I see a bunch of these bad reviews but yet when we took my truck to have the front windshield…read morereplaced it was a fair competitive price, all the staff were polite and helpful, I can't really say anything bad about the experience. We later on made an appointment and took our Tesla model 3 to have its windshield replaced and again everything went fine. Give respect/be polite and you might get it back? The customers always right unless that customers being a rude piece of... we're all human, be nice and have patience maybe?

Ask your insurance company if you can go somewhere else. Completely unorganized and something feels…read moreoff with this location. Does not seem like any training of employees on any level has taken place! The excuse given was a "new system" was implemented. The only redeeming quality is that it was an insurance claim and did not have to pay. I would bill Safelite for my ride share.

Tinted our doors. Did a great job, fast nice and clean!…read moreThanks so much for being on time.

Although I did not use their services for home window tinting I am awarding five stars for honesty…read more Their rep came to my home and evaluated my concern. He was totally honest and told me that tinting would not perform the cooling function I was seeking. He was pleasant and honest, and these are traits that deserve this rating. It's rewarding to find a company that places integrity over profit

I won't be using or recommending Naples Ceramic Coatings. I responded to a social media…read moreadvertisement from Naples Ceramic Coatings that promoted window tinting AND automotive detailing. I needed both. Before calling, I visited their website, which clearly states they offer both services. I requested a quote to tint my 2022 Navigator and detail my 2016 Mercedes GL450 from Nichole, who was very pleasant, and transferred me to another employee, Miya, for a quote. Miya acknowledged that Nichole had already noted I had two vehicles needing service. However, when I began describing the work needed, she interrupted to tell me they do not detail vehicles for new customers. I politely ended the call, apologized for the misunderstanding and wasting her time, and wished her a great day. A few moments later, Miya called back to criticize me for ending the conversation--even though she had just told me they would not provide the services I requested. Her call back was an unexpectedly unprofessional and uncomfortable experience. Afterward, I went back to confirm their website and the ad I received both advertise detailing services for the public. It would be helpful if staff were aligned with what the company markets, so customers aren't misled or treated poorly for inquiring about the very services they promote. Based on this experience, I won't be using or recommending Naples Ceramic Coatings.

I'm very grateful for the time, patience and professionalism that Mark & Mya took to help me make…read morethe best decision for my vehicle. I did a lot of research prior to deciding on both the Ceramic Coating and the Paint Protection Film but talking with experts definitely helps. And they really know this industry and have an obvious passion for it!!! While they assisted me greatly, never once did I feel any pressure to purchase or increase the packages I chose. In the end I opted for film on the front and the ceramic coating on the rest of the vehicle along with an incredible interior detailing. They also are very upfront about pricing and specials they run, just talk to them. Once you do, you'll probably decide protecting your investment is a sound strategy. I wonder how genuine objectivity YELP puts into this, because this business wasn't identified as being a top provider. Every other set of reviews rates them consistently at FIVE STARS (and NO, I'm not an employee nor even know the owners). I just got exceptional service.

First appt they cancelled.. week later they never ordered correct parts so still not fixedread more

I called yesterday about my cracked windshield and they had someone out at my house fixing it…read moretoday! Glass America has the best rate in the area as well as best customer service! Everyone I spoke to was extremely friendly! My new windshield looks great and only took an hour to install. I highly recommend this company.

Went to install an alarm system. They talked me into getting a very expensive system. While waiting…read morefor it to be installed I happened to walk into the Bay Area and found Nick and another employee attempting to unglued a remote that was attached to a display that had been hanging in the main waiting area to install with an alarm system that was. It the one I had been talked into getting. This was a display model that was inferior to the one they were charging me for. I was disgusted and let Nick know that this was unacceptable. I am a disabled military veteran and he knew it and I feel was trying to take advantage of me. I left the store and will never go back there again. I urge anyone else that is thinking about going to tint world in Naples, to go to the one in Bonita springs instead. Mark at Bonita is a stand up guy with integrity.

I wish I read these reviews before coming to Tint World. We were told $100 over the phone to remove…read moreand retint two windows, only two. Brought the car in, they retinted the 2 windows, then upon pickup they told me the price was $225. This was a surprise since we were told $100 over the phone. Not to mention they had marketing displays up for basic retint of an entire car for $150, premium tint for $175, and superior tint for $250. But yet somehow retinting my 2 windows was more than the cost of tinting an entire car and more than double what was quoted over thephone. When I asked about the prices on the display boards I was told "those prices are not correct, they have gone up, have you gone to Publix lately and seen the prices?" in sort of condescending way. Overall bad experience. This seems to be a common trend based on some of the other reviews...