Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!

Consistently good work at a reasonable price…read more Everyone that has come in has been professional, polite, and easy to work with. Highly recommended.

I am so happy with Sally's from start to finish, they were professional, trustworthy, and punctual…read more They communicated so clearly and professionally. They are also very reasonably priced. The team worked efficiently and left my home sparkling clean--every detail was taken care of. I highly recommend this cleaning service!

Very happy with the service they were polite and professional. Very thorough cleaning and it was…read moremuch needed and appreciated. Thank you.

From the owner: At “Rubi’s Cleaning Services” we know how important it is to have a clean environment. That’s why…read morewe offer a reliable and detailed cleaning service, so you can enjoy a spotless home or office without stress. We take care of the cleaning, all you have to do is enjoy! Just a call or message away

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

I called for a clean the lady came on time did a awesome job my house is sparkling will definitely…read morecall back very professional

This place is a scam. We had the same experience as all of the rest of the bad reviews. We hires…read morethem for a deep cleaning in our rental home. They came and when we inspected their work it was like they had just thrown a rag over a few spots in the house. The floors were not vacuumed, there were still cobwebs in the corners of the house and still splashes of food stuck to the back splash in the kitchen. When we called to tell them we were dissatisfied they said they would come back at no charge. They never came. When my wife tried to call again she could not get in touch with them. After 3 or 4 days of trying she finally was able to reach the person we paid and she said the owner fired everyone and that he was crazy. It is hard not to believe this is a scam. I just wonder if we can somehow get our money back. Stay away from this service!! Rub as fast and as far as you can.

Krystal - I appreciate you responding back but, it is truly disappointing to see that nothing has…read morechanged in terms of Too Green taking ownership of their failure to completely deliver a direct service we paid for. There are some major discrepancies with your response below. Please find them listed here: 1) My name is Andrew, Nicki's husband and our services were rendered on June 29th not the 22nd. If you had taken time to truly review my complaint and looked into our case, you would've seen that 2) There was barely any real effort in making this right. We asked to speak to a manager/supervisor the day after the services were rendered. As of now, we still have not heard back from one despite being told we would've at the beginning of this week 3) Your "satisfaction guarantee" that was offered the same day as the services that were rendered was just a 10% discount on the next cleaning... I think we can all agree that means nothing. It wasn't until the next day that someone had offered to have someone come back to do further cleanings.... but at your company's availability. The date proposed to us did not work as we were in the midst of moving into our house and had to clean a good bit of the large portioned missed in Too Green's cleaning ourselves. Had you offered this right away on the first day, it may have changed the narrative. 4) A "vast majority" of the cleaning was NOT completed. Please stop saying it was. I find it mind boggling how you could tell me how much of the cleaning was done without so much as stepping foot into our house. We live here, we know how much of the cleaning we paid for was done... AT MOST it was 50%. I have attached a number of photos, but it doesn't mean that these photos alone is an exhaustive list of everything that was not fully cleaned. I would hope I didn't have to go around and photograph every nook and cranny and that your company would trust us after a few example photos. 5) No one is expecting anything to be restored to new condition. We just expect to have the things we paid for cleaned well. 6) The 10% discount was offered prior to the re-clean. It wasn't until a good bit of back and forth were we offered the re-clean. We have the text receipts if you want us to post it here Please do better. I understand that other folks might have had good experiences with their cleaners from Too Green, but it doesn't make our case any less valid.

Avoid this complaint fully. Very dishonest no professionalism in operating. Booked for Sat 11th…read more9am; 2-3 days before suddenly asks to change schedule to Tuesday 14th. When I say cancel and refund money if you cannot do on accepted date time slot then schedules work for Sat 11th 5.30 pm. As I type this review, the assigned cleaner hasn't even turned up or called in. It is now 5.40 pm. This kind of fraud businesses shouldn't even be allowed to operate on Yelp. Total cheat fraud business who doesn't have actual any employees, just runs some shady cleaning services based on random workers who may or may not show up. If I don't get my money back am for sure going to sue this business for malpractice. Update [03/13] : the assigned person arrived around 5.45 pm on 03/11 and tried to do as much possible till 9.15pm but clearly she was already exhausted from full day work and none of expected cleaning was done. She didn't have the right tools and equipment even. However she was very nice to say she would come back next day fresh at 10.30 am to do it properly. On 03/12 the lady did come back as promised and very much improved on the work and did significant cleaning up from the prior days under performance work. Am attaching pic to just illustrate the the state of things at the end of "official" day work to show how bad it was. Am re-scoring to 3 stars from a prior 1 star just because the cleaning lady was super nice to come back on a fresh mind and actually do the work a second day. But in true essence the company is very unethical in sending 1 person to do a 1700 sq ft cleaning after charging almost $400 for it. Even now I again have to go and do final touch up cleaning !!! Would advise all people looking for cleaning, if you are spending $400 make sure you will get atleast 2 people to come do the job otherwise it's a rip off. Just hire cheaper people off Craigslist for $150 a person. This company doesn't have any employees seems like they just sub contract to freelancers and keep 60-70% of the money for themselves. Unethical for consumers as well as those they subcontract it to. Still can't believe it they sent 1 person to clean 1700 sq ft place in 3 hrs for move out cleaning , appliances cleaning , bathroom water scum cleaning...makes no sense at all.

This service is excellent. Jess is detail oriented and concerned for the satisfaction of her…read moreclients. She is efficient, consistent and considerate. Very thorough.

I started using Dependable for holiday cleaning and special events , and wound up keeping Jessica…read more on board for a bi monthly cleaning as well ! You cant beat her prices or her quality of work ! Its nice to have someone you can trust in your home and to recommend to your friends and family !

BEWARE!!!!? I had the SAME EXACT experience as the other reviewers. Honestly, it feels like a scam…read moreto me. Makes me wonder if they get paid by GROUPON before they complete the cleaning. DO NOT SIGN UP FOR ANYTHING WITH THIS COMPANY. It sickens me to give even 1 star...they deserve negative stars. No need to read on unless u want the detail. We purchased thru Groupon and my wife set up an appt for a Thursday in mid-Oct. The purchase was specifically for this date as we had friends visiting the weekend of Oct 24th. I work from home, and the date comes and they're late -- so I call and they say that we had the date wrong and its scheduled in November. I said that was absolutely untrue. After giving the woman a bunch of grief, I had no real option but to accept. So, The next date comes in November...and they're late again. I call and she (the dispatcher) says that "they came by, but nobody was home and they left a note in door". Again, I work from home and had not left all day and nobody had come...and there was no note on the door. I asked why they wouldn't have called as they had my number. She had no answer, but said she was going to call, find out wat happened and see "if they were still in the area and call me back". Of course, she never called back. Incredible. Again, this has SCAM written all over it. Note that there are multiple numbers for dispatch-- one 201 and another 732 area code. This allows them to play a game of "the other person did this". BEWARE!!!!

Truly horrible experience. Made an appointment, confirmed the appointment, called 3 times and…read morespoke with them the day of the appointment and they kept assuring me that someone was coming and no one ever showed. Then, they managed to do the same thing on the date we rescheduled! I wish I could figure out which name they'll change their company to so I can write this review on that page too because they are a disgusting business that I would rather pay people not to use then to ever have someone consider working with them. This has also stopped me from using Groupon as I can't trust their quality after having a company like this on their site.