything not to love here.

Ray Ray's Plants is a beautiful new business settled next to Silver Hand Meadery in Williamsburg…read more You will very likely be greeted by a friendly welcome and enjoy the vibes as you peruse their aisles of plants and/or get some advice from the experts on staff. We took home a ZZ that now lives at my office and makes every day a little brighter. Good prices and friendly staff - A+.

Annette designed our centerpieces, bouquets, and boutonnieres for our wedding reception last…read moreweekend. She was absolutely delightful to work with and everything came out beautiful! As a bride who was not sure what she wanted for flowers, Annette was so helpful in asking questions, giving me examples, and helping me figure out what I liked and disliked for all of my arrangements. She also did this keeping my budget in mind, which I appreciated. So many vendors try to push you to spend more and I never had that feeling with Annette. She was flexible and easy to communicate with throughout the whole process. Thank you so much Annette! I hope this review helps other brides make a great choice!

Annette did the bouquets and boutonnieres for my Mom's wedding this past October. We met Annette at…read morea bridal show and she really came through for my mom. She drove them to our location and provided us with all we would need to transport the flowers to the wedding venue. We had orchids and calla lillies in our bouquets and they were GORGEOUS! Myself, my sister, my mom, my stepdad, the groomsmen, and the guests were all more than pleased with the results! Thank you so so much Annette!