In 2016, problem determination was performed by an electrician early in his career. He mis-diagnosed the problem (assumed it was in the underground service) and the president of Blanding Electric (Matt) came out and determined the problem was in the GFI breaker in the electrical panel. Matt said he would provide an estimate, and what he provided was a proposal to replace the GFI breaker for $350. I thought this was too expensive so I did not have the work done in 2016. In 2017 I called Blanding and spoke to Matt about the work and asked why the estimate was so high. Matt said that it is estimated to take about 2 1/2 hours of work. I also spoke to Mark, who said the same thing. I believed them and had them send someone out, thinking that this proposal was an estimate and that I would be billed by time and materials. I never signed the proposal. I was very surprised when the electrician came out and completed the work in less than 10 minutes. I expected to get a bill that reflected just the one hour service call, but instead I was billed for $350. When I called the office about this, I was told that a proposal was binding and that was how much I owed, no matter how long it took. Finally, Mark agreed to revise my bill to time and materials and gave me a new price of $239. My issue with Blanding Electric is that Matt, who is a master electrician, did this "proposal" for me knowing that it most likely would take less than 10 minutes to replace a breaker. Even with adding some time for possible problems, it is highly likely that this could be performed within the first hour of labor that is included in the $125 service call. I believe this was dishonest bordering on fraudulent. I was a customer of Blanding Electric for at least 10 years and I had them work on a major home renovation. At that time there were different personnel in charge who were more trustworthy. I was told by Matt that they do less residential work now and do mostly commercial and it appears that they no longer value their residential customers. I would not recommend using Blanding for residential electrical work. read more